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See what reviewers are saying

Rated 1 out of 5 stars

Unfortunately this company service is utterly appalling and I suggest you do not use it. The bathroom fittings they supplied were shoddy, cheap and non matching. They clearly have an inability to me... See more

Rated 5 out of 5 stars

Munty, Zahra and their team at The Arch helped us design a loft ensuite bathroom and a kitchen and laundry room for our new wrap-around extension and we're delighted with the end result! The design st... See more

Rated 5 out of 5 stars

Arch Kitchen's team provided us with a very professional service and we are delighted to have chosen them. They were very patient to accommodate all our changes in the designed process. They delivered... See more

Rated 5 out of 5 stars

Maher, Munty and their team helped to create a beautiful kitchen for me. The result is clean, elegant and highly serviceable. I think the best review comes from my appreciative visitors who see... See more

Company replied

Company details

  1. Kitchen Supply Store
  2. Bathroom Remodeler
  3. Bedroom Furniture Store

Information provided by various external sources

Arch KBB provides modern contemporary bathrooms, kitchens & bedroom designs in London. We are the leading luxury bathrooms designers in UK. Call 02087 411 589.


Contact info

4.1

Great

TrustScore 4 out of 5

35 reviews

5-star
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Rated 5 out of 5 stars

Kitchen and Bathrooms

I ordered a kitchen and 2 bathrooms through KBB when renovating my flat and received great advice and help with the design. I am delighted with the final result and would definitely recommend Munty and the team at KBB.

September 1, 2019
Unprompted review
Arch KBB logo

Reply from Arch KBB

We are so happy to hear you were delighted by our work. It was our pleasure to be part of your projects.

Rated 5 out of 5 stars

10* customer service

10* customer service

Excellent service and great result

I've just used Arch KBB to renovate my shower room and I am very pleased with the results. Zara, who owns the shop with her husband, and Morea should write manuals on customer service. They could not have done more to find everything that I wanted at a price I wanted -- Morea didn't give up until she found a basin that would fit in a awkward space that I could afford. When it comes to building projects / renovations I know exactly what I want but can't always articulate the vision. Zara and Morea were very patient and helpful. I've used the shop in the past to replace the downstairs loo and basin and they were just has helpful. I'm sure my shower room was a small project for them, but they always treated me as if I were a major client.

Builder Sam is not cheap and we had to wait two months to fit into his schedule, but he pays great attention to detail and the finished results are excellent. he also was patient with me when I couldn't make up my mind about various details.

May 30, 2019
Unprompted review
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Reply from Arch KBB

Dear Beverly, we are enchanted by your kind words. We are so happy to hear you you had an amazing experience with us. We enjoyed working on your project. Thank you very much.

Rated 5 out of 5 stars

Excellent

We are really happy with Arch KBB. The advice was excellent as was the service. We now have a fantastic new bathroom thanks to Hussein and the team.

March 29, 2019
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for trusting us with your project. We are always happy to hear about the great results achieved.

Rated 5 out of 5 stars

Truly the best customer service

Truly the best customer service. The quality of the goods are perfect, the range is as you desire - they always match the specification and budget you request. All put together with possibly the best all round staff you could hope to be looking after you. Honestly worth every word I have written !

March 8, 2019
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your kinds words and business. We are glad to hear you are happy with our products and our customer services.

Rated 5 out of 5 stars

Arch KBB installed my new and beautiful…

Arch KBB installed my new and beautiful bathroom. The service was personal and very helpful. I felt they had a good design sense and I am very happy with the result. Maggie

March 7, 2019
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your business. We are glad to hear you are happy with the bathroom and the service.

Rated 5 out of 5 stars

Simply Excellent!

We discovered The Arch a few years ago and have been using and recommending them for both kitchens and bathrooms ever since.
Their range of quality products is amazing but above all it is the people,their knowledge and approach to customers, pre and after sale, that makes them stand out.

January 10, 2019
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thanks you for your continuous business and we are glad that you are happy with the services, we will make sure to continue providing that good service

Rated 5 out of 5 stars

Arch KBB

Maher, Munty and their team helped to create a beautiful kitchen for me. The result is clean, elegant and highly serviceable. I think the best review comes from my appreciative visitors who see the finished result and pass on their admiration.

I also appreciated very much the courtesy, gentleness and kind manners of the whole team which made the whole process much more agreeable. A rare find in these times.

Thank you.

December 28, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your kind words and business, we are glad that you are enjoying your new kitchen.

Rated 5 out of 5 stars

Great selection of bathroom fixtures…

Great selection of bathroom fixtures and fittings, good prices and the staff are knowledgeable. I would definitely recommend this company.

December 19, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your business and we are glad that you are happy with the product and services provided.

Rated 5 out of 5 stars

High quality kitchen and design service

We recently ordered a kitchen and bathrooms for our new house from the arch and the service was great from start to finish.
New products are now installed and we are extremely pleased with the result.
The staff were all very professional and helpful.
We are very pleased with the end result and we will defiantly recommend you to everyone.

December 18, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your support and we are glad that you are happy with is all.

Rated 5 out of 5 stars

Kitchen and Bathroom specialist

Great range of products
Pricing inline with all range of budgets
What is exceptional is the service.

You will not find many like Munty who have such knowledge of Kitchens, Bathrooms and general building.

December 18, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your review and business.

Rated 5 out of 5 stars

Great Company

Arch have been excellent throughout the decision making and install of our new kitchen.

Munty came to site on a number of occasions to insure the install went without a hitch and his followup was spot on.

Would highly recommend!

December 18, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you very much for your business and we are glad that you are happy with our service.

Rated 5 out of 5 stars

I highly recommend The Arch.

I highly recommend The Arch - they have designed my ensuite and kitchen and helped refurbish my main bathroom. I am absolutely delighted with the results. I really appreciated the lengths Maher and Zara went to in order to help design my ideal space. I could not have done it without them. They were there from beginning to end, ensuring that all went well. Thank you!

November 26, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thank you for your kind word and business Elain, we are very happy with the final look and feel of your kitchen.

Rated 5 out of 5 stars

Good service

Good service all round from Hussain and the rest of the team - good choice of products; we're very happy with our bathroom!

November 25, 2018
Unprompted review
Arch KBB logo

Reply from Arch KBB

Thanks for your business and we are glad you happy with our product and services.

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