ARNE - Trafford Centre Reviews 

97
TrustScore 4.5 out of 5

4.6

The Trafford Centre, M17 8AA Stretford, Trafford Park, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m now a very regular customer, the clothes look and feel quality. Really impressed with how quickly they dispatch your items, usually arriving next day. No hassle returns, only sent 2 items back bec... See more

Company replied

Rated 5 out of 5 stars

Lovely T - Shirts ....I have tried many brands recently , including M&S ( the Quality is not what it was a few years back ) and "Spare ", these are THE best fitting , comfy , and have a slight... See more

Rated 5 out of 5 stars

i bought a pair of black trainers with white soles from selfridges but did not start wearing them until the weather picked up as the soles are white. after a couple of months of wearing 3 days a we... See more

Company replied

Rated 5 out of 5 stars

The service provided is second none items delivered the following day. I’ve bought two pairs of trainers in the past few weeks. I love them both even the shop staff at the Trafford Centre can’t do en... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store

Written by the company

Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.


Contact info

  • The Trafford Centre, M17 8AA, Stretford, Trafford Park, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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1-star

Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(97)

3,503 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Quality & Fit *

Lovely T - Shirts ....I have tried many brands recently , including M&S ( the Quality is not what it was a few years back ) and "Spare ", these are THE best fitting , comfy , and have a slight sheen to them , Which , intentional or not , I quite like.
We shall see what happens after a few washes , but lets face it , these things don't last forever. ...!
I Would advise going one size* BELOW your normal ,
If you want a "Fitted " Look , I ordered Size L , normally I am L or XL ....Medium is perfect .
I would definately Recommend them ...and Quick Too!
Cheers
200Kid

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

The staff were really nice and helpful

The staff were really nice and helpful

July 28, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for your review! We're so pleased to hear our team was able to help and make your experience a positive one.

We really appreciate your support.

Rated 5 out of 5 stars

I’m now a very regular customer

I’m now a very regular customer, the clothes look and feel quality. Really impressed with how quickly they dispatch your items, usually arriving next day. No hassle returns, only sent 2 items back because of size. Bought everything online but did pop into the Arndale on a recent trip to the North west. Absolutely no complaints.

July 27, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for your fantastic review! We're delighted to hear you've become a regular customer and that you've been impressed with both the quality of our clothing and our delivery service.

It's great to know your orders are reaching you so quickly and that the returns process has been hassle-free when you've needed it.

We really appreciate your continued support and look forward to serving you again soon.

Rated 5 out of 5 stars

The service provided is second none…

The service provided is second none items delivered the following day. I’ve bought two pairs of trainers in the past few weeks. I love them both even the shop staff at the Trafford Centre can’t do enough for you. Very pleased with the overall experience.

July 24, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hello,

Thank you for your fantastic feedback!

We're so pleased to hear that you've had such a positive experience with us. It's great to know that your orders arrived quickly, that you're loving your trainers, and that our in-store team helped make your experience even better.

We really appreciate your kind words and support. Thank you for taking the time to share your experience with us, and we look forward to welcoming you back again soon.

ARNE

Rated 5 out of 5 stars

Nice friendly staff

Nice friendly staff, quick and easy experience, cool vibes

July 25, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hello,

Thank you for your great feedback! We're pleased to hear that you had a quick and easy experience and found our team friendly and welcoming.

We really appreciate your support and hope to welcome you back again soon.

ARNE

Rated 5 out of 5 stars

Ordered from the store about 7pm and it…

Ordered from the store about 7pm and it was delivered by 11am the next morning, very happy with the service in store, the delivery and the delivery, thank you

July 18, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hey Jill,

Thanks so much for your 5 star review! It's great to hear everything went smoothly from your visit to our store through to your speedy delivery. We truly appreciate your feedback.

Rated 4 out of 5 stars

Very helpful when I made an error in my…

Very helpful when I made an error in my order. Better when I got through to an actual person to solve my problem.

July 17, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hello Lynda,

Thank you for taking the time to leave us a review, we really appreciate it.

We're sorry to hear you had an issue but we're glad our team were able to resolve this for you.

Please don't hesitate to reach out should you need any further assistance in the future.

Rated 5 out of 5 stars

Superb customer care

i bought a pair of black trainers with white soles from selfridges but did not start wearing them until the weather picked up as the soles are white.
after a couple of months of wearing 3 days a week in the carpeted office they are already starting to fall apart at the back next to the ankle, the uppers and the soles are still like new which is a pity as they’re a good looking trainer.

Arne customer care habe no resolved this issue for me i a very speedy manner after reviewing the facts i supplied to them.

July 14, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hi there,

Thank you for taking the time to update your review!

We're sorry to hear that you experienced an issue with your trainers, but we're pleased that our Customer Care team was able to review the information provided and reach a speedy resolution for you.

We appreciate your feedback and your patience throughout the process. If there's anything else we can help with, please don't hesitate to get in touch.

