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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, especially highlighting the magnesium cream for its benefits with sleep, pain relief, and restless legs. Many appreciate the natural ingredients and the positive impact on their skin and hair. The ordering process is frequently described as easy, and the delivery service is noted for being quick and efficient. However, some people were dissatisfied with specific product issues, such as certain creams having a lumpy consistency. A few customers also reported problems with their orders, including missing items and difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Quality

Users describe positive interactions with product quality. Many customers praise the effectiveness of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ethics of this company. No plastic and recycle able packing. My purchase came beautifully presented in a tin. The contents ‘ magnesium cream with lavender’ delightful and effective light sof... See more

Rated 5 out of 5 stars

I've bought lots of different products from Arcade. My newest purchase is the Hydration Cream and it is phenomenal! It's so creamy and silky - I apply it at night-time and my skin has looked and felt... See more

Rated 5 out of 5 stars

Wow ive been looking for a replacement for the magnesium supplement i cannot take now due to other medication. I have gone from waking many many times a night to 2 to 3 and going back to slee... See more

Rated 5 out of 5 stars

I absolutely love the Arcade Skincare products and not used anything else since August 2024. I’ve had so many compliments about how clear my skin looks and how healthy my (often) bleached hair looks.... See more


Company details

  1. Beauty Product Supplier

Written by the company

Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I absolutely love the Arcade Skincare…

I absolutely love the Arcade Skincare products and not used anything else since August 2024. I’ve had so many compliments about how clear my skin looks and how healthy my (often) bleached hair looks. So many of my friends now buy Arcade Skincare products. Thank you Emma, Mike and Alex for all your research and hard work making, what I think is the best hair and skincare range

January 18, 2026
Rated 5 out of 5 stars

I love your magnesium cream

I love your magnesium cream. I have tried many things to help me sleep and your cream works best. It also helps with achy joints too. Great product.

December 6, 2025
Rated 5 out of 5 stars

This was the 1st time that I had…

This was the 1st time that I had ordered from Arcade skincare,
The delivery was very quick the packaging was lovely and it all looks good quality, I received a lip balm and some sweeties , haven’t used any of products yet as some bits are for gifts, looking at the items I’m sure I will be ordering again , many thanks 🙏

December 8, 2025
Rated 5 out of 5 stars

Fantastic products

Fantastic products. Absolutely love them. I have suffered with cystic acne for years and I have stopped using my expensive harsh treatments thanks to using your vitamin c and hydrating moisturisers. My skin has never looked better.

November 28, 2025
Rated 4 out of 5 stars

Fast delivery

Fast delivery, well packaged - woud use again.
The cream hasnt got enough fragrance of Lavender which helps relax me after a hard day but the Magnesium Cream hits the spot. Thank you

November 30, 2025
Rated 5 out of 5 stars

Turns out 'the pits' is really great

I am glad to have found 'The pits' I have been traying various aluminium free deodorants and finally found one that I like. Arcade are swift to ship and the nice little touches in the packing make you feel like you really are valued as a customer, even if your order is small.

November 8, 2025

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