Argentina Superliga Reviews 47

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Hello, I am contacting you regarding my order The Newell’s football shirt I purchased has still not arrived, and I have received no updates or information regarding its delivery status. This... See more

Company replied

Rated 1 out of 5 stars

They have no telephone number to contact. When sending an email, it states "error". 1 person almost responded on customer support window but no help. It's been almost 3 months, I ordered a product. No... See more

Company replied

Rated 5 out of 5 stars

Amaaaaazing. I was in online contact with Maite on the website, who gave me the best service and guided me through the whole process. I ordered two Racing Club jerseys that I received here in Denmark... See more

Company replied

Rated 1 out of 5 stars

Purchased a soccer jersey that they never shipped. I know they probably work with a supplier in Argentina so I expected a week or two before I got a tracking number. MORE THAN 3 WEEKS PASSED. When I... See more

Company replied

Company details

  1. Leagues Club

Written by the company

Argentine football soccer store, official products, all teams from Argentina. Worldwide shipping


Contact info

2.2

Poor

TrustScore 2 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Please help !!!

Hello,

I am contacting you regarding my order
The Newell’s football shirt I purchased has still not arrived, and I have received no updates or information regarding its delivery status. This is unacceptable.

I paid a significant amount for this item and expect to receive it within a reasonable timeframe. At this point, the lack of communication is very disappointing.

I request an immediate update on the status of my order, including a clear delivery date. If the item cannot be delivered promptly, I expect to be informed of the available options, including a full refund.

I look forward to your urgent response.

April 1, 2026
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Hello,

Thank you for sharing your feedback, although we are concerned to hear about your experience.
We would like to clarify a few points to help resolve this as quickly as possible:

Platform for Assistance: Please note that this is a Trustpilot review and not a direct contact with our support team. For immediate assistance, we provide several contact methods on our website, including 24/7 live chat support, where we can resolve issues in real-time.
Missing Order Details: You haven't provided an order number or any identifying details in your review. Without a name or transaction ID, we are unable to locate your purchase in our system to provide the update you requested.
No Previous Record: We have thoroughly searched our email logs and chat history for any recent inquiries regarding a Newell’s Old Boys shirt, and we have no record of any unanswered messages matching your complaint.

We take customer satisfaction very seriously and want to fix this for you immediately. Please contact us directly through our official website chat or reply to your order confirmation email with your Order Number. Once we have your details, we will prioritize tracking your package or processing a solution.
We look forward to hearing from you.

Best regards,
The Argentina Superliga Team

Rated 2 out of 5 stars

Extra duty tax charge - not communicated & follow up

I bought a San Lorenzo team jersey from this company. I added the league patch. Jersey arrived and was in good condition.
I paid $143.99 And $25.99 shipping = $169.98 total . All was paid.
I received the item and 1 week later I receive a customs duty invoice from FedEx for $21.30 for customs/ duty charge for a $40 shirt…..
Now I have to dispute duty charge invoice from FedEx because this company chose to bill me the $21.30 duty tax….
This company NEEDS TO PAY THEIR OWN BUSINESS EXPENSES OR ADVISE THE CLIENT AND ADD TO THE CHARGE OF A $25.99 shipping fee…
I will go elsewhere with all my other business and with family and friends - they will lose out on future business from family and friends going into the World Cup, etc….

In response to vendor comments: If you are located in my town of orlando on Sand Lake Blvd (about 5-10 miles from me) why would you advise me to be aware of buying from another country? You played middleman, made money and then tried to push off your fees onto me (plus also paid $25.99 in shipping fees).
I worked in import export wholesaling in sporting goods from other countries. We built all costs into the price - if customs held product, or if bills of lading had issues, or if the letters of credit (I also worked in a large bank in letters of credit department) had issues - we ate or we priced into - we NEVER brought up other charges to the end consumer.

December 4, 2025
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Hi Paul,

Thank you for your feedback. We’re glad your jersey arrived in good condition.

Regarding the customs duty charge: all international customs fees, taxes, and duties are set by the destination country and are the responsibility of the buyer. This information is clearly stated on our website and may vary depending on the country. In the United States, the exemption for shipments under $800 was removed, which is why FedEx issued a duty invoice for your order. We declare the value of the product accurately ($40) to minimize any charges, but we cannot control US customs regulations or fees.

