AristonLab Reviews 

78
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service once again. Ordered bottles of Meltemi that arrived well packaged and promptly at a very good price. Am very impressed with the level of service

Rated 5 out of 5 stars

Ariston lab were very helpful when I was placing the order as I live on a small island and postage costs were confusing. I had to speak with them a couple of times and they were always very polite and... See more

Rated 5 out of 5 stars

Found the shop in Agios Nikolaos during my summer vacation last year. The olive oil was so good I was dying to have it again. Luckily for me, AristonLab has an online shop with the best customer servi... See more

Company replied

Rated 5 out of 5 stars

A small family owned store with great quality product's most of them are produced by them .Very nice olive wood decorations. Excellent Service, 100%recommended! Also they ship worldwide

Company replied

Company details

  1. Grocery Store

Written by the company

Since 2003 our family has been doing business with our collection of top-class “AristonLab” products, natural cosmetics and olive wood creations. The blessed olive tree, can offer unique olive wood creations and best quality cosmetics for your personal care. We Ship Worldwide !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.7

All reviews

(78)

22 reviews in the last 12 months

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Rated 2 out of 5 stars

The knife is poorly finished

The knife is poorly finished. The back of the blade is ground at 45 deg, not 90 deg. Why? The blade is extremely poorly sharpened and needs to be reground. The brass plating on the pommel is chipped, as if the knife was dropped.

I am very disappointed.

July 18, 2026
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Reply from AristonLab

Dear Mr. Costa Conn,

Thank you for your honest feedback.

We would like to mention that we received the knife from the manufacturer in the same condition as it was shipped to you. Since these knives are 100% handmade, each one is unique, and small variations in finish are to be expected, so they may not be identical to machine-made products.

That said, we understand that you are not satisfied, and your satisfaction is important to us. Please let us know what solution you feel would be fair and make you happy. We are open to discussing the best way to resolve this for you.

We are also a small family business, and we put a great deal of care into every order. We have worked very hard to maintain our reputation and provide the best possible service. If we can reach a solution that satisfies you, we would truly appreciate it if you would consider updating your review to reflect the final outcome.

We look forward to hearing your thoughts and hope we can resolve this in a way that works for both of us.

Sincerely yours,
Ioannis Fazos
AristonLAB Director
00306975735233

Rated 5 out of 5 stars

Ariston lab were very helpful when I…

Ariston lab were very helpful when I was placing the order as I live on a small island and postage costs were confusing. I had to speak with them a couple of times and they were always very polite and helpful. My order was perfect. Everything came and was securely packed. I'm very happy all round with the shopping experience

June 16, 2026
Rated 5 out of 5 stars

Customer service A+

The company was quick to reach out with issues related to shipping to the USA. We were able to come up with a solution that worked out to ship to Italy instead. Much appreciated!

March 1, 2026
Rated 5 out of 5 stars

High quality and friendly service

We ordered the oil from the new harvest. The team had a question about the order, but we were able to clarify everything over the phone. The contact with the Cretan colleagues was very pleasant. The delivery to Germany was very well packaged, and there was even a surprise inside. I can highly recommend the shop, the oil, and the friendly service.

January 23, 2026
Rated 5 out of 5 stars

Becomed friends

I found this shop during a visit to their small town and I was glad to discover it. We became friends with the owner and now i have a place from where i can always buy good olive oil and i know it is homemade. Now they just deliver it to me. Great shop if you visit Agios Nikolaos you must check it out you won’t regret

November 6, 2025
Unprompted review
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Reply from AristonLab

Thank you very much for this excellent review. We are happy that we met your expectations. It would be our great pleasure to serve you again in the future.

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful. Great service from the company and prompt delivery. Very happy.

September 30, 2025
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Reply from AristonLab

Thank you very much for your excellent review and for choosing our store for your purchases !!

Rated 5 out of 5 stars

Fast shipping

Fast shipping! Great customer service, awesome products!
Joanne
USA

September 1, 2025
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Reply from AristonLab

Thank you very much for your excellent review and for choosing our store for your purchases.

Rated 5 out of 5 stars

We love the quality

We love the quality! We bought six woodn cutting boards for us and our families. It‘s the perfect present for every ocation.

August 3, 2025
Unprompted review
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Reply from AristonLab

Thank you very much for your excellent review . We choose only handmade and high-quality products that offer a sense of luxury and special refinement to your everyday life.

Rated 5 out of 5 stars

Perfect for buying typical Cretan product

Very nice shop and the staff was very friendly and helpful. Perfect for buying typical Cretan products!!!

July 30, 2025
Unprompted review
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Reply from AristonLab

Τhank you very much for your kind words, the trust you have shown us, and for choosing our store for your purchases.

Rated 5 out of 5 stars

Great Products

We bought the honey, olives and salad dressing oil when there on vacation. We had to have more and placed an order for the same items. It came very quickly and was packaged extremely well and nothing was damaged. We had question/issue with the order and emailed them. They replied quickly with answers and we were very happy on the quick responses. Will be ordered when we use everything.

June 18, 2025
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Reply from AristonLab

Thank you very much for your trust and kind words. It is our great pleasure to serve you, and we are also glad that we have met all your expectations.

Rated 5 out of 5 stars

I love raki and I love yours

I love raki and I love yours. It reminds me of your godly island. But as my previous order, I order 10L and I received 9,5L, that's a little detail but I have experience that the first time and I received a message for having more than my next order. But that's okay, I'm happy with my order.

February 14, 2025
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Reply from AristonLab

Dear Mr. Tarik,

We would like to thank you for your order and your time to review us. This is crucial for our company.

You are absolutely right and we confirm everything that you wrote above. As we, already, discussed the quantity of the raki is 10lt with the bottle (all the food factories are like these) and the real litre quantity is 9,5 (or 9,800).

We prepared and sent your order very very quickly in order for our service to be fast. The reason that we did not send you an extra bottle is acquired speed.

In your next order, please write us in the comment of the order ''extra raki gift'' and we will send you 1,5lt bottle.

We are always at your disposal. We apologize for the misunderstanding once again.

Greetings from Crete :)

Ioannis Fazos
Ariston Lab Director
+30-697-57-35-233

Rated 5 out of 5 stars

Order from AristonLab

They have wonderful products with very good quality !
My order was for me and my family, because there are presents included.
I‘m very happy with all these products and in the future i will order more ! ( My favorite is MeloRako 😋.)
Thanks a lot ! 😊

November 29, 2024
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Reply from AristonLab

Thank you for your order and for taking the time to review us. This is crucial for our company. We are also glad that we met your expectations!

Rated 5 out of 5 stars

Excellent quality homemade olive soap.

Excellent communication with seller.
Very confident and caring.
No problem with shipping their fantastic homemade soap from Crete to Denmark.

December 14, 2024
Unprompted review
AristonLab logo

Reply from AristonLab

Thank you for your order and for taking the time to review us. This is crucial for our company. We are also glad that we met your expectations!

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