KYC documents were proved in 12 hours
KYC documents were proved in 12 hours. All withdraws have been paid in 3 hours. RTP on pragmatic slots are high. They also pay good rakeback. Very happy with this casino!
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KYC documents were proved in 12 hours. All withdraws have been paid in 3 hours. RTP on pragmatic slots are high. They also pay good rakeback. Very happy with this casino!
Played here a total of ten deposits ranging from 20-500€. On my latest deposit I ran my 250€ deposit to over 14000€ on gates 1k. First withdrawal of 10000€ was in my account in less than 30 minutes after the withdrawal request. For the remaining 4450€ I got different errors on the site, which the support couldnt help me with. The live chat function was painfully obviously an AI, not a human.
After all I had to wait the full 24 hours for the withdrawal limit to reset and then managed to withdraw the remainder of my balance in a similar, swift manner.
This is the first and only mga site on which I have won over 10000€ and for that I really like them. Only negative is the AI customer support.
Very bad casino,they take money in 5 seconds,i have waited now my winning for 7 days and they promised 48h in the chat...
I strongly advise against playing at Arctic Casino. I have been trying to withdraw my winnings using both my bank card and bank transfer, and both attempts have mysteriously “failed.” After spending the entire morning on the phone with my bank, they confirmed that there is absolutely no issue on their end—meaning the problem lies with Arctic Casino.
Despite multiple emails requesting proof of my bank declining the transactions, Arctic Casino has failed to provide any valid explanation. What makes this even more suspicious is that I have withdrawn from their sister site, iBet, with no problems at all. If iBet can process withdrawals smoothly, why is Arctic Casino unable (or unwilling) to do the same?
Their customer support provides generic responses without actually resolving the issue, and it seems like they are deliberately obstructing withdrawals. This is unacceptable, and I will be escalating this matter to the Malta Gaming Authority (MGA).
If you value your money and time, stay away from Arctic Casino. There are plenty of legitimate online casinos that don’t play games with your withdrawals.
Scam, can’t withdraw and they dont accept my KYC and they are asking for more proof which i don’t have. They put my account in some kind of lock and i cannot even contact customer support in their site.
Used first deposit offer which was a parachute bonus. Won while not hitting wagering, withdraw was approved and received within 10 hours and during that time documents provided were accepted as well! Very good casino! Lacka playngo though as provider
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