I was served by Sara a couple days ago such a sound girl she was very nice , helped me for so long and always had a big smile on her face i’ve never received customer service like this !!! 100% recomm... See more
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Location
Switch locationThe Trafford Centre, M17 8AA Stretford, Trafford Park, GB
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See what reviewers are saying
Fantastic clothing range, fabrics are brilliant and Very comfortable to wear, I paid the £9-99 for the 12 months of next day delivery and I’ve never had a parcel to be late! Keep up the good work Boy’... See more
Company replied
Love love love! My husband and I have both recently bought from Arne and both find the clothes fit well, wash well and are super stylish. The quality is amazing, our new go to clothing store, have pla... See more
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I went into the Trafford Centre store last night, and a boy called Aayan helped me and my fiance thoroughly. He constantly ran in the back to get sizes, and even helped us explaining all the different... See more
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Company details
Written by the company
Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.
Contact info
The Trafford Centre, M17 8AA, Stretford, Trafford Park, United Kingdom
4.6
Excellent
72 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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DANIEL in the shop was unreal help and…
DANIEL in the shop was unreal help and got me sorted what I wanted
June 12, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey Drew,
Thank you for sharing this! We’re really happy to hear Daniel provided great help and got everything sorted for you.
“Omo” at Trafford centre was rude
“Omo” at Trafford centre was rude, frowned the whole time, scowled at me, looked like he hated being there and just made me feel uncomfortable to be honest. I don’t normally leave reviews but it really pissed me off to be honest, smile costs nothing, and it was my first time in the store.
June 14, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey there,
Thanks for taking the time to leave your feedback, and we’re really sorry your first visit to our Trafford Centre store didn’t feel welcoming. That’s not the experience we want for our customers.
If you’re happy to, please reach out to us so we can understand what happened in more detail. Our email is customercare@arneclo.com.
ARNE
I was served by Sara a couple days ago…
I was served by Sara a couple days ago such a sound girl she was very nice , helped me for so long and always had a big smile on her face i’ve never received customer service like this !!! 100% recommend💯
June 11, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey Matt,
Thanks so much for your review!
We’re really pleased to hear Sara was able to help and made such a great impression. We’ll be sure to pass your kind words on to her.
Wrong size sent
I am going on my holiday ordered last minute I know bit the order was wrong!
Now k carnt get the right size.
May 31, 2026
Unprompted review
Reply from ARNE - Trafford Centre
We’re really sorry to hear about this, especially with your holiday coming up, we completely understand how frustrating that must be.
We’d love to help make this right if we can. Please reach out to our support team with your order details, what has been received and the correct size you need, and we’ll do our best to assist you as quickly as possible.
Thank you for bringing this to our attention, and we hope we can turn this around for you.
Worst shoes I ever had the…
Worst shoes I ever had the displeasure of buying, they squeak like I’m wearing clown shoes. Please do yourself a favour a go buy literally anything else.
June 6, 2026
Unprompted review
Reply from ARNE - Trafford Centre
We’re really sorry to hear about your experience, that’s definitely not the standard we aim for. We understand how frustrating it must be to receive a pair that squeaks, and we truly appreciate you bringing this to our attention.
This isn’t something we’d expect from our footwear, and we’d love the opportunity to look into this further for you. Please reach out to our support team with your order details so we can look into this further.
Thank you again for your feedback, it helps us improve.
Love love love
Love love love! My husband and I have both recently bought from Arne and both find the clothes fit well, wash well and are super stylish. The quality is amazing, our new go to clothing store, have placed 5 separate orders in the past 6 weeks!
June 4, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hi there,
Thank you for sharing this! We’re so happy to hear that you love your order. We really do put a lot of care into our designs, so it’s amazing to know that it’s made a positive impression.
Thanks again for the lovely review. Hope to see you back soon!
ARNE
Great design of clothes fit great…
Great design of clothes fit great service and deliver spot on
June 1, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hi there,
Thanks for sharing your experience, we're really glad to hear the designs, fit, and overall service all hit the mark for you.
Hope to hear from you soon!
ARNE
Polite staff
Changing room attendant really polite and helpful, as was the staff helping with sizes and the young lad on the till.
May 30, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey Jordan,
Thanks so much for your lovely feedback! ⭐ Providing friendly and helpful service is something we take great pride in, so it's wonderful to hear our team looked after you so well. We'll make sure your comments are shared with the store team.
Out came the facial expressions
I was kept on getting told that you cannot use your birthday voucher in store. Another staff member said I could” I read out my promo code but the code would not work , I also said politely” if you don’t mind not touching my phone as I have ocd” at that point I could tell that the facial expressions came out When I did manage to purchase it was a very poor thanks and hey. Need to understand disabilities , not everyone’s is physical
May 30, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hello Absi,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience in store left you feeling dissatisfied and that there was confusion around the use of your birthday voucher. Where there are different points of advice given in store, we appreciate how this can be frustrating, and we will ensure this is shared with the relevant team for review.
We also appreciate you raising your concerns regarding how your request was handled. We expect all customers to be treated with respect and understanding in store, and feedback of this nature is taken seriously and used to support ongoing training and improvement.
We have already reached out to you directly so we can review this further with you and work towards a resolution.
Thank you again for your feedback.
ARNE
Fantastic clothing range
Fantastic clothing range, fabrics are brilliant and Very comfortable to wear, I paid the £9-99 for the 12 months of next day delivery and I’ve never had a parcel to be late! Keep up the good work Boy’s you’re smashing it. And make the Trafford Centre permanent please. Also the young lad working there is a great lad, ask him about the chap regarding the sliders 🤣
May 28, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey Pete,
Thank you for such an amazing review! ⭐ We're delighted to hear you're loving the quality, comfort, and our next day delivery service. Your continued support means a lot to us.
We'll be sure to pass your kind words on to the team at Trafford Centre!
Thanks again for taking the time to share your experience.
ARNE
Excellent service and products
Excellent service and products . Thankyou
May 27, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey Cathy,
Thank you for your lovely review.
We’re really pleased to hear you’re happy with both our service and products. We appreciate your support.
she was nice and friendly and quick to…
ruby was nice and friendly and quick to serve
May 26, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hello Kian,
Thank you for taking the time to leave a review.
We’re really pleased to hear Ruby provided such friendly and efficient service, we’ll be sure to pass your kind comments on to her.
As always Arne quality is second to…
As always Arne quality is second to none. Delivery as before was quick. Can’t fault them in any way.
May 21, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hey Graham,
Thank you so much for your lovely review!
We’re delighted to hear that your order arrived quickly, that’s exactly the experience we aim to provide.
We really appreciate your support and hope to see you back with us again soon!
Can’t fault I’ve ordered numerous shoes…
Can’t fault I’ve ordered numerous shoes off them the last pair where a little snug so I took them back to the shop nearest me as I ordered on line I wanted to swap size but they didn’t have the colour so they grift carded me and ordered them in store to come to my home 👌🏻
May 19, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Thank you so much for your continued support, it really means a lot to us!
We’re delighted to hear you’ve been happy with your previous purchases, and it’s great to know our store team could help get everything sorted for you when the sizing wasn’t quite right. It’s always our aim to make the process as smooth as possible, whether shopping online or in-store.
We really appreciate you taking the time to share your experience and hope you love your new pair when they arrive!
Reply from ARNE - Trafford Centre
Hey there,
We’re really sorry to hear you feel this way, as this is not the experience or level of service we aim to provide.
Please could you reply to our Trustpilot information request or reach out directly to our customer care team at customercare@arneclo.com with some further details so we can look into this for you.
ARNE
Great staff and very helpful 👍
May 13, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Thank you so much for the lovely review, we'll make sure to pass on your feedback!
We hope to see you again soon.
Fab experience.
Really good. Very helpful in store and clothes fit great!
May 12, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Thank you for your lovely feedback!
We’re really pleased to hear you had a great in-store experience and that the team were helpful. It’s even better to know the fit was spot on, that’s exactly what we aim for.
We hope to see you again soon!
Evie was very professional and kind was helpful
Evie was very professional and kind was also very helpful and give the most amazing shopping trip
May 6, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hello,
Thank you for sharing your experience. It’s wonderful to hear how well you were looked after.
We’re really glad it left such a positive impression on you, and we appreciate you taking the time to let us know.
ARNE
Hannah was very helpful!
Hannah was very helpful she couldn’t have done enough for me. Going above and beyond getting me multiple sizes until we got the right fit! Great asset to the team!
May 8, 2026
Unprompted review
Reply from ARNE - Trafford Centre
Hello,
Thank you for sharing this! It’s great to hear how well you were looked after. Having someone take the time to help you try different sizes and make sure you end up with the right fit is exactly the kind of service we aim for. We really appreciate you highlighting the experience and the great support you received.
ARNE
Reply from ARNE - Trafford Centre
Hello,
Thank you for your feedback. We’re really glad to hear you’re happy with both the value and the service you received.
Your support means a lot to us, and we’re here whenever you need anything in the future.
ARNE
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