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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly essential oils and cosmetic bases, noting their effectiveness and natural feel. Many consumers appreciate the excellent service, highlighting the helpfulness and knowledge of the team, as well as the prompt and efficient delivery of orders. People frequently mention the ease of ordering and the overall satisfaction with their purchases. However, some customers also noted issues with packaging, describing instances of damaged boxes and unsealed bottles, or products not matching their online descriptions. A few reviewers experienced challenges with delivery times and communication, finding it difficult to get updates on their orders or reach customer support.

What people talk about most

Product

Reviewers highlight positive aspects of product quality. Customers consistently praise the high quality of... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of products,... See more

Service

People report positive experiences with service. Many customers praise the fast, efficient, and speedy... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with their purchases. Reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

They have the best quality essential oils and cosmetic bases I’ve ever tried. They also advise recipes and branding for your own practice if required. I’ll definitely keep buying from them. I tru... See more

Rated 5 out of 5 stars

I adore Aromantic Ltd. I just bought their persian rose otto & I'm in love. It smells divine! It's beyond beautiful, pure poetry. I will be forever purchasing 🩷 I use this beauty in my natural perfum... See more

Rated 5 out of 5 stars

I've been using Aromantic since the beginning. I did the residential course, many years ago and love Aromantic's products, rarely using any other supplier. I recently had a couple of questions and w... See more

Company replied

Rated 5 out of 5 stars

Excellent seller - I bought some water based dyes to create a green tinted moisturiser (hemp oil just wasn’t cutting it colour wise). They worked really well. I’ve bought a few other bits since then a... See more

Company replied

Rated 1 out of 5 stars

The box was damaged in transit with a gapping big hole a hand could get through this could have easily been tampered with - packaging was poor! The 500ml bottle came in a light clear bottle not the d... See more

Company replied

Rated 1 out of 5 stars

I placed an order and the next day I was sent a standard email expressing how much my custom means, asking for feedback on how they can improve. I provided feedback and requested a respo... See more

Company replied

Rated 5 out of 5 stars

I have purchased my essential oils many times from Aromantic, and have found them to be of high quality. They use both common and botanical names, encouraging authenticity. They have a very broad rang... See more

Rated 5 out of 5 stars

I have known about Aromantic since 1999 and I have bought regulary ever since from this wonderful company. I trained with Kolbjorn Borseth in making skincare/ haircare etc and will always be grateful... See more

Rated 5 out of 5 stars

I am a beginner and bought a starter kit which had most essential equipments and ingredients I needed to make a skin care product. I was very impressed with my produce and have made more as gifts to m... See more

Rated 5 out of 5 stars

I’ve been buying my oils and skincare products from Aromantic for some years now and find them the best supplier on the market. Their products are of high quality, they have a fantastic recipe site an... See more

Rated 5 out of 5 stars

I've been using Aromantic products for many years, which are always of a good and pure quality. Aromantic are reliable and trustworthy, which in the skincare industry is so important. If on the rare o... See more

Company replied

Rated 5 out of 5 stars

A really lovely, high-quality product that feels and smells beautifully natural. It works extremely well for my family’s sensitive skin. I highly recommend this company.

Rated 5 out of 5 stars

Great shop to buy all products what I need for my small business. I live in New York and every time I buy something I got unbelievably fast-3-5 days!!! Well packed and always high quality botanicals!!... See more

Rated 5 out of 5 stars

I wanted a few products not always available on the average run of the mill sites to make some of the more specialised cosmeceutical products. Great range of products. Good service and delivery. Will... See more

Rated 5 out of 5 stars

Amazing service. I received a beautifully packaged kit for my Formula Botanica masterclass. It contained everything I needed to make gorgeous eye cream. Thank you for excellent products and service.... See more

Rated 5 out of 5 stars

This is definitely the best company I have bought oils etc., from. They are really lovely friendly helpful people and they sell lovely products too. I would definitely recommend them without hesit... See more

Rated 5 out of 5 stars

I am a professional Massage Therapist and love Aromantic Essential & Base oils! I simply now wont buy from anywhere else.. quality every time

Rated 5 out of 5 stars

Fantastic results with the best products. Good delivery times too. I have been using Aromantic products for many years now and thoroughly recommend them

Rated 5 out of 5 stars

Love the Almond Oil from Aromantic. I add lavender essential oil to it and rub it on after a show. Smells great, feels great and sorts out my dry skin. Very happy with Aromantic and will try other... See more

Rated 5 out of 5 stars

Brilliant products, and exceptional service. Truly, they go above and beyond offering a level of service - including product advice - that is extraordinarily good. I have the impression that Aromanti... See more

Rated 1 out of 5 stars

My experience as been awful. I spoke with 'Briony' --Horrid customer service. My packaging arrived torn, with a hole big enough for the product to be pulled out of, no sealing nothing. I expressed my... See more

Company replied

Rated 2 out of 5 stars

My first order of fine powder was perfect, it was like powder so so fine. 2 years later a new order exactly the same product but you can feel the grain in it so for what I need it for, it is no good.... See more

