Ariston Spares UK Reviews 168

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more

Rated 4 out of 5 stars

I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC. They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journ... See more

Rated 5 out of 5 stars

Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more

Rated 5 out of 5 stars

Called the technical helpline in between Christmas and New year, sounded like they were working from home (line was muffled) but I got the correct serial number for the part I needed. Went on line fou... See more

Company details

  1. Appliance Parts Supplier

Written by the company

We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I ordered 2x Ariston immersions

I ordered 2x Ariston immersions.

They were sent out super quick with tracking details I can’t fault the delivery and description of the parts they were spot on but why not include an immersion fibre washer with every immersion like everyone else does.

no one has ever replaced the old immersion and thought that 10 year + old immersion washer will be fine 😒.

I arrived at the job, drained down the cylinder opened both immersions ready to fit and none of them had washers so I had to waste time going to a plumbing shop trying to find 2x correct washers.

For the sake of £2.50 each just add it on to the price of the part I don’t understand the logic behind leaving them out.

Overall I am happy with the service but I will double check when the parts arrive to see if I need to buy washers or orings separately.

I left a star off because you left a fibre washer off.

Thanks you

March 12, 2025
Rated 5 out of 5 stars

very good service

very good service, found part I wanted quickly , easy to order , price was good,
delivered the next day, could not wish for better service.

March 10, 2025
Rated 5 out of 5 stars

Fast service

The part was easily found on the website, ordered and received next day.
Very happy to have hot water again.

January 7, 2025
Rated 5 out of 5 stars

Fast replies

Fast replies, fast dispatch and fast delivery between Christmas and new year. Thank you!!

December 30, 2024
Rated 5 out of 5 stars

Delivery hasn't turned up yet…BUT..

Delivery hasn't turned up yet unfortunately. Cheers
I'm changing my review to 5 stars as they dispatched before Xmas which was excellent so my 1st was more of a Christmas humbug moment. Fed Ex are still knocking the delivery back unfortunately.

December 27, 2024
Ariston Spares UK logo

Reply from Ariston Spares UK

Apologies for the delay Neil. We dispatched the items on the 23rd with a next day request with the carrier. It looks like they delivered one of the parcels and the other is due today. Unfortunately, delivery over the Xmas period can be frustratingly unreliable no matter which carrier is used. Apologies once again.

Rated 5 out of 5 stars

It was easy to narrow down which…

It was easy to narrow down which product i had and order the correct parts. Prices were very reasonable compared with alternatives. Delivery would be expensive for a single small item but in my case the reasonable prices offset the delivery cost compared to alternative suppliers. Delivery was prompt.

November 28, 2024
Rated 1 out of 5 stars

The driver did not turn up to my house…

The driver did not turn up to my house to deliver. He lied that he did. I had to wait hours before i could collect it from the shop.

November 30, 2024
Unprompted review
Ariston Spares UK logo

Reply from Ariston Spares UK

We are sorry to hear that you had problems with the courier. Obviously, we have little control over the 3rd party drivers, but we will take up your complaint with UPS.

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