Purchased a swamp cooler at Lowe's with the website recommending ARS Colorado to install. After coming to my home ARS Colorado declined to install this swamp cooler as to work intensive. Older homes d... See more
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Tech was fantastic. Explained everything very clearly so I understood what was wrong with the system.
Company replied
The tech was pleasant and professional. He did a good job and explained the issues in plain English. Thanks
Company replied
quality friendly service
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Company details
Written by the company
ARS / Rescue Rooter offers trusted HVAC and plumbing services to keep your home comfortable year-round. Whether you need AC repair, furnace installation, or emergency plumbing, our skilled technicians are ready to help 7 days a week, proudly serving Aurora, Colorado homes and businesses with reliable expertise and transparent communication. As part of a nationwide network, we bring decades of experience, top-tier training, and a commitment to your comfort. Contact us today and see why customers trust ARS / Rescue Rooter for professional, courteous service done right the first time.
Contact info
15750 E Centretech Cir, 80011, Aurora, CO, United States
- 303-993-1650
3.6
Average
6 reviews
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quality friendly service
July 29, 2026
Reply from ARS/Rescue Rooter - Colorado
We appreciate your business! Thank you for your review.
Purchased a swamp cooler at Lowe's with…
Purchased a swamp cooler at Lowe's with the website recommending ARS Colorado to install. After coming to my home ARS Colorado declined to install this swamp cooler as to work intensive. Older homes do come with challenges however to refuse to even try or find an alternative is terrible customer service.
July 22, 2026
Unprompted review
Reply from ARS/Rescue Rooter - Colorado
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: wecare@ars.com.
Tech was fantastic
Tech was fantastic. Explained everything very clearly so I understood what was wrong with the system.
June 18, 2026
Reply from ARS/Rescue Rooter - Colorado
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Reply from ARS/Rescue Rooter - Colorado
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Good job well done.
The tech was pleasant and professional. He did a good job and explained the issues in plain English. Thanks
June 12, 2026
Reply from ARS/Rescue Rooter - Colorado
Thank you for sharing your experience! We're glad our team exceeded your expectations.
These guys are crooks
These guys are crooks, Beware. I had them come out for a simple AC check up, my system was working fine I checked it before they came, nothing leaking ect. Sal was not keen to do a good cleaning since I had a 29.00 coupon. Practically had to beg him to at least take the cover off so I could use a leaf blower to clean out the unit. When he did I went in my garage to get the leaf blower, when I returned he was messing with the lock out values and letting out refrigerant. I asked what was going on and he said lucky he was there because I had a value problem and it needed to be replaced.
Then he told me I need to spend a minimum of 400.00 to add refrigerant after he let it out!!! Then suddenly my fan needed to be replaced for another 1,200.00. I told him to wrap up the service and go. I was billed 228.00 for a 29.00 piss poor cleaning and two 15.00 locking caps.
I have called ARS 3 times asking to speak with owner or service manager for over a week and NO return call, I was very specific in what I wanted to talk about.
I had another company come out to do a real cleaning / inspection and guess what? There is Nothing wrong with my fan. I paid 225.00 for a thorough cleaning / inspection and to refill the refrigerant.
DO NOT USE ARS !!! THEY WILL ROB YOU!!!!
I will take a lie detector and swear to this story in court, it is 100% accurate.
April 19, 2026
Unprompted review
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