Arfurnishings Reviews 

219
•
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They are the schemer . They gave the faulty bed and small mattress when i told they ask me more money when i paid the full amount, when i asked refund also they want money and misbehaving when not rea... See more

Rated 1 out of 5 stars

This company is a scam......do not order from them. I ordered 4 chairs a table & a bench in September 3-4 wks delivery was given. A long story short a guy called Alexander gave me one excuse after a... See more

Rated 4 out of 5 stars

Apart from delivery chairs are good indeed. The delivery man left big boxes in the main entrance that obstructed my neighbours and got complained. Didn't receive any text messages or email regarding... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!! Ordered table and chairs and delivery was promised on 12/08/22. Received email reporting delay in furniture until October. This was not suitable and requested refund. Have... See more

Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

Our mission is simple, at AR Furnishings, we understand each customer’s needs are different therefore we provide a tailored experience to make sure your needs and wants are met. We work with some of the UK & Europe’s largest and most recognised furniture brands to bring the best quality furniture to your home. From the moment of your first enquiry to after your products delivery, we aim to provide a top-class & unparalleled service.


Contact info

2.0

Poor

TrustScore 2 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(219)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning

Warning ! I would not use this company. I ordered a bed frame and 2 bedside tables from them on 8th April. I rang first to check that they had stock which they said was available. Heard nothing for 2 weeks and chased and was told goods come direct from the supplier Julian Bowen and it was up to them. Rang Julian Bowen who could find no trace of my order. They could not even see that they dealt with A R Furnishings. Eventually they rang A R themselves and asked them for details of their account with Julian Bowen. They could not provide these details and could not provide me with a reference for my order.
Eventually A R came back to me and said the bed frame was out of stock. I rang Julian Bowen again and they double checked and confirmed it was in stock!
This order has been placed 22 days ago for goods that were immediately available which is extremely frustrating. I have now cancelled this order and await to see if they refund me.
All the 5 star reviews of this company are very generic and unspecific. A new one tends to appear after they have received a bad one. I hope these facts speak for themselves and you avoid this company.
Just an update - this company promised me a refund in 7 - 10 days. They have not done this, so now I have to pursue through my card company. AVOID.

April 29, 2022
Rated 5 out of 5 stars

My bed

The bed i got is very nice and beautiful, the colour is just how I wanted it to be; it fits my room perfectly and the comfort of the mattress is honestly amazing!! It was delivered on time with no delays!

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a new bed through AR…

Ordered a new bed through AR furnishings, the service was impeccable and when they delivered the bed and mattress, they took the time to make sure it was built and set up correctly! The whole buying experience was great and I would highly recommend this company. Great service & very well priced!

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Would like to say amazing service I…

Would like to say amazing service I have received on buying a dining table couldn't of helped me enough. Fast delivery and really happy with the product I have received, I have already placed another order for another item thank you and hope to see the team again.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful table lovely white marble

My order took 6 weeks to arrive, which I understand because of global supply chain problems was expected,( just listened to the news) The table was just what I wanted lovely marble, lovely colour, and nice quality. Excellent value could not be happier.😊

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Love my new table , came in expected delivery time and was absolutely perfect when it arrived. Fast service and speedy replies from the customer service. Will definitely order from here again!!

March 7, 2022
Unprompted review
Rated 1 out of 5 stars

Service is very poor and I have ordered…

Service is very poor and I have ordered the items and not been delivered and answering to my call and no respond.

March 5, 2022
Arfurnishings logo

Reply from Arfurnishings

Hi Venkanna,

Thank you for your feedback on the service you received. This helps us to improve for future customers so any feedback positive and negative is appreciated and taken on board.

I have had a look into your order and it shows the item was delivered within the lead time quoted. I do apologise if you faced any other inconvenience, however our phone lines can get really busy which is why your call may have not been answered. However, we do respond to all emails within 24/48 hours lead time. Once again i'm sorry you haven't been able to reach us.


If there is anything else we can help with please feel free to contact us via email at sales@arfurnishings.co.uk or by calling our offices on 0141 374 2789, granted there will be no more threats.

Kind Regards,
Customer Service Team
AR Furnishings

Rated 5 out of 5 stars

Unbelievable

Unbelievable! The service from these boys was so good really recommend anyone who’s looking into buying good furniture worth every penny.

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

Bought a left facing chaise sofa

Bought a left facing chaise sofa, absolute luxury quality and was a quick delivery compared to other companies I’ve endured. Kind and polite staff that always would chase up on my order for me and get me updated.

February 22, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look