Technician arrived early. The installation went quickly. The technician was very proper and polite. He explained everything very well. This is the second lift we are installing. We highly recommend t... See more
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On time. Excellent sales rep. Competent installer. Job was neat and clean when finished. Explanation of a complicated piece of equipment was thorough. All questions were answered. One small nega... See more
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From the sales rep Nelson to the office staff and the installers Ezra and Thomas, everyone answered all of our questions, did not pressure us to make a quick decision and followed through if somethin... See more
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The installation was done by a very instructive and proficient young man who took time to make sure we understood operations. He took time to make sure the connection to power was not noticeable. The... See more
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Company details
About Arrow Lift - Columbus
Written by the company
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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Contact info
262 East Campus View Blvd, 43235, Columbus, Ohio, United States
- 614-334-6900
4.8
Excellent
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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This chair lift is the greatest --…
This chair lift is the greatest -- especially on a narrow carpeted stairway. I am in 7th heaven hauling things up and down -- I can make much more use of the whole house. The installer (Ezra?) was extremely kind and efficient! I love, love, love it!!!
June 26, 2024
Reply from Arrow Lift - Columbus
Hi G.C.,
Thank you for your enthusiastic feedback! We’re thrilled to hear that your chair lift is making such a positive difference in your daily life, especially on a narrow, carpeted stairway. It's wonderful to know you're enjoying the convenience it brings. We'll be sure to pass along your kind words to Ezra.
Best,
The Arrow Lift Team
Needed lifts for the wife
Needed lifts for the wife. Did some research and chose Arrow. Matt the Sales Rep was very friendly and knew what he was talking about. Ezra came out to install and you cannot ask for a finer young man to have represent your company. His work,attitude,andattention to detail were outstanding. When I called into th center I spoke with Mike,very friendly and helpful. The entire staff at Allied have been outstanding and I would recommend them to anyone. I believe we got a good deal and great service
June 5, 2024
Reply from Arrow Lift - Columbus
Hi Steve,
Thank you for sharing your experience. We're thrilled to hear that Matt, Ezra, and Mike made a positive impression and provided excellent service. It's wonderful to know that you are satisfied with your choice and our team's dedication. If you have any further questions or need assistance, please don't hesitate to reach out.
Best,
The Arrow Lift Team
Our installer was absolutely…
Our installer was absolutely fantabulous ! The whole process was very smooth everyone was kind and easy to work with Thank you so much!!
May 21, 2024
Reply from Arrow Lift - Columbus
Hi Alisha,
Thank you for your wonderful feedback! We’re thrilled to hear that the installation process was smooth and that our team exceeded your expectations. We'll be sure to let the installer know how much you appreciated their efforts.
Best regards,
The Arrow Lift Team
We had a stairlift installed for my…
We had a stairlift installed for my Mom. The sales people were great and the installer Rodney did a great job.
May 29, 2024
Reply from Arrow Lift - Columbus
Hi Gary,
Thank you for sharing your experience! We're pleased to hear that our sales team and Rodney provided excellent service for your mom's stairlift installation. We're glad everything went smoothly.
Best,
The Arrow Lift Team
Clean, conscientious, complete.
Rodney arrived on time, worked quietly and quickly. Cleaned up thoroughly! Provided detailed user instructions. Very understandable service contract explanation without pressure. Very professional interaction.
May 9, 2024
Reply from Arrow Lift - Columbus
Hi Donald,
Thank you for your feedback! We're glad to hear that Rodney provided punctual, efficient, and thorough service, along with clear instructions and a professional interaction. Your satisfaction is our priority.
Best,
The Arrow Lift Team
My dad thought they got done faster than he expected.
I was not there, but my dad said the two guys who did the installation were very efficient and got things done faster than he thought they would.
May 3, 2024
Reply from Arrow Lift - Columbus
Hi David,
Thank you for sharing your dad's experience with us! We're glad to hear that our installation team was efficient and exceeded his expectations. If you or your dad ever need any further assistance, please feel free to reach out.
Best regards,
The Arrow Lift Team
Reply from Arrow Lift - Columbus
Hi Larry,
Thanks for your thoughtful comment! It's wonderful to hear that you had a good installation experience and that your lift is working well.
If you need any assistance in the future, don't hesitate to get in touch.
Warmly,
The Arrow Lift Team
Great customer service and responsive…
Great customer service and responsive service,
February 6, 2024
Reply from Arrow Lift - Columbus
Hi James,
We appreciate your kind words! It's great to know that our service met your expectations.
If you ever need anything else, please feel free to reach out.
Best,
The Arrow Lift Team
The Techicans know what they are doing
The Techicans know what they are doing. I went with Arrow because of your service.
December 22, 2023
Reply from Arrow Lift - Columbus
Hi Dick,
Thank you for your kind words. We're so pleased to hear about the positive experience you've had with our technicians!
Best,
The Arrow Lift Team
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