Argama Hobby Reviews 291

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Quickly followed-up and responded after online ordering. Order got ready ~30mn for pick-up. Very nice service from employees at store. Product quality is always good.

Rated 5 out of 5 stars

A really awesome hobby store. Their selection is a bit limited when it comes to brand diversity, but what they do have is quite good quality and at very competitive prices. Shipping has been great and... See more

Rated 5 out of 5 stars

This is my number one favourite hobby shop in Toronto. I asked so many silly questions about the model building and painting. They always be patience and friendly to answer me. Never ever disappointed... See more

Rated 5 out of 5 stars

My experience with Argama Hobby will be the first of many, I think! The website was easy to navigate with a good selection, shipping was quick, and everything arrived well packaged and in great condit... See more

Company details

  1. #3 of 13 best companies in Hobby Store

Written by the company

Canada's hobby store in Greater Toronto for Gundam Model Kits / Gunpla , Japanese anime model kits (Macross, One Piece, Pokemon, Studio Ghibli and more), Star Wars kits, anime toys and collectibles (Hello Kitty, Cinnamoroll, Rilakkuma, Sumikko Gurashi, Miffy and more) Shipping to Greater Toronto Area is $10 or free over $100 purchase, or pick up in North York/Scarborough for free. Rest of Canada delivery is flat at $15 and free delivery over $250/300 purchase. We also ship to US with flat rate or free shipping. Sign up to our rewards program and earn points over sharing, reviewing and purchasing for further discounts. Refer to a friend via our referral program will also earn you and your friends a discount! Let's share the joy and happiness together!


Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great store but slight problem with service

The first time i was there on Sunday, the staff that was working was very helpful and kind. He would give a clear explanation when i have questions as i am new to building gundam. The next time i came again on a Friday, it was a different staff and he seemed to be busy working on his kit. When myself or another customer would ask him a question he would give 1 word answers in a rude tone basically felt like he didn't want to converse with us. Beside that, i love this store it has basically everything u need, they restock often and you can always find the best prices here. Will definitely come back regularly!

May 26, 2023
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Reply from Argama Hobby

Dear Alex

Thank you very much for your comments! We take our customer service very seriously and we aim to be the best in class on this all along. We are very sorry that we fail you on your Friday visit. We are reviewing this internally to understand further and take this as a serious lesson to make sure you and all our customers will never have such an experience again. We are grateful you are still appreciating our store overall! Thanks very much for your support!

-Arthur-

Rated 5 out of 5 stars

Coming back for more!

My experience with Argama Hobby will be the first of many, I think! The website was easy to navigate with a good selection, shipping was quick, and everything arrived well packaged and in great condition. The prices of some items might seem a bit high, but if you're shopping within Canada it's well worth the guarantee of not getting slammed with the duties/taxes you'd get from ordering overseas. Plus, all the collectibles I ordered were undoubtedly official, no knock-offs here!

May 24, 2023
Rated 5 out of 5 stars

Great customer service

Great customer service, the man behind the counter today went out of his way to look for decal, although we had no luck finding it, I still appreciate the effort. They have a very large selection of gunpla in such a small store, it makes finding what you want very rewarding.

April 26, 2023
Rated 5 out of 5 stars

Products are handled with great care

Products are handled with great care. The pricing is reasonable compared to other competitors. Also, their selection keeps up with other places with up-to-date Gunpla models and other products.

March 26, 2023
Rated 5 out of 5 stars

Great customer service

There was an option to pay later for a pre order. I was notified for pre orders customers are expected to pay ahead of time. They didn't hassle me and let things slide this time.
Such great customer service. I will definitely adhere by they're rule for pre orders because they were so accommodating and nice about it.

March 22, 2023
Rated 5 out of 5 stars

William is a tremendously helpful!

William is a tremendously fun, and good help as always! His genuinely friendliness makes me only want to go to Argama!
I love it how each time when i go it, it is literally like visiting a friend's place, it is so welcoming!
I love it how the stock is always full, and the store looks like a real model kit store, and not just some face-value main-stream anime store.
This place is legit for serious builders! love it!

March 22, 2023

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