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Armada Internet Reviews 975

•
TrustScore 5 out of 5

4.9

Online Marketing Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 815 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and dedication to their work, often going above and beyond to ensure satisfaction. The customer service is frequently highlighted as exceptional, with many appreciating the clear communication, prompt responses, and helpful guidance provided throughout the process. Reviewers are particularly impressed with the efficiency and ease of their overall experience, noting that the service is well-structured and delivered ahead of schedule, resulting in a smooth and stress-free journey. However, some customers expressed dissatisfaction with the website development, citing issues with incorrect domain names and designs that appeared unprofessional. A few other people also felt that the sales tactics were overly persistent, with reports of representatives not fully respecting their decisions to decline additional services. Additionally, some reviewers mentioned concerns about the company's understanding of SEO and the quality of the website ranking services provided.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising individuals for being very... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff... See more

Service

Reviewers mention positive feedback about service, with many expressing happiness and satisfaction with the... See more

Website

Clients share positive opinions on website experiences, with many expressing satisfaction with the setup and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as first-class and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Melissa was outstanding—she explained everything clearly and thoroughly, leaving no detail overlooked. She also promised to support me throughout the year, which gives me great confidence mov... See more

Rated 5 out of 5 stars

Beth was great with her detail, listening to our business requirements and answering any of my questions. Jason who is handling the account has also been very helpful and able to give clear structure... See more

Rated 5 out of 5 stars

Very easy to communicate with both verbally and on line. Very helpful and clear with all their forms and details. Very happy to get this efficiency whichtoday is highly unusual. Looking forward no... See more

Company details

  1. Online Marketing Agency

Written by the company

Armada Internet is a modern and dynamic marketing agency with over a decade of experience. Specialising in everything from online marketing to designing beautiful bespoke websites, we offer a tailed package that ensures you've got everything for your business, covered.

Contact info

4.9

Excellent

TrustScore 5 out of 5

975 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Travelling Light

Melissa and Vinny were both very helpful, patient, professional, and friendly.

This was very apparent in the way that they explained everything clearly to me.

They really care about offering great customer service.

I am very happy to recommend them.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very charming customer onboarding

Melissa was great at explaining everything to me and welcoming me onboard. She reassured me about the limit of our financial commitment to Armada and of the customer service we would receive from her and her team. I look forward to working with them.
Thank you.
All the best
Damian.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

T & A MORETON

Hi Melissa Thanks you for your the phone call. You were very good and thorough and understanding during the call. Many thanks
Alan

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

My names Michael I run a new small taxi…

My names Michael I run a new small taxi firm in the north Yorkshire area called Ay Up Taxis. I was contacted by Harvey regarding marketing and promoting my website. He was extremely informative amd clear so I decided to take up the contract deal with armada

February 27, 2026
Unprompted review

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