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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their potency and effectiveness. Many consumers appreciate the excellent customer service, describing the staff as friendly and helpful. People also frequently mention the fast and accurate shipping, with orders often arriving quickly and exactly as advertised. The overall ordering process is generally smooth and efficient for most users. However, some customers expressed dissatisfaction with the pricing, finding it to be too high or not competitive with other vendors. A few reviewers also reported issues with product quality, mentioning instances of mold or products not meeting expectations. There were also some concerns raised about changes to the rewards program and occasional delays in shipping.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the top-notch, high-powered,... See more

Quality

Users describe positive interactions with quality, consistently praising the top-notch products and excellent... See more

Price

Customers had ambiguous experiences with price. Many reviewers praised the excellent value, highlighting... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with the ordering process,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Arete is an outstanding company! I've been a customer for many years, and I've never had a thing to complain about. Their products are top-notch, and potent! They have stuff for beginners, as well as... See more

Rated 5 out of 5 stars

Arete is fire! Strike a match! lol the quality is unsurpassed. And I have tried products from several different vendors and none of them with maybe the exception of one hit like Arete! Quality is A1 w... See more

Rated 5 out of 5 stars

Exactly as advertised in every respect. The photos on the website represent exactly what the consumer receives. And at a VERY reasonable price. This is a business actually doing the right thing! I hav... See more

Rated 5 out of 5 stars

Consistent quality buds, from pre rolls to budget to luxury , every time. It's never in the package too long and my orders are usually shipped the same day I pay for it. Love these people! they run... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 43% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AMAZING

The buds are amazing and always great to smoke! I also love the personal thank you cards they send! They are really funny! THANKS ARETE!!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best THCa around

Seriously some of the absolute best THCa flower on the market today and shipped right to yohr door u legit cant beat this and the prices for the most part are just right....I got the bundle deal and let me tell you it was waaayyyy worth it im actually impressed it looked n smelled just as amazing as the pictures look job well done to this company n it was shipped really fast within 2 business days cant say enough good about this company I will for sure be a returning customer n may I add the packaging is on point to they do a damn good job thank you arete you guys rock! And have really good flowers!!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

The product they have is top notch

The product they have is top notch. Even the budget stuff is really good quality. I've had nothing but great experiences with them. Recently I had a package that was lost. Rachel with the customer service team is absolutely amazing!!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Fantastic product for the price. I especially like their smalls and budget collection. John has provided great customer service, Arete is usually my go-to!

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Bad Shipping

The product is fine, but they charge $10 for shipping and are unable to deliver on time. My order took over a week the last time, which is bad. Buy locally to avoid headaches and annoyance.

February 23, 2026
Unprompted review
Arete logo

Reply from Arete

We ship same day if and when an order is submitted before 1pm on standard business days. We, unfortunately, can not control what happens at USPS once we drop the package off. We are sorry for the inconvenience and hope that your next order arrives in the time frame that we work towards.

Rated 1 out of 5 stars

Products are hit and miss and shouldn't…

Products are hit and miss and shouldn't be for the prices. The rewards point system was a huge letdown. I'd say the only good experience here is they offer terp bags and bovida packs for each strain you buy. Last straw for me was finding pieces of rubber glove in my last batch of hemp

December 1, 2025
Unprompted review
Arete logo

Reply from Arete

This is unacceptable if indeed it is the case. Please reach out to support@arete.shop immediately to discuss a resolution. Thanks for bringing it to out attention.

Rated 2 out of 5 stars

Previously I had written a review…

Previously I had written a review praising their generous rewards program; well now that I've invested in it for months, getting myself to silver tier, they've rug-pulled it and literally decimated the value of their points. I still have my legacy points, but once they're gone I'll be looking elsewhere.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

ARETE IS KING. NO ONE DOES IT BETTER

purchased multiple times, have tried MANY other websites trying to get the best quality for lowest price. and nothing comes close to arete. it is by far the best quality for the best price you can get online. and ive ordered from all the popular websites and many yall cant even find haha. ARETE IS KING SEE FOR YOURSELF

January 29, 2026
Unprompted review
Rated 2 out of 5 stars

For old heads, a sad day

For old heads, its like outgrowing your friends. They used to sell deals. But after the catastrophic blowout sale where all these regulars got burned, they changed websites and upped prices. The deals will never be back. Black tie cbd is much better selection, variety, and price. And they ship faster generally.

Someone new discovering arete might need it like i did. But a little research will net you a better site.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

My favorite online THCA vendor to date

These People are amazing in general, I love their weed quality and prices, especially their price for small THCA buds are simply unbeatable. And that’s not all they also have a 30% discount for purchases made with bitcoin that applies to I think most things on their website. And their customer service is excellent. They always return emails within a day for me and they’re super chill as far as their conduct goes.
Give them a shot I think you'll be impressed.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam of a company AVOID at all costs

Scam of a company AVOID at all costs. Rewards finale was a complete scam lost out on hundreds of dollars of rewards points. Every other THCA vendor is offering Black Friday discounts but not cheap Arete. Never ever going business with Arete again

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Support small businesses

First off, love this company. They had a recent rewards event that admittedly could've gone smoother, but it wasn't a scam. Many people were able to redeem points for product, but inventory was limited and there were technical issues throughout. Could've been more communication from Arete, but I don't doubt they will do their best to make it right for those who were disappointed based on my past experiences with them.

All that aside, I've been a loyal customer for about a year. They have quality product and any hesitation I held about ordering online disappeared with my first order. Since then I've placed numerous orders with no issues. Always fast shipping, always a hand written note, and always a great selection of strains and price points. Easy to navigate website imo. I don't doubt that bad experiences exist with valid complaints, but folks can also be petty, so take it with a grain of salt. This is a small business striving for excellence and doing a pretty darn good job.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

They come through every time!

Great company. Highly satisfied every time I make a purchase! Dont fall for the negative reviews from people complaining about reward points and issues that have nothing to do with this brand and their product or business. I have made well over 100 purchases and have yet to be disappointed! Keep up the great work Arete!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I was completely robbed of $400 worth…

I was completely robbed of $400 worth of rewards because the arete site messed up. I had been one of the first, waiting on the first day for the release and I have nothing to show for it. Thousands of dollars spent, and I have nothing to show for it. Do not trust Arete.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Ok product, never going back

The *product* is typically alright, and the disposable rosin carts are really good

But they have consistently had site 'problems' about things like applying coupons and loyalty points (which they just now discontinued)

For example they had a special sale for the end of their loyalty program - and the first time it crashed the site. No big, everyone struggles yeah? But within like 3 days they relaunch the event with the only change being adding a queue to even get on the website. And THEN they wouldn't address the fact a majority of shoppers couldn't use their points as they were supposed to (I would apply mine and when i hit check out, it would go from $93 to $0 and I'd have to reset the whole thing.) So by the time the product in my cart ran out of stock after trying for an hour and a half - I still didn't get to purchase.

Their customer support was absolutely non-existent - no replies to anyone about this even though the event is going for another day or so - but it doesn't matter because the boasted HUGE amount of product! was gone. .-.

How do you make st*ners mad, TWICE and not learn a lesson I'll never know.

November 11, 2025
Unprompted review

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