I wouldn’t bother ordering a taxi on the app it doesn’t turn up, called the telephone number and was told I need to check with the operator I’ll call you back, still waiting.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I left a review yesterday but it doesn't seem to have worked! I am passionate about customer service recieving praise when deserved so doing review again! Yesterday afternoon I called Argyle taxis an... See more
Don’t pre-order, booked 2 hours in advance for midday taxi. normally book as required but as Sunday before Christmas thought best to book in advance. Didn’t turn up when contacting told trying to fin... See more
My husband had to get a taxi this morning journey approx 7 miles away. Driver arrived within 2 minutes. Fare was very reasonable. Definitely recommended
I beg of you, avoid this company like it's the plague.
How can I put this?
To say that Argyle Satellite are never on time would be quite the understatement. In some cases, they can be frustratingly early to the point that they arrive some 5 to 10 minutes before the time the journey was actually booked for before starting the meter on the app and overcharging you to the tune of 25 pence per minute despite them having arrived early. In other cases, they are so late that there is a greater chance of a herd of pastel-coloured pegasi appearing than there is of a taxi from this company appearing. In both cases, I find this to be particularly frustrating as due to personal circumstances as of writing, I have to use this company to get to and from work each day. Their monopoly in the Wirral does not help matters one bit.
Furthermore, they have a peculiar proclivity for overcharging to the point I am convinced that they are the taxi company equivalent of the most capitalistic Ferengi in Star Trek, hoarding all their wealth like they're a fusion of Grand Nagus Zek and Liquidator Brunt. I would wager that if Jeff Bezos were to spend all his wealth on taxi journeys using Argyle, he'd be able to afford 2 journeys, maybe 3 before finding himself destitute and holding a paper cup in the rain and asking for spare change Oliver Twist-style, and that's if the journey was from Birkenhead to Liverpool.
If it were at all possible, I would rate the company 0, maybe -1 out of 5.
Some of the drivers are nice, but that is a small plus in a sea of minuses.
As for how I would review trying to book a taxi on the app while paying by card, I have to say with no word of a lie, that the experience is like having a bucketful of enraged scorpions poured down the back of your trousers while you're trying not to spill the full cup of tea that's in your hand. You go to put the card details in or it's already there, right? Either way, you choose the time, put in the instructions for the driver, use some of that "Argyle credit" thing they've got going on, and when it says to authenticate with the bank and you've done so, it goes right back to step one instead of actually doing the booking. NOT the kind of thing you want if you need to get somewhere before the sun expands into a red giant. It makes it impossible to use any of that "Argyle credit" you've earned from past trips anyway.
In short, the app experience is like trying to play Jenga during an magnitude 9.5 earthquake where the gravity is 1% that of Earth's.
December 11, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.