Had an appointment on May 25 for an AC tuneup. 2:00 - 6:00 timeframe. Lady called at 5:55 to say they “were slammed with emergency calls and would not be able to keep my appointment.” I asked when I c... See more
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ARS tech Sam was on time, thorough and professional. He addresses the issue and provided a detailed explanation. Would highly recommend ARS again!
We were provided with all information necessary to make the correct purchase. The service was performed when promised. We couldn’t be happier.
Hannah was very knowledgeable about the issues I’m experiencing with my lawn and gave me some excellent tips for maintenance that I’m excited to put into practice - thrashing, aerating, moisture contr... See more
Company details
Written by the company
ARS / Rescue Rooter offers trusted HVAC and plumbing services to keep your home comfortable year-round. Whether you need AC repair, furnace installation, or emergency plumbing, our skilled technicians are ready to help 7 days a week, proudly serving in Austin TX homes and businesses with reliable expertise and transparent communication. As part of a nationwide network, we bring decades of experience, top-tier training, and a commitment to your comfort. Contact us today and see why customers trust ARS / Rescue Rooter for professional, courteous service done right the first time.
Contact info
8619 Wall St, Ste 600, 78754, Austin, TX, United States
- 512-354-8204
4.1
Great
9 reviews
No history of asking for reviews
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Cancelled twice. Wasted 7 Hours of My Time
Had an appointment on May 25 for an AC tuneup. 2:00 - 6:00 timeframe. Lady called at 5:55 to say they “were slammed with emergency calls and would not be able to keep my appointment.” I asked when I could reschedule. She said first opening was for today, 17 June (over two weeks?). So I said ok. Same appointment window 2:00 - 6:00. Received texts all day. “You’re on our schedule! See you today!” Ok! 5:10 pm: same lady. Same call. Sorry. Not gonna make it. Can we reschedule? NOPE. WASTED 7 HOURS OF MY TIME. And another hour posting this review EVERYWHERE!!!
June 17, 2026
Unprompted review
ARS tech Sam was on time
ARS tech Sam was on time, thorough and professional. He addresses the issue and provided a detailed explanation. Would highly recommend ARS again!
June 11, 2026
My daughter was at our new house to let…
My daughter was at our new house to let ARS work. She said it went very smoothly.
June 3, 2026
Hannah was very knowledgeable about the…
Hannah was very knowledgeable about the issues I’m experiencing with my lawn and gave me some excellent tips for maintenance that I’m excited to put into practice - thrashing, aerating, moisture control and others.
June 10, 2026
We were provided with all information…
We were provided with all information necessary to make the correct purchase. The service was performed when promised. We couldn’t be happier.
June 3, 2026
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