Arborisk Insurance  Reviews 1,039

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly approach, often highlighting their ability to understand specific needs and provide tailored solutions. The service is frequently described as excellent, efficient, and easy to deal with, with many appreciating the quick response times and clear communication. Reviewers also found the pricing to be very competitive, often saving money while receiving comprehensive coverage. People appreciate the personalized attention and the ease of making adjustments to their policies without additional charges or hassle.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Service

Customers consistently note positive experiences with service, often highlighting efficient, brilliant, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the ease of communication... See more

Price

Clients share positive opinions on price, with many reviewers reporting significant savings compared to... See more

Response time

Customers had positive experiences with response times, consistently noting quick and efficient replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first contacted Mateusz for my vehicle insurance that I wanted moving to fleet cover, he was more than happy to help and offer a very competitive rate which was clear and transparent through eve... See more

Company replied

Rated 5 out of 5 stars

Sam has been organising our commercial vehicle insurance for the last three years and has always done an excellent job. He is very knowledgeable and always responds quickly and answers all our queries... See more

Company replied

Rated 5 out of 5 stars

Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak... See more

Company replied

Rated 5 out of 5 stars

Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given p... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Broker
  4. Insurance Agency

Written by the company

Chartered insurance broker, winner of The British Insurance Awards 2025 and finalist UK Broker Awards 2025 'Commercial Broker Of The Year' specialising in Tree Surgery, Landscape Gardening, Forestry and Arboricultural insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

Scott was really helpful and explained…

Scott was really helpful and explained everything that I didn't understand 100% patient and friendly highly recommend

June 11, 2025
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Reply from Arborisk Insurance

Here at Arborisk we pride ourselves on the knowledge our account handlers have as well as the amazing service they provide. We will be sure to pass your feedback on to Scott and the team. Thank you for your review!

Rated 5 out of 5 stars

Feedback

Lydia is fantastic nothing is too much trouble

July 21, 2025
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Reply from Arborisk Insurance

Thank you for you 5 star review and for sharing your comments. We will be sure to pass this praise on to Lydia.

Rated 5 out of 5 stars

Very helpful

Very helpful, always avaliable and they always call you back when you email. I had several questions before deciding to take out the insurance and everyone was very knowledgeable!

July 18, 2025
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Reply from Arborisk Insurance

Thank you for leaving us a 5 star review. Its lovely to hear of the great experience you have had. We will be sure to pass this information on to the team!

Rated 5 out of 5 stars

Easy to ensure

Easy to ensure and they would always keep you in the loop

July 15, 2025
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Reply from Arborisk Insurance

Thank you for sharing your experience and leaving us a 5 star review!

Rated 4 out of 5 stars

Changes

Revisions done to Insurance within the hour

July 11, 2025
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Reply from Arborisk Insurance

Thank you for your review of Arborisk. We're always keen to improve our offering, if there's anything we could’ve done to earn that fifth star we’d love to hear your thoughts. Your feedback helps us improve and provide the best experience possible. Please feel free to email us at enquiries@arborisk.co.uk

Rated 5 out of 5 stars

Tree Surgeons with the right cover

Over the course of 3 years as my son prepared to set up on his own with a partner in Tree Surgery, I spoke to both Matt and Sam who were helpful, professional and happy to spend time going through the intricacies of the right type of insurance for him. It was clear to me that Arborisk would be our choice thanks to this dedicated advice, support and quick response to both calls and emails.
My son has now the right cover, at a very competitive price, with dedicated support, allowing him to concentrate on work in the knowledge that he, and his partner have cover.
Thank you Arborisk, and in particular Sam and Matt, you get the full 5***** :)

July 2, 2025
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Reply from Arborisk Insurance

Here at Arborisk we pride ourselves on the knowledge our account handlers have as well as the amazing service they provide. Thank you for sharing your experience, we will pass this on to Sam & Matt.

Rated 5 out of 5 stars

Great service

Great service, reasonable prices and always responsive.

July 7, 2025
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Reply from Arborisk Insurance

Thank you for your 5 star review. We pride ourselves on the service we provide.

Rated 5 out of 5 stars

Easy to deal with and Lydia was very…

Easy to deal with and Lydia was very quick with getting back to me wothy quotes and getting all my insurance sorted

June 30, 2025
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Reply from Arborisk Insurance

Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Lydia

Rated 5 out of 5 stars

As always a pleasure to deal with this…

As always a pleasure to deal with this company, and get the job sorted in no time. Highly recommend this company

June 25, 2025
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Reply from Arborisk Insurance

Thank you for your 5 star review. It is always great to hear about great service and feed this back to the team.

Rated 5 out of 5 stars

Excellent experience.

All the team are extremely helpful and make insurance easy to understand.

June 26, 2025
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Reply from Arborisk Insurance

Many thanks for taking the time to leave us a positive review.

Rated 5 out of 5 stars

Very

Very efficient, great service kept things simple and easy to understand, would recommend

June 19, 2025
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Reply from Arborisk Insurance

Thank you for your 5 star review. We are pleased to hear you find our service easy to use and follow.

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