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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product quality, noting that items often looked different from website photos, were made from cheap materials, and were poorly constructed. Customers also frequently reported issues with their orders, including significant delays, items not arriving, or receiving incorrect products. The return policy and process were a major source of frustration, with many struggling to return items or receive refunds, often due to unhelpful customer service that provided generic responses or avoided responsibility. Some people also felt that the sizing was inaccurate, leading to ill-fitting garments.

What people talk about most

Product

Reviewers consistently express strong dissatisfaction with the product quality. Customers report receiving... See more

Quality

Consumers find quality to be negative, with many reviewers reporting extremely cheap materials and items that... See more

Order

Customers consistently express significant dissatisfaction with their order experiences. Many reviewers... See more

Return policy

People report negative experiences with the return policy. Many reviewers state that the company refuses... See more

Customer service

Clients share negative opinions on customer service, consistently describing it as useless and horrible. Many... See more

Based on these reviews

Rated 1 out of 5 stars

0 stars from me Took over a month to come, when it did come, the material it’s utterly disgusting (worse than Shein). The colours are completely off and the top just doesn’t even look right. I’m cur... See more

Rated 1 out of 5 stars

Can you write NO stars?!?!?? NEVER ever 👎🏼 buy from this company it’s a sham! Worst customer service ever, they don’t give you any of your purchase info to process a return and aren’t i... See more

Rated 1 out of 5 stars

No star if that was an option. The sizes are not true, then they ship the order separately and when you ask to cancel the order it gets ignored with quicktexts that they are working on your order… no... See more

Rated 1 out of 5 stars

AVOID!!! It’s a scam! First time I got scammed and realise many Indians or whoever have made these Shopify stores using other store products and sell counterfeits or simply scam you. I never received... See more

Rated 5 out of 5 stars

Made an order before reading the reviews so was very worried about whether my order would arrive or whether it would be of good quality. Order arrived today (within the 12 working day window I was... See more

Rated 1 out of 5 stars

This is a terrible company. I think maybe a scam. Took my order and money on April 20th. Today is June 25th-no clothes, no refund, many excuses. No satisfactory response to my numerous emails. Suppose... See more

Rated 1 out of 5 stars

I had a horrible experience with Armiea and will never shop here again. I requested a refund for a delayed item before it arrived, but they ignored me for over a month, then shipped it anyway ju... See more

Rated 1 out of 5 stars

Complete scam, items are terrible quality and they’re using images of clothes from other brands. After seeing the reviews, I requested to cancel the order I placed (the same day), they refused and... See more

Rated 1 out of 5 stars

Please consider this review and never buy from this company EVER: bought the dress and took 3 months to arrive. The dress is the most HORRIBLE QUALITY , I got a size XS and fits 3 people on the dress... See more

Rated 1 out of 5 stars

SCAM do not purchase anything from this site!!! I ordered a dress in May and it still has not arrived yet. After countless request for a refund they refuse to comply by disregarding my request!

Rated 1 out of 5 stars

I wish I could give this company 0 stars! First of all, they seem to specialize in fraudulent advertisement. They list dresses as satin and send polyester dresses instead. They charged me for 4 dre... See more

Rated 1 out of 5 stars

The dress was poorly made and did not fit as stated by their online size guide. It took forever to arrive and when I attempted to return it, they stated I could only exchange it, not fitting wasn't a... See more

Rated 1 out of 5 stars

Read the reviews and do not use them! Bought two dresses. One was terrible fabric, cheap and badly made. Won’t refund it even though it hasn’t been worn. The other dress I ordered was apparent... See more

Rated 1 out of 5 stars

Ordered a dress, did not receive anything, and they won’t give me a refund. Reading the reviews here, I don’t understand how they are still allowed to scam people like this.