Company replied

Rated 3 out of 5 stars

Given the uncertainty around delivery and the difficulty in reaching support, I will need to explore alternative suppliers who can provide more reliable shipping and clearer commun... See more

Company replied

Rated 5 out of 5 stars

Happy with products, lovely packaging, everything required for my project included in the kit..thank you..ill buy more form aromatic

Rated 5 out of 5 stars

I have used these their products before and they are very good. I purchased some body oils direct from this company and they arrived within about 2 - 3 days. Well pleased

Rated 5 out of 5 stars

I have been ordering from Aromantic for about 30 years now. I trust the quality and purity of their products and I am pleased with the service. They are also reasonaby priced and have such a good rang... See more

Company replied

Rated 5 out of 5 stars

The product allowed for a perfect blend with our Essential Oils and Aqua. A quality product. A fast delivery at a great price. No worries here.

Rated 5 out of 5 stars

I have used their jojoba oil in my carrier oil synergies for Therapeutic Deep Tissue Massage and Therapeutic Reflexology and my clients love the smooth silky feel. Serena Crawford

Company replied

Rated 5 out of 5 stars

A beautiful and unusual oil at a good price. I put it on my face, and swallow a few drops of it every day, too ( pomegranate seed oil).

Company replied

Rated 5 out of 5 stars

Excellent products and quick delivery. Will definitely buy more items from them

Rated 5 out of 5 stars

The service was very good, easy to order and the product is high quality. Would recommend this company

Rated 5 out of 5 stars

Always the best. Beautiful ingredients and so helpful. The quality of their products is unsurpassed.

Rated 5 out of 5 stars

I love the products, the honesty and the delivery is always prompt. Thank you for your great service

Rated 5 out of 5 stars

Excellent quality ingredients and speedy service. Aromantic is my first stop when I’m looking for cosmetic ingredients.

Rated 5 out of 5 stars

feels so good on my face, haven't noticed big changes as only used it twice, but seems so good

Company replied

Rated 5 out of 5 stars

Very helpfull team and super fast delivery! Great products to work with.

Rated 5 out of 5 stars

Easy to use website, quick delivery, good quality oils

Company replied

Rated 5 out of 5 stars

Fantastic service, delivery and always happy to help. Great products. 🌟👍🏼

Rated 5 out of 5 stars

Great company. Great selection of excellent quality products. I would happily recommend this company to anyone interested in purchasing cosmetic products/ingredients.

Rated 5 out of 5 stars

I was very happy with my product and their choice of items looks good.

Rated 5 out of 5 stars

Excellent service with prompt delivery will recommend

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Browse through our range of natural skin care products and cosmetics at Aromantic. We provide organic and natural ingredients, recipes and courses for make-your-own skin, hair and beauty care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Body oils

I have used these their products before and they are very good. I purchased some body oils direct from this company and they arrived within about 2 - 3 days. Well pleased

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Great selection of excellent quality products. I would happily recommend this company to anyone interested in purchasing cosmetic products/ingredients.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Aromantic Ltd

I adore Aromantic Ltd. I just bought their persian rose otto & I'm in love. It smells divine! It's beyond beautiful, pure poetry. I will be forever purchasing 🩷 I use this beauty in my natural perfume & skin care. It's healthy and smells heavenly. I could never get back to synthetic perfumes and their chemical scent. Thank you so much for your beautiful products & a wonderful customer service 🌹

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

I have known about Aromantic since 1999…

I have known about Aromantic since 1999 and I have bought regulary ever since from this wonderful company. I trained with Kolbjorn Borseth in making skincare/ haircare etc and will always be grateful for the training that allowed me to start my own business that lasted 27 years! I still buy from Aromantic and find their service, quality of products, honesty and helpfulness, plus their knowledge a real blessing. Sometimes you make a mistake, think you have an item, find that you dont and ask if they can possibly send in a hurry to you and they always go above and beyond to help you. Rare nowadays but this company is one of the best. Highly recommend!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop to buy all products what I…

Great shop to buy all products what I need for my small business. I live in New York and every time I buy something I got unbelievably fast-3-5 days!!! Well packed and always high quality botanicals!!! Thank you Aromantic!!! Highly recommend it❤️

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of products

I wanted a few products not always available on the average run of the mill sites to make some of the more specialised cosmeceutical products. Great range of products. Good service and delivery. Will be shopping there again.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with products

Happy with products, lovely packaging, everything required for my project included in the kit..thank you..ill buy more form aromatic

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I received a beautifully packaged kit for my Formula Botanica masterclass. It contained everything I needed to make gorgeous eye cream.
Thank you for excellent products and service.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant products and service

Brilliant products, and exceptional service. Truly, they go above and beyond offering a level of service - including product advice - that is extraordinarily good. I have the impression that Aromantic really care and am delighted to have discover this company.

April 22, 2025
Unprompted review

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