We apologize for any inconvenience and encourage checking local customs rules before placing international orders.

Best regards,
argentinasuperliga.com

in response to last buyer comments: Dear Paul, We are not familiar with how your business operates; not all businesses work the same way. In our case, we ship worldwide, making it practically impossible to cover all customs costs for every country given the constant changes—such as the recent situation in the U.S., where the $800 duty-free exemption (de minimis) has been eliminated. While our administrative office is indeed in Orlando, as stated in our store (that´s correct), all shipments are sent from Argentina to the rest of the world. This is clarified in our store's Terms and Conditions; regardless, we have increased the visibility of this information to prevent future misunderstandings. Thank you

kind regards,
Customer Support
argentinasuperliga.com

Rated 1 out of 5 stars

It's a scam

It's a scam. Ordered products online since April. They never sent products. The website is fake. No contact number. They also didn't reply the email. It's not a reliable website and company.

April 19, 2025
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Dear customer, could you please provide your order number so we can look into what happened?

Rated 1 out of 5 stars

Bad Customer service

They have no telephone number to contact. When sending an email, it states "error". 1 person almost responded on customer support window but no help. It's been almost 3 months, I ordered a product. No updates or customer service. They seem to respond to negative reviews. I wait 3 days before filing a complaint with my state attorney general.

May 17, 2025
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Hi Carlos,

We’re very sorry for the frustration and delay you’ve experienced. Customer satisfaction is very important to us.

While we do have a contact form, we also offer a live chat on our website, where a real person is available to assist you immediately. We encourage you to use this option so we can resolve your issue as quickly as possible.

We appreciate your patience and hope to make this right for you.

Best regards,
argentinasuperliga.com

Rated 1 out of 5 stars

Product never delivered, refund took forever

Purchased a soccer jersey that they never shipped. I know they probably work with a supplier in Argentina so I expected a week or two before I got a tracking number. MORE THAN 3 WEEKS PASSED.
When I contacted customer service (chat only) someone named "Mariana" said I would get a refund in a couple of days but the refund never happened. It was over a week later and after filing formal complaints to my state AG office and FTC that I finally got a refund. No apologies, very curt and unprofessional service.

May 13, 2025
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Dear Oswin, our database shows that you have made more than five purchases at our store, with a refund delay occurring only during your most recent transaction. I truly understand your frustration regarding this situation, but I also know that people often only leave (bad) reviews when they are angry, while very few leave positive ones even after a good experience. While I understand your anger and sincerely apologize for the delay on behalf of the store, it doesn’t seem fair to receive such a low rating based on a single poor experience compared to five positive ones.

kind regards,
Customer Support
argentinasuperliga.com

Rated 1 out of 5 stars

Reply from Argentina Superliga/World Cup ALbums

Yesterday i got replay from argentinasuperliga.com on my review.
First I want to tell that what thay said is NOT TRUE.
They never send me a email with tracking number, they never repsond me on my 3 email, and tney never respond on live chat. Like I said they are SCAM. They received money and turn off.
Second, they send me some tracking number, i check on FEDEX, and iti shows that is some shippment in Austraila????
I live in Serbia (Europe), and local FEDEX told me that there is no shippment on my name and my adress.
So they are LIE.
I aks them to send me proff that they send me (picture or sometihing) my order with data on my name.
But i know that they will never respond, they are LIE and SCUM.
Pepole do not buy from them

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

I received the product, but the support is delayed

I had a problem with the quality of the product, so I promised to refund 75% of the product through the support chat, but the process is not progressing, and there is no response to my contact with support. I am worried because I do not know if the process is progressing.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Socks. ordered two pairs, received one pair.

Hello, I ordered two pairs of the argentina anniversary sock and received one. I tried to contact the store two seperate times and haven't received a response. I'd either like the second pair shipped to me or a refund. A shame because the items on offer are very, very cool and I love Argentine football.

November 26, 2024
Rated 1 out of 5 stars

scam

scam. never got my Boca shirt and when I tried to contact them I never got an answer. 160$ down the drain. avoid at all cost.