Rated 1 out of 5 stars

The dress I received is completely different from the one shown on the website (material, cut, details). The quality is mediocre, and customer service refuses the return on the grounds that the patter... See more

Rated 1 out of 5 stars

I rarely write reviews, but I feel like i should warn others about my experience with ARMIEA. I ordered a pair of pants that looked great on their website, but what I received was a completely d... See more

Rated 1 out of 5 stars

If I could give 0 stars, I would. Scammers - simply put. No update to order, emails that are automated and just give excuse after excuse - just rubbish. Don't waste your time or money with thes... See more

Rated 1 out of 5 stars

If you like you self, do not bother with this scammers. They will take your money! Send you rubbish and when you try return, if they ever agree to take their defected property back, that looks worst t... See more

Rated 1 out of 5 stars

It was a very bad experience. The pictures on the site do not match the quality of the product. The fabric is very cheap and not worth the price. When I contacted them to return the dresses, they refu... See more

Rated 1 out of 5 stars

They are scamm I did a purchase for a dress they didnt send it to me and despite of all emails and refund request they ignored me.Never buy something from them!

Rated 1 out of 5 stars

Order #AM9824 under the name Emmanouela Korre After reading countless reviews, I will be taking legal action. It is unacceptable that this business is still in operation.

Rated 1 out of 5 stars

I ordered a dress for an affair. I found the dress to be too small in the back though the measurements were the same as mine. I asked to return it and get a size M. They said it would be too expensive... See more

Rated 1 out of 5 stars

0 stars SCAM!!!!! DO NOT BUY FROM HERE EVER. received the worst clothing I have ever purchased, not quality loose strings horribly made. Would not accept my return.

Rated 1 out of 5 stars

Terrrible company terrible costumer service please don’t buy nothing here I did my order on April 8 still without get the item every time that I send email to the costumer service they just reply be p... See more

Rated 1 out of 5 stars

It’s a scam. Clothes and made and shipped from China. Quality is very bad and their customer service is horrible.

Rated 1 out of 5 stars

The worst customer experience, material is nothing like the website and I’m having to go back and forth just to get a refund I have to return.

Rated 1 out of 5 stars

Scam! I didn't ever get my dress. They should be reported. Don't buy from here

Rated 1 out of 5 stars

2 out of the 3 items I received I threw in the garbage because the quality was so cheap and bad. The 3rd item, I never received. DO NOT BUY ANYTHING!!

Rated 1 out of 5 stars

This company is a complete scam. It took almost 2 months for my order to arrive. I contacted them multiple times to cancel because my event would pass before it arrived, and they refused to cancel... See more


1.4

Bad

TrustScore 1.5 out of 5

52 reviews

5-star
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1-star

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Rated 1 out of 5 stars

No star if that was an option

No star if that was an option. The sizes are not true, then they ship the order separately and when you ask to cancel the order it gets ignored with quicktexts that they are working on your order… no refunds at all, return policy is also not true to what they tell you once you email them. I got blocked at some point. On instagram I contacted them again but again only lousy quicktexts that say nothing at all. They take your money and that’s it. They are literally fraudsters and I hope the website and their whole company goes down sooner or later.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Read the reviews, do not purchase

Read the reviews and do not use them!
Bought two dresses. One was terrible fabric, cheap and badly made.
Won’t refund it even though it hasn’t been worn.
The other dress I ordered was apparently out of stock and I had to chase so many times before I was told that and now I can’t get a refund from them.
They are impossible to communicate with, do not waste your money.
I’ve never reviewed online like this before but I am so frustrated.

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I didn't ever get my dress. They should be reported. Don't buy from here

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars
SCAM!!!!! DO NOT BUY FROM HERE EVER. received the worst clothing I have ever purchased, not quality loose strings horribly made. Would not accept my return.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Terrrible company terrible costumer…

Terrrible company terrible costumer service please don’t buy nothing here I did my order on April 8 still without get the item every time that I send email to the costumer service they just reply be patient we are working in your order 😡😡😡😡 working after month and a half I just want my money be refund

May 18, 2025
Unprompted review
Rated 1 out of 5 stars

Took my money

Hello
I bought an item with a express shipping and it has been a week and the product hasn’t even processed/shipped. Contacted customer service, no answer this company took my money. This company is a scam

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional & Frustrating — Do Not Shop Here

I had a horrible experience with Armiea and will never shop here again. I requested a refund for a delayed item before it arrived, but they ignored me for over a month, then shipped it anyway just so they could say I was no longer eligible for a refund. Completely manipulative and dishonest.

