Don’t order there After order you have fallow up your order Terrible customer service. Purchased some things as birthday gift 18th March today is evening 23 March still they don’t know when I wil... See more
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I love Armani , but now I’m very disappointed I not receive all I want , my order was for 2.5 ml and I receive 1.4 ml also I not receive the samples they promised.
Made an order on the 30th Jan Armani code set and a lipstick, delivery dispatch the next day and it has arrived today. All items in package, little extras as well. Over all really happy with my order,... See more
Blush luminous Silk : -Le pire produit make up que j’ai acheté ! Aucun pigment. Je prélève avec un pinceau et j’applique l’invisible sur mes joues 🫥. Aucun retour du service client... See more
Company details
Information provided by various external sources
Le site officiel d’Armani beauty vous permet d’explorer l’univers de la beauté. Découvrez nos parfums, produits de maquillage, cadeaux et soins de la peau pour homme et pour femme, ainsi que des conseils d’experts.
Contact info
France
- armanibeauty.fr
2.0
Poor
78 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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terrible customer service
terrible customer service , ignore emails and dont help for non delivery of items
April 12, 2022
Unprompted review
The Order did never arrive
I did order on Black Friday some Produkt that did never arrive and there is no possibility to get any reply or reach via phone the customer service. Very bad experience. Unfortanately casing my money back via Paypal
December 10, 2021
Unprompted review
this is an amazing face cosmetic…
this is an amazing face cosmetic brand!!! I am regularly using the make up and many different lipsticks. You perfume is my favorite
December 15, 2020
Unprompted review
Scam?
I ordered a lipstick which was meant come with a free gift with purchase. I know that the gift is subject to availability, but it added to my basket, then showed on both my order confirmation and despatch emails. But the gift with purchase wasn't included in my order. I see from Facebook that this has happened to many, many others. Do they not have a sophisticated enough system that knows what is available, or was this just an out and out scam?
October 26, 2020
Unprompted review
Terrible and unethical company
Terrible and unethical company! They advertised a free mascara and on the same day advertised I placed an order but it didn’t arrive. I battled to get any one to reply and when they finally did they were very dismissive and said there was no stock. This mascara was still being sold online though so they clearly had stock. I returned another item I had purchased and I am still waiting for a refund!
July 21, 2020
Unprompted review
Unfair & Unethical
This is the most terrible and unethical company. It advertised on It’s email marketing that a full size mascara will be given free as a bonus item if a full priced item was purchased. On the same day, I made my purchase where the item including the bonus mascara was listed at checked and also the finalized order and total costs. However when I received the order, the mascara was missing. Upon various email communications with Armani’s customer service (the phone line is not available) I was finally informed that the free mascara is out of stock and was reminded of their terms & conditions - the fine print- that free gifts are subjected to availability. It would have been great to be informed at check out, before a payment is made that the free item is no longer available. This is FALSE ADVERTISING AND CHEATING ITS CUSTOMERS! I am offered to return for a refund however based on their refund policy, I have to bear the costs for the return! So in summary, I was cheated into ordering the item, then hassled by the 4 email exchanges with the customer service person asking for various information and finally if I chose to return the item, it will be at my own cost! UNFAIR, UNETHICAL!
July 6, 2020
Unprompted review
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