Archies Footwear Reviews 

2,199
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 420 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and wonderful arch support, sharing that these stylish shoes make daily wear thoroughly enjoyable and completely pain-free. Reviewers also highlight the brilliant customer service team, noting that support representatives respond remarkably quickly and readily resolve order issues with friendly and generous replacements. Though some customers experienced durability issues, mentioning that straps or toe pieces unexpectedly snapped after a relatively short period of regular use. Other people also noted frustrating challenges concerning sizing or fit, finding that certain pairs felt far too small, tight, or narrow for comfortable daily wear.

What people talk about most

Product

Consumers find product to be positive, praising the excellent arch support, comfort, and attractive color... See more

Quality

Customers report positive experiences with quality, highlighting that the footwear is extremely comfortable,... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the prompt, helpful, and... See more

Order

People report ambiguous experiences with order processes, noting that items are generally easy to purchase... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing customer service representatives as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(2,199)

443 reviews in the last 12 months

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Rated 1 out of 5 stars

They say you can wear the shoe all day

They say you can wear the shoe all day. I have been wearing them around the house as a slipper, the moment I wore them outside to go walking, they blistered the bottom of my feet. I have never had and shoe blister my feet like this. Would not recommend these

June 28, 2026
Unprompted review
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Reply from Archies Footwear

Hi Monica,

Thank you for taking the time to share your feedback.

I’m sorry to hear that your Archies Flip Flops weren’t quite what you were expecting.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

I received the wrong size flip flops

I received the wrong size flip flops, so sent a message straight away, instantly I received a response, the right size being sent out to me, and told to keep the larger size and gift them to a family member or friend.i couldn’t fault the exceptional customer care, and will continue to order my favourite flip flops .

June 27, 2026
Unprompted review
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Reply from Archies Footwear

Hi Angela,

Thank you for this wonderful review! We're so glad our team could quickly get the correct size out to you, and we hope you find someone special to gift the extra pair to. Thanks for your patience and for continuing to choose Archies Footwear!

Kindest,
Indya

Rated 1 out of 5 stars

Really wanted to love these flip flops…

Really wanted to love these flip flops but I just don’t. I’m usually a size 6/6.5 so I ordered 2 pairs of the size 7 as it is advised to size up.
I wouldn’t say I have wide feet and these are big length ways but I found the top of the flip flops rubbed into my foot when wearing for a long period of time. Also the arch actually made my foot hurt, it was sending a pain up my leg, and I have arched feet from being an ex dancer but these were just uncomfortable.
I was debating between croc flip flops and these and I should have gone for crocs as the shoe are extremely comfortable.

June 12, 2026
Unprompted review
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Reply from Archies Footwear

Hi Nicole,

Thank you for taking the time to share your feedback.

I’m sorry to hear that your Archies Flip Flops weren’t quite what you were expecting.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

This is my 4th pair of Archies

This is my 4th pair of Archies, and i ca not really fault the customer service, excellent service. My daughter brought me a pair for my birthday, but unfortunately they snapped when i slightly stretched them, got in touch with customer services, and within a week my replacement Archies arrived. Very nice people to deal with, My very first pair of black ones ive had for years, they are the most comfortable flipflops i have ever worn, easily stretch to fit you better, brilliant arch support, and the comfort is so nice, you literally dont feel you are wearing anything and the comfort lasts all day. Thankyou Archies for your 10 out of 10 service.

June 26, 2026
Unprompted review
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Reply from Archies Footwear

Hi Julie,

Thank you so much for this fantastic 10/10 review! We're so sorry to hear your birthday pair snapped, but so glad our team could get a replacement out to you within a week. And what a lovely story about your very first black pair still going strong — that arch support and all-day comfort is exactly what we love to hear. Thanks for being such a loyal Archies customer!

Kindest,
Indya

Rated 5 out of 5 stars

A new and converted buyer

A new and converted buyer! Perfectly comfortable!

June 26, 2026
Unprompted review
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Reply from Archies Footwear

Hi George,

Thank you for this lovely review! We're so glad you're finding your Archies comfortable — welcome to the Archies family!

Kindest,
Indya

Rated 5 out of 5 stars

love my Archies

love my Archies. Very comfortable with solid arch support. I had a problem with my order. I ordered two pairs and only one was delivered. Reached out to customer service and they immediately fixed the issue and sent the second pair. Very much appreciated their prompt, professional attention to the matter. And will be ordering my next pair soon.

June 25, 2026
Unprompted review
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Reply from Archies Footwear

Hi Donna,

Thank you for this great review! We're so glad you're loving the comfort and arch support of your Archies, and glad our team could quickly sort out the missing pair for you. Thanks for your patience, and we can't wait for your next order!

Kindest,
Indya

Rated 5 out of 5 stars

One of the most comfortable flip flops…

One of the most comfortable flip flops I have ever purchased. The arch support is amazing for flat feet. The support team was extremely helpful and responsive. Would purchase again!

June 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Nadia,

Thank you for this wonderful review! We're so glad the arch support is making a difference for your flat feet, and glad our support team could be so helpful and responsive. Thanks for choosing Archies Footwear!

