I ordered 2 pairs of sneakers, which were delivered after 22 days with Hermes in 2 packages so that the duty-free limit from Asia of 150 euros was not exceeded. These are plagiarisms. Lighter in weigh... See more
Company replied
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See what reviewers are saying
I placed an Order (Order #2947AR) last week. I needed to cancel it when my wife already bought the same shoes in the store. The cancelation was accepted. But i could see that my card has 5 a... See more
I was skeptical at first but the quality of the shoes proved me wrong. They're absolute masterpieces and if there's something wrong, the customer service is amazingly responsive and cooperative. After... See more
ordered Jordan 4 retro shimmer, it's incredible, good quality and fast delivery. I highly recommend it, also thanks for the answers to the support team, everything was at the highest level ❤️❤️❤️🔥🔥... See more
Company details
Written by the company
Culture, Aesthetics and Dedication: these values play an important role in our daily work, and are also the central motif of the designs of our collections. Ar Store Club is one of the online stores for sneakers like Air Force 1 or Air Jordan and luxury shoes of the best quality. We work with high quality shoes. Since our foundation in 2023, we still working on new ideas and have been upgrading last releases. Sneakers for men and women with style and passion.
Contact info
120 W Pearl Ave, 83001, Jackson, United States
- info@arstoreclub.com
- arstoreclub.com
4.2
Great
200 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super recomendable !!
Super recomendable !!! las zapatillas estan guapisimas , yo no entindo si son cat b pero yo no aprecio ninguna imperfeccion. A parte tenia una duda y me atendieron super bien , repetire seguroo
February 24, 2025
Unprompted review
They send me a pair of fake nike shoes…
They send me a pair of fake nike shoes and they didn't send me a return label, so I have to pay more than 20€ to have my money back.
I will not buy anything else from this website and I absolutely don't recommend it.
January 3, 2025
Reply from Arstoreclub
Hello Micol,
I am very sorry to hear of your disappointment.
Our authenticity and quality controls are passed and we reserve the right to limit ourselves to the return policy only if no data has been provided to us.
If, on the other hand, you give us a detailed explanation, we receive the shoe, we do a thorough review and if we have made a mistake we assume the error and the fault, and assume the costs.
The pair you have sent us were in good condition. And no review were detailed by you.
We hope this is clearer and and clarify more details for you. If this were not the case, the payment method you used would have forced us to refund without return. However, as a legitimate place, it allows us the benefit of the doubt, and therefore, forces you to return the product to be reimbursed.
Have a nice day!
Incredible client service
Incredible client service. The products, very high quality.
November 18, 2024
Exceptional Service and Support!
I had an amazing experience with this shop during what turned into quite an adventure to receive my parcel. Due to delays caused by the Norwegian postal system, it took over a week for the package to finally reach me after arriving in the country. Throughout this stressful period, the shop went above and beyond—they communicated with me constantly, offered updates, and reassured me every step of the way.
They even offered a full refund in case the package was lost, which shows their integrity and care for customers.
The product is now in my hands, and I couldn’t be happier—it’s absolutely fantastic! Authentic, original, and in excellent condition, exactly as described. I highly recommend this shop for their exceptional customer support, professionalism, and high-quality products. They truly deserve 5 stars!
Thank you again for everything!
December 17, 2024
Unprompted review
I was sceptical at first,but this is a…
I was sceptical at first,but this is a legit website that has great customer support and legit stuff,ordered many times to Wien,no problems,reccomend this website 100%
December 12, 2024
Unprompted review
Order No. 2729
It was a lengthy delivery, taking up to a month to deliver due to issues with the address. That said their support team was beyond patient and understanding and have a very quick response time to any questions asked.
The package arrived in perfect condition.
November 12, 2024
Good comunication...but the delivery…
Good comunication...but the delivery was from another age...!!!
November 19, 2024
Item was exactly as describe very happy…
Item was exactly as describe very happy with my purchase and quick shipping considering it came from Europe to the US
November 15, 2024
amazing customer experience
November 12, 2024
Order cancellation
I placed an Order (Order #2947AR) last week.
I needed to cancel it when my wife already bought the same shoes in the store.
The cancelation was accepted.
But i could see that my card has 5 additional, blocked transaction, with the same amount from ARstore It seems like my card provider are blocking the refund.
The customer service are very responsive and we are working on a solution.
November 25, 2024
Unprompted review
Authentic Gucci Gazelles?
The Adidas Gucci Gazelles I bought do not look like the pictures online. I ordered the pink and the yellow pairs, and the colors do not match the stock photos. They also did not come with the Gucci dust bag. This has me wondering if they are reps.
October 23, 2024
After some issues with the first…
After some issues with the first package, the customer service was really helpful, nice and responsive. Therefore everything worked out. The products quality is great and it fits perfectly. I am really satisfied !
October 14, 2024
Shoes ordered 17 days ago.
Shoes ordered 17 days ago.
Till the moment no produt and no answers...
Please check order, placed 20oct 11:05h
ru2dtG7scFtDeXVxnNyp3epzg
Name of credit card carlos martins
I have all prints but it seems i cant attach it.
I'm totally available to review the rate as soon as I receive the item
Mastercard 9354
Amount 89.91€
10nov
Produt has arrived at 8nov, same day i wrote this review. 17 days after being ordered.
We decide to send back the produt for reasons my wife explained to supplier.
Score revised 22nov from 1 to 5 stars.
Some delay in delivery, but very good in produt return and refund process
October 21, 2024
Unprompted