Aroment Reviews 1,151

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their authentic, long-lasting, and high-quality fragrances, noting a wide variety to suit all preferences. The service is frequently highlighted as excellent, with many appreciating the ease of ordering online and the prompt dispatch of their items. Reviewers also commend the quick and efficient delivery, with products arriving well-packaged and often in recyclable materials. However, some people mentioned a problem with delivery that was promptly investigated and resolved by the company, demonstrating effective communication. A few other people also felt that their favorite fragrance was being discontinued, which caused some sadness.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality and... See more

Quality

Consumers find quality to be positive, with many reviewers giving full marks for the product's quality and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Reviewers consistently mention positive feedback about the service, often describing it as excellent and... See more

Order

Customers had positive experiences with order, consistently praising the ease of ordering through the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only place I buy my home fragrances from. All the products last for such a long time, with the vast choice of fragrances, there’s something for everyone. The fragrances are so authentic and fresh... See more

Rated 5 out of 5 stars

First came across this fab company at Chatsworth Christmas Fair in 2021 and absolutely loved their products. I bought the sandalwood, tobacco and honey reed diffuser which has kept it's fragrance al... See more

Rated 5 out of 5 stars

We first met Aroment at a Christmas Fair a couple of years ago and have been using their products since then. Their website was easy to use and a replacement order was placed, confirmed and dispatched... See more

Rated 5 out of 5 stars

Love the Aroment products ! I have made previous purchases , the customer service is exceptional , I had a query and it was sorted out within the hour Aaron was fantastic have recommended these produc... See more


Company details

  1. Store

Information provided by various external sources

Love fragrance? Discover our highly fragranced collection of reed diffusers and natural bath salts. Our products are all proudly made by hand in Derbyshire using the very best ingredients, all whilst being eco-friendly.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 4 out of 5 stars

Diffuser

The diffuser has amazing smell, have purchased it around 5 tines. However it is a little pricey and feel that maybe returning customers could be offered a discount, similar to new customers.

March 10, 2024
Rated 5 out of 5 stars

Amazing ❤️

I went to denby Xmas market last year and was drawn towards the amazing smell just bought a diffuser oil to try. Well best one so far and I've tried loads!!! So I bought a diffuser, oil and melt tin again!! I believe my daughter has bought me another diffuser for mother's day 🤞just amazing products

February 23, 2024
Rated 3 out of 5 stars

Though the product is great

Though the product is great, delivery wasn't. The delivery was left in the 're-cycling bin - what if I was on holiday and the bin emptied - I would have never got my package.

February 9, 2024
Aroment logo

Reply from Aroment

Hi Michaela

Thanks for your review. I’m really pleased that you’re happy with the product. However I am sad to have got a bad score because of Royal Mail. I agree it’s not good enough from Royal Mail, but sadly it’s totally out of my control. There are good and bad in every delivery company. It maybe worth making a complaint to your local delivery office to ensure the same doesn’t happen again with other deliveries.
Have a great week.

Thanks
Aaron

Rated 5 out of 5 stars

Amazing scents!

I received my order for the oil diffuser and neat oils. The scents are great! And I got a free gift as well which was a really nice surprise! Thanks Aroment! Highly recommend!

January 31, 2024
Rated 5 out of 5 stars

As always the products are excellent…

As always the products are excellent and outlast the timeframe given. The scents are wonderful not overpowering but fragrance the room. Absolutely worth the money, so much better than the cheaper reed diffusers on the market and given how long they last (6 month ones still going after 1 year!) are definitely value for money, I will never buy elsewhere.

February 2, 2024
Rated 5 out of 5 stars

Gorgeous

I don’t like scented candles or diffusers, but this is such a gorgeous smell and it is my second one! Lasts as promised. Really promptly delivered, and when I made an enquiry, I got an immediate response. I will continue buying and also as a gift.

January 29, 2024
Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, quick and free delivery.
Most importantly, high quality products with delightful fragrances that truly last!
I will definitely be ordering again!

January 29, 2024
Rated 5 out of 5 stars

Oh my gosh! Fabulous!

I bought the Sandalwood, Honey & Tobacco reed diffuser and room spray from the Aroment guys at the Chatsworth Christmas Fair in November but have only just put it out into the house. Oh my gosh! It's fabulous! I will definitely be buying for all my friend's birthdays this year and spreading the word.

February 10, 2024
Unprompted review

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