Kindest,
Indya

Rated 5 out of 5 stars

Love Archies!!!

I could rave about Archies all day!! I own 6 different pairs myself and have also bought as gifts! Having arch support in a lightweight sandal/flip flop is so valuable. I live in them spring and summer and any trips I take! I find them easy and comfortable for all-day walking, plus they are super cute! I've also had a really great experience with customer care at Archies. They are super helpful, efficient and supportive!

June 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Saira,

Thank you so much for this amazing review! We're so glad you're loving the arch support and comfort for all-day wear (and gifting the love too!). Glad our customer care team could be so helpful along the way. Thanks for being such a loyal Archies fan!

Kindest,
Indya

Rated 5 out of 5 stars

Happy!

First of all, I love my Archies! I have several pairs already. I ordered a white and taupe pair. I received a black pair with the taupe pair. I contacted them and within 2 days they have mailed me the white pair and I get to keep the black pair! I don't have to fuss with a return. I really appreciate their quick response and more than fair conclusion!

June 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Deb,

Thank you for this fantastic review! We're so glad you're loving your Archies collection, and glad our team could quickly get the correct white pair out to you — hassle-free. Thanks for your patience and for being such a loyal customer!

Kindest,
Indya

Rated 2 out of 5 stars

Disappointing customer service

I’m quite disappointed with the customer service I’ve received from Archie’s Footwear.

I reached out with a specific question about a return and the availability of a limited edition colour in a different size. Instead of actually addressing my question, I keep receiving the same generic response pointing me to the VIP mailing list for new product drops.

It doesn’t feel like my message is being read or considered at all. It’s just a copy-paste reply that doesn’t match what I’m asking about.

I understand they may not always have stock or guarantees on restocks, but I would expect at least a direct response to the actual question, especially when it’s about an item I’ve already purchased and returned.

Overall, this has been a frustrating experience and it doesn’t leave me confident in the level of customer support going forward.

June 24, 2026
Unprompted review
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Reply from Archies Footwear

Hi Marian,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Great Brand and Customer Service!

This is my second time buying from Archies. Bought a pair of flip flops and slides but they mistakenly sent me 2 pairs of flip flops instead. When I contacted customer service about it, they immediately sent me the slides I ordered and told me I could keep the extra pair of flip flops that were sent in error. Not only they have great products but they have awesome customer service!

June 22, 2026
Unprompted review
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Reply from Archies Footwear

Hi Mel,

Thank you for your great review!

We're sorry for the mix-up, but we're glad we could make it right. Enjoy your new footwear, and thanks for choosing Archies!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Top notch customer service

I just ordered two more pairs of Archie’s. I was wearing my first pair everyday and wanted more color options. I ordered one flip flip and one slide. When my order came, I got 2 pairs of flip flops. I e-mailed them and they immediately corrected the problem. Great customer service.
The arch support is surprisingly wonderful. More comfortable than my Birks or other shoes with high arches. I need good arch support due to Plantar Fasciitis.
I can’t say enough good things about these shoes! Wish I could wear them through the winter in MN.

June 22, 2026
Unprompted review
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Reply from Archies Footwear

Hi KB,

Thanks for the wonderful review!

We're happy you're enjoying the comfort and support of your Archie’s, and we're glad we could quickly fix the order issue.

Enjoy your new pairs!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Outstanding customer service

I recently ordered a pair of sliders from Archies . Delivery was quick but unfortunately they sent flip flops instead of sliders. I reached out to their customer service and literally within five minutes they had reordered them for me and messaged to say I need not return the first pair. Outstanding customer service and I would be confident about ordering from them again.

June 23, 2026
Unprompted review
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Reply from Archies Footwear

Hi Lesley,

Thank you so much for your kind words!

We're sorry about the mix-up with your order, but we're so glad our team could sort it out quickly for you. We hope you love your slides!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

My favorite flip flops! You must try a pair.

Purchased my first pair of Archies in January while in Florida. I was so excited when I received them! Looked great, not bulky and unlike any other FF I had bought. I initially was concerned I would have to return them due to hip and knee pain after wearing... perhaps a bit too long the first few days... I suspected the arch support may be the reason for this since I don't wear orthotics so I called my chiropractor. He said to give time to adjust and I'm so happy I did. The pain went away as well as tightness in my right knee I had been experiencing during yoga (pigeon pose) for months woohoo!
I recently discovered I could order Archies in Canada and reached out to Customer Service for advice on fit. My existing pair was a bit loose/had a good amount of space at front/back and straps without stretching them. I sent photos with the flip flops on, turn around time to respond from Paul was short! He included photos of his own in the email to show how the archies should fit. I usually wear a size 7 but was advised to size down to a 6 because the fit should be "like a glove" to allow the arch support positioning in the right area of the foot. I ordered 2 more pair!!
Customer Service is exceptional with quick turn around time and friendly/professional response. Very helpful and so kind! I previously emailed to inquire about color availability and received the same quick response!
The color selection is absolutely beautiful and comfort is outstanding, I wear my archies indoors and out with jeans or dressy clothing. I highly recommend you try a pair, you will love them.
PS: they will arrive just a few days after you order.