Their "customer service" is just copy-paste responses that dodge responsibility. They offered me $5 instead of a proper refund for an item that was clearly their mistake.

Worse still, the quality of the clothes is terrible. The items look nothing like the photos — which I now believe are stolen from other websites. One dress I got was black and white, but after just one cold wash at 30°C (as the label said), it turned black and grey. That’s not just poor quality — it’s unacceptable.

Avoid this store at all costs. It’s not worth your time, money, or sanity.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this website!

I rarely write reviews, but I feel like i should warn others about my experience with ARMIEA. I ordered a pair of pants that looked great on their website, but what I received was a completely different story. One pant leg was way shorter than the other, the zipper was broken, and the stitching was already unraveling. It was clearly a defective garment.

When I reached out to their customer service, hoping for a refund, I was told that I would need to pay out of pocket around $40 to ship the item back to China. This seems extremely unfair, especially considering the product was faulty to begin with. They refused to offer a refund, replacement, or even partial compensation. The replies I received felt automated and impersonal, making the whole process even more frustrating.

The clothing I received looked nothing like the photos online. I strongly suspect that the images they use are either heavily edited or maybe even taken from other designers altogether. What you see is definitely not what you get.

All in all, I would strongly discourage anyone from shopping with ARMIEA. The quality is bad, and the company takes no responsibility for defective products. It is a big scam! Don't waste your money.

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!!

AVOID!!! It’s a scam! First time I got scammed and realise many Indians or whoever have made these Shopify stores using other store products and sell counterfeits or simply scam you. I never received an item and their customer service is not even answering. Ordered item for 70€ and it’s been over a month haven’t received it. Now started to look into it- no posts on IG have comments it’s because their either don’t allow or delete them because it’s not just “bad quality” as some night write here but it’s not what you buy. They keep the money and send you cheep stuff from China that looks similar.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

0 stars from me

0 stars from me
Took over a month to come, when it did come, the material it’s utterly disgusting (worse than Shein). The colours are completely off and the top just doesn’t even look right. I’m currently in the middle of a back and forth conversation about returning the item, although they have responded saying they don’t accept returns if it’s down to ‘individual preference’, which is hilarious because I think most people expect quality when you pay £50 for something. DO NOT BUY THEY ARE A MASSIVE SCAM

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Can you write NO stars?!?!??

Can you write NO stars?!?!??

NEVER ever 👎🏼 buy from this company it’s a sham!
Worst customer service ever, they don’t give you any of your purchase info to process a return and aren’t interested in helping you. Very poor English and have avoided all customer service requirements.

No order confirmation was sent literally no invoice record of purchase whatsoever, so there’s no way to return items when you realise they are of such poor quality! When you contact the company they aren’t willing to help in anyway or send you your information to process.

They are effectively stealing from people under false pretences. BEWARE AND STAY AWAY
NEEDS TO BE SHUT DOWN ASAP!
ITS SO WRONG TO DO THAT TO PPL

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Literally insane how horrible the…

Literally insane how horrible the quality of their clothes are considering it’s over $100. Took over 2 months to get delivered and customer care was no help during that time. Complete scam

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Dont even waste your time!!

Don’t buy from this store. I’ve been blocked from their website and am pretty sure the customer service is an AI bot. I’ve received one piece from my order that was placed months ago. They sent a free set of jewelry that literally has mold on it. Straight to the trash. On their website they say they accept returns, however in their email they told me they only do exchanges. Save yourself the hassle. This store is such a scam. I wish I saw these reviews before placing an order.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful - scam!

They never shipped my order, and as of now, I still haven’t received a refund. I also discovered that the pants I ordered originally belong to another (much more expensive) brand, and this shop stole their images to display on their website. This is a scam!

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

It has been 2 weeks and no dispatch

It has been 2 weeks and no dispatch. Their customer service appears to be offshore and takes days to respond and responses are canned and not helpful. They dance around requests to get a refund. Potentially a scam. Would recommend not to buy from them.

March 4, 2025
Unprompted review

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