Hey, my real name is Julian and i am from Austria my order number is XKJXMQKMU. If we sort this out i will gladly delete my review. thanks

May 9, 2024
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Dear Enzo, our store has been open continuously since 2017 until today. No business that was not legitimate would remain online for so many years. Reviewing the records, we didn´t find any purchases under Enzo's name from Switzerland, so please If you give me the order number I can check what happened, waiting for your response, yours sincerely -Mariana

Rated 5 out of 5 stars

Beautiful River plate jerseys

Beautiful River plate jerseys. Only you guys provide the Argentina league jerseys , no one else does. Thanks again

October 1, 2024
Argentina Superliga logo

Reply from Argentina Superliga

Thank you very much for choosing us, David!

Rated 5 out of 5 stars

Fast delivery/decent quality

Fast to ship and deliver. Only online store I could find an independiente kit.

September 13, 2024
Argentina Superliga logo

Reply from Argentina Superliga

Thanks for your purchase Corey!

Rated 5 out of 5 stars

Great experience

Great experience, I love the quality of the jersey. shipping was very fast. Definitely recommended will be purchasing in the future.

August 1, 2024
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Thank you very much for trusting our store!

Rated 5 out of 5 stars

I was very skeptical about this website based off of the reviews

I was very skeptical about this website based off of the reviews. Since it's very hard to get Argentine Primera División jerseys here in Canada, I decided to give this website a shot. I was very impressed with the customer service. There had been no updates with my order after a week, so I went on the Live Chat and had spoken with Mariana. She was very nice, assured me everything was ok with my order(the delay was due to waiting for the patches to come in) and that it would be arriving on May 27th. While it did not arrive on May 27th, I was just happy to see that it was shipped out and it arrived today on May 30th. Three days is no big deal to me. I will definitely be buying from this website again.

May 30, 2024
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Thanks Kyle! We're sorry about the delay 🙏, I hope you liked the product 😊

Rated 3 out of 5 stars

They almost never respond to emails about orders

I have made 3 orders with this company and only received my item once. The first order (ESPAGGPEG) they just sat there and did nothing so I emailed them various times with no response. Eventually they just canceled the order and refunded me without any explanation as to why or what happened. The second order (CDXNDHOOY) they sat on it for about a week and did not respond to any of my emails until finally a miracle happened and they saw my email and responded and actually sent me a tracking number and the item was then pretty quickly delivered.
The third order (IJSAFLDSE) I made on 4/25, they accepted my payment but I still have not received any information about it, no tracking number and no explanation about what we are waiting for to proceed. I have emailed them 4 times over the last few weeks (on 4/29, on 5/4, on 5/7 and on 5/10) and they have not responded to any of the emails.

Update to my review on 6/5: After trying to reach out to this company many times through email and the "contact us" on their website page with no response, on 5/30 I discovered they also have an instagram page so I decided that before I contact my credit card to cancel the transaction I will commented on their most recent post asking about the hold up on my order, and that seems to have triggered them to see my order, they finally responded via email and the order was delivered very fast. So I am changing my review from 2 stars to 3. If they do see your order they will eventually send it.

April 24, 2024
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Dear Gareth,
We responded to you through the site's messaging, we see that the product was delivered yesterday by FedEx. I apologize for any misunderstanding in the communication and I hope that the product is to your liking. Thanks a lot!🙏

Rated 1 out of 5 stars

This site is a scam

This site is a scam. Do not order from them. They will give you a reason for them not to ship your order such as" your item was the last one and was defective" and then they don't credit your credit card back. I called my bank and filed a claim.

April 3, 2024
Unprompted review
Argentina Superliga logo

Reply from Argentina Superliga

Dear Nilton,
We are online with argentinasuperliga.com since 2017 with around 3.000 registered customers, many of them with more than 5 purchases. I'm sorry to hear that you had a bad experience, sometimes things like that could happen but definitely we're a legit site. About your credit card refund we can't make it if you already made a claim in your bank.

Rated 1 out of 5 stars

They didnt give my product.

They didnt give my product.
2022 / 11 /22 i ordered 4 2022 argentina player shirt *4
But they didnt send it to me and said "plz wait"
Until 2023.05 they didnt tell me whats going on.
So i have to refund but they didnt
And they said to me that can change product.
2023/07 they gave me voucher coupon
2023/07 I ordered 5 other shirts again with coupons
2023/08/11 they give me only 2 shirts
Until now they reject my message.
This site is cheating site and they do not give me some shirts about 323$

August 11, 2023
Unprompted review

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