June 17, 2026
Unprompted review
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Reply from Archies Footwear

Hi Christine,

Thank you so much for this wonderful review!

We're thrilled to hear Archies have made such a difference — especially with your knee and hip comfort during yoga. It's amazing to hear Paul was able to help you find the perfect fit too!

Enjoy your new pairs! 😊

Kindest,
Indya 🩵

Rated 3 out of 5 stars

Dislike the shoe but great customer support

REVISED: July 6
I changed my rating from 1 star to 3 stars due to the customer service. I really did not like this shoe and their customer support reached out right away and took care of me.
———
Super cheap material its literally just foam — styrofoam feeling. rubs against my feet and hurts like no other. Super disappointed that I spent $80 on 2 pairs. And to be fair I gave them months of try. I thought, let me break them in, lets me try and get used to them… nope problems every time. My feet sweat excessively in these and not any other of my flip flips. I would reach for my havaiana’s over these any day, at least that material is stable. Only good thing about them is the color and the arch, but the cons outweighs the arch design.

June 20, 2026
Unprompted review
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Reply from Archies Footwear

Hey Nicole,

Thank you for taking the time to share your feedback.

I’m sorry to hear that your Archies Flip Flops weren’t quite what you were expecting.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Ordered sliders but flip flops arrived

Ordered sliders but flip flops arrived
I contacted Archies who requested a few pics
After only a short time ( which is a surprise in its self as most customer services reply days later ) Paul contacted me to assure me my sliders had been reordered and I could keep the flip flops . Fantastic service ***** I would recommend Archies and their customer services are brilliant

June 22, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Kathy,

Thank you for your lovely review!

We're sorry about the mix-up but so glad Paul was able to get it sorted quickly for you. Enjoy both pairs! ⭐

Kindest,
Indya

Rated 5 out of 5 stars

My first time ordering and my package…

My first time ordering and my package due to my error went tot he wrong address. I was unable to retrieve the shipment. I reached out to Archies. They shipped me a new pair at no cost. I have to say this was the best customer service experience i have yad with any company. I will definitely be ordering from them again.

June 22, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Leslie,

Thank you for your review!

Our customer service team loves going above and beyond, so this really means a lot. We hope you love your Archies! 😊

Kindest,
Indya

Rated 5 out of 5 stars

Amazing quality + Great customer service

Amazing quality, GREAT arch support! I've been a fan ever since I bought my first pair! I recently ordered some archies for my kids and got the size slightly wrong. The customer support was amazing! They offered to dispatch the exchange even before receiving the returned items (we were planning to go on holiday the following week). Highly recommend!

June 22, 2026
Unprompted review
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Reply from Archies Footwear

Hi Julia,

Thank you so much!

We're glad we could get the exchange sorted in time for your holiday, and we hope the kids love their Archies! 😊

Kindest,
Indya

Rated 5 out of 5 stars

Updated review on my new Archie’s sliders…

I have reviewed my new Archie’s sliders before and given them 4* as I felt my right foot didn’t feel right and wanted the choice of a wide fit or I would have ordered a larger size.
Archie’s sent me two emails saying they were sorry I wasn’t pleased and that they could help me. The second email was requesting photos of the sliders on my feet. I did that not expecting anything but, they replied within a day and said my arch was in the correct place and wouldn’t recommend sizing upand offered ideas on stretching them, also that I had 90 days to have a full refund or a larger size which they were happy to do.
I stretched them a various times over the next few days, wore them in around the house for a week or so and took them away on holiday abroad with me (the reason I’d purchased them)
Verdict: I’m so glad I kept them; wore them down to buffet 3 times a day (we all know how many steps we do walking around the food stations), wore them around the pool areas and in the room. I chose not to wear them when we went for a walk (trainers) but I’m sure they would have been comfy. I’m wearing them around the house now on my return and they’re so comfortable. Thank you Archie’s for getting in touch and helping me, great customer service 😊

June 11, 2026
Unprompted review
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Reply from Archies Footwear

Hi Julie,

Thanks for your great review!

We're thrilled to hear our customer service team was such great help and you got your issue resolved! Enjoy wearing them!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

New customer customer service compliment

I recently purchased slides for myself and my very discerning 18 year old. First purchase for this brand so we were not sure on sizing. Unfortunately royal mail in the UK mis delivered my parcel so we did not get it. However Ian from customer services immediately got a replacement out to us. Such friendly email exchanges to sort this all out quickly. I am returning the ones for my son as his were too big. They also send sizing advice if needed was which was very helpful. Quality is superb and I am loving mine. Colours true to image online. My son is looking forward to getting his replacement ones as well. Thank you to the team at Archie’s. Brilliant customer service Ian and brilliant product. We will be back “needing” more colours

June 19, 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Suzanne,

Thank you for your wonderful review!

We're so sorry to hear about the Royal Mail mix-up but really glad Ian was able to get a replacement out to you quickly. We hope you and your son love your Archies!

Kindest,
Indya 🩵

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