Arcade WOW - Arcade Machines Reviews 97

I can't fault working with these guys. I went for a custom design with inspiration from chat gpt. Rob and team made it all very easy and the design was sorted and agreed over a few emails. The end result is even better than what chat gpt designed and what I had imagined. Thanks guys. Loving my arcade...although my wife isn't!

These guys were a pleasure to deal with. Their product is absolutely fantastic, and they couldn't have been any more polite and accommodating throughout the whole process.

Rob and Rick were incredibly generous with their time when delivering my custom build, and were more than happy to run through the operation, and answer any questions.

A massive thank you to Paul as well, who managed to take my design concept and produce a finished graphics example in a single day!

The machine itself is a wonderful porthole to a different time, and really captures the essence of what makes sharing arcade games with friends and family special.

I have no doubt that if I need help further down the line, Rob & the team at Arcade Wow will continue to offer the same exceptional service they demonstrated at point of sale.

Kind regards

Jake

First thing to say is these guys know thier stuff and the quality of the product is spot on. Absolutely fantastic and a dream come true for an 80s gamer... Thanks!

Ordered an upright full size arcade machine in 2023. Everything from the order through to shipping, delivery and up and running was smooth.

Had a huge amount of fun and then after a power failure the software stopped working.......but one email later and Rob advised the fix options which turned out to be very reasonable and around a week later all back up and running.

Great Service even 3 years after purchase!

From the first phone call to Rob and Rick delivering the Arcade machine, the whole experience was amazing. I was kept informed of progress at all stages and fully included in the design process. The arcade machine looks amazing and has brought back some very fond memories and making some new ones playing new games. Thanks Rob, Paul and Rick.

Awesome! The upright arcade machine I purchased takes pride of place in living room. Not only did Rob make a complete bespoke wrap in authentic Williams Robotron 2084 style, but he's made an extra joystick layout to accomodate my own preferences post sale, coupled with an extra home visit to install and swap controllers. The service they provide can't be beaten, and a full spectrum of original games is provided. Buy with confidence.

We wanted to say how amazing Rob has been in helping us in answering our questions about the machines and giving us the opportunity to visit the showroom!! The quality of the machines and variety the team offer is fantastic, their knowledge and passion was admirable!

Appreciate all your help :)

Rob, thank you so much for building me my battle zone cabinet and thank you for delivering it. I am absolutely made up. Thank you rob.

Regards

Paul

Fantastic machine made by people who are clearly passionate about what they do. This is a true arcade machine that brought a tear of nostalgia to my eye. The artwork, lighting, and control set up are spot on. The games are all loaded rather than having to pay for a subscription, or have a constant internet connection. The front end is super intuitive, it makes searching for your favorite games and consoles easy. Customer service is great, they gave me a full demo on delivery and listened to me ramble on about games for an hour! In short, if you want an arcade machine with the same build and style as back in the old days, this is a no brainer.

Fantastic service, Rob answered any questions quickly, and spent time explaining the machine when they delivered.
Top machine and company to deal with would highly recommend

Very professional, kind friendly people and good business thankyou.

I was unsure which way to go. Buy an original Phoenix Arcade (c£5K) or go for a new Multi gamed Arcade machine. I made the right choice. Brought the Defender version of the full size Arcade game. Very Very happy with the well made machine. No extras needed as they come as standard. What also attracted me was that all the games are stored on the machine whereas some others are downloaded when you select what you want to play.
I was brought up in pubs and had all the 80s games at some point. Phoenix was my ultimate, however the fog of time and tinted memory means I am so glad I went for multiple games over a single game. You would get bored with just the one game. And you forget how many great games there were. Thoroughly enjoying kicking the misses arse on frogger ! Next purchase - an original Addams family Pinball - Anyone got one going cheap?

Great experience throughout the whole process. Rob was always there at the other end of phone to answer any questions and even took time out to carry out a what's apps video call so see the machines working and carry out really time demonstration. Service was second to none, very friendly staff. Machine delivered on time and set uo. was happy to they with me to show me the functions.the machine it's self is fab great quality and sound. Would highly recommend.

After taking the time to look at other companies and other machines i'm glad i made the right choice for me with arcadewow. Theres nothing i can fault.

What a great purchase and positive experience. The machine is superb all the games I needed and more. Instal team were great too. Thank you for selling such a great product. I couldn't be happier

Fantastic customer service from start to finish by Rob and his team. Responsive to emails and fully tested when delivered. Unit is finished to a high spec.

Loving the set up after a week-only problem is I haven’t been able to get on it due to the kids being obsessed with Crash, Puzzle Bobble and Bomberman!

Was great meeting the guys. Were extremely helpful with setup. Excellent customer service throughout

What an absolute joy to deal with, so helpful from start of order to delivery
Would definitely recommend, the machine looks brilliant and the games are incredible, bought back so many memories

Arcade Wow are a pleasure to deal with.
I ordered the Astroids machine 4th October , delivered 15 October, personally delivered with care, and placed where you want it with a demo.
Any queries are promptly answered, phone calls returned quickly.
I love this machine, there’s not enough hours in the day to play it, 15000 games is mind blowing, played the old Arcade classic's (Great Memories) and some Game Boy Classic’s ( the screen actually turns into a game boy 😍) and I look forward to finding many more favourites.
Thank You.

A brilliant service from Rob from start to a professional delivery .The product is superb my grandchildren love the arcade machine I would definitely recommend Arcade Wow to anybody who is looking for a game machine.