Arcade Parts UK Reviews 

106
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall service and customer support. Customers consistently praise the fast delivery times, secure packaging, and the wide selection of authentic arcade components and replacement accessories. Many shoppers find the online website very easy to navigate and appreciate the prompt communication when asking questions. Some reviewers were not happy with occasional shipping delays or receiving incorrect items by honest mistake. However, people note that the team quickly resolves these issues and provides extremely friendly assistance. Buyers also enjoy helpful tracking updates and small thoughtful gifts included in their packages, making future purchases very likely.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic variety of authentic and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Order

Reviewers mention positive feedback about order experiences, highlighting consistently fast delivery and a... See more

Quality

Consumers express deep satisfaction regarding product quality, consistently praising the authentic items and... See more

Service

Clients share positive opinions on service, expressing strong satisfaction with the consistent excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service. Would use again for sure. I ordered some Sanwa buttons and the button remover they sell. They spotted I had ordered a different sized remover to the buttons. And emailed then called... See more

Rated 5 out of 5 stars

I purchased a Freakmods link and Gravity KS buttons. They are excellent quality items that were delivered really quickly. I accidently ordered the wrong buttons with my original order, Andrew was re... See more

Rated 5 out of 5 stars

Great website, easy to find what you're looking for in terms of joystick levers and arcade parts. Plenty of stock and prompt delivery. Will be coming back again when I next need something for my fi... See more

Rated 5 out of 5 stars

Great service all round. I spent far too long asking too many questions about bits trying to find that perfect button, but all answered quickly (discord ftw), parts arrived promptly, well packed, job... See more


Company details

  1. Gaming service Provider
  2. Electronic Parts Supplier
  3. Video Arcade

Written by the company

The UK’s leading dedicated supplier of genuine arcade parts to enthusiasts and businesses. Our ethos is to put our customers first, offering an unrivalled buying and aftersales experience whilst maintaining competitive prices on all our products. We are part of the community we serve, your passion is our passion.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Service

Great quality buttons, delighted with the purchase.

Got a bit of a fright when the items hadn't arrived after a week so reached out and team could not have been more helpful - turned out Royal Mail had took a detour to Northern Ireland but with the tracking number on hand that was all easily resolved.

10/10, will be back for more when I'm building my next arcade unit

November 20, 2024
Rated 5 out of 5 stars

Happy Gamer

Wasn’t sure about the site at first (it’s possible they’re a new company) but I decided to go ahead and order the parts anyway.
They came next day and all problems I had were dealt with promptly by customer service via email.
Parts were all intact and packaged well!

Looking forward to ordering from them again :)

September 26, 2024

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