ARNE

Rated 5 out of 5 stars

Good quality clothing and very prompt…

Good quality clothing and very prompt with delivery

July 12, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hey Michael,

Thank you for the lovely feedback! Great quality and prompt delivery are exactly what we aim for, so it’s fantastic to hear you had such a positive experience with us!

Rated 1 out of 5 stars

Assistant didn’t look at me

Assistant didn’t look at me, or even smile.
He beckoned me over with his hand.
He said something, I said ‘sorry’, he just carried on speaking into his microphone.

July 12, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hello Sarah,

We’re really sorry to hear about your experience, as this certainly isn’t the level of service we expect our customers to receive.

We’ve requested some further information from you through Trustpilot so that we can look into this properly. If you could please respond to that request, we’d be happy to investigate this further. Alternatively, you’re welcome to contact our Customer Service team via email with the subject line “Trustpilot”, and a member of the team will be happy to assist.

We hope to hear from you soon so we can look into your experience further.

ARNE

Rated 5 out of 5 stars

Best store around

Best clothing around at the moment service inshore and online is amazing

July 10, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for the amazing feedback! We're thrilled to hear that you think so highly of both our clothing and the service you've received.

It's especially great to know that you've had positive experiences both in-store and online. We work hard to make every interaction a great one, so your kind words mean a lot to the team.

We truly appreciate your support and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Brilliant

Brilliant! Good quality clothes. Fast delivery. Can’t fault anything. Will definitely be buying again.

July 5, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

What a brilliant review, thank you! We're delighted to hear that you've been impressed with the quality of the clothing and the speed of the delivery.

"Can't fault anything" is exactly what we strive for, so it's fantastic to know we've hit the mark. We really appreciate your support and are thrilled to hear you'll be shopping with us again.

Rated 5 out of 5 stars

Ibraheem was a brilliant help finding…

Ibraheem was a brilliant help finding me the perfect outfit for the hubby. Thank you very much !

July 8, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for your lovely feedback! We're so pleased to hear that Ibraheem was able to help you find the perfect outfit for your husband.

We'll be sure to pass on your kind words, I'm sure he'll be delighted to know he made your shopping experience such a positive one.

Thank you again for taking the time to leave a review.

Rated 5 out of 5 stars

My 19yr old grandson heard about Arne…

My 19yr old grandson heard about Arne from a friend who was buying from Arne and since then has bought quite a lot of clothes as he said quality and fit are really nice

June 30, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for sharing your experience! It's great to hear that your grandson discovered us through a friend's recommendation and has since become such a fan.

There's no better feedback than knowing customers keep coming back because they love the quality and fit of the clothing. Word-of-mouth recommendations mean so much to us, and we're delighted that his experience has lived up to the recommendation.

We really appreciate your kind review and support.

Rated 5 out of 5 stars

The advisor in the store was…

The advisor in the store was knowledgable and helped me find the product I was looking for, I was also recommended further product which I would like to get. I was offered next day delivery for the item and I’m pleased with the product although the price is higher than expected.

July 1, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for taking the time to leave us a review.

We're delighted to hear that our store advisor was able to help you find exactly what you were looking for. It's also great to know that the additional recommendations were helpful and that you were pleased with your purchase and the next-day delivery service.

We appreciate your feedback regarding pricing and will be sure to pass this on to the relevant team. Thank you again for your support, and we hope to welcome you back soon.

Rated 5 out of 5 stars

Excellent

Visited Trafford Centre Store on Saturday 4th.
Great selection of stock and service by Luca was excellent

July 4, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for your review! We're delighted to hear that you enjoyed your visit to the Trafford Centre store and found a great selection available.

It's especially wonderful to hear that Luca provided excellent service. We'll be sure to pass on your kind feedback, and we're sure he'll be delighted to hear it.

Thank you for taking the time to share your experience, and we look forward to welcoming you back again soon.

Rated 1 out of 5 stars

After asking multiple times is it in…

After asking multiple times is it in the bag the right clothing I get home to find it isn't what am I supposed to do now!!!!

July 4, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Hello Adam,

Thank you for taking the time to leave your review.

We're very sorry to hear about your experience and completely understand how frustrating this must have been.

We've looked into your case and can see that you've since returned to the store, where the incorrect items were refunded. We sincerely apologise for the mistake and the inconvenience this caused. We have been in touch via email with you and can assure you that your feedback has been passed onto the relevant team.

ARNE

Rated 4 out of 5 stars

Everything was as told

July 3, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for taking the time to leave us a review. We're pleased to hear that everything was exactly as described and that your experience met your expectations.

We hope that next time we can provide a truly 5-star experience from start to finish.

Thank you for your support, and we look forward to welcoming you back to ARNE soon.

Rated 5 out of 5 stars

Fabulous quality and value

July 1, 2026
Unprompted review
ARNE - Trafford Centre logo

Reply from ARNE - Trafford Centre

Thank you for your wonderful review.

We're delighted to hear that you're happy with the quality of our products and feel they offer great value. That's exactly what we strive for with every collection we create.

We hope you continue to enjoy your purchases, and we look forward to welcoming you back again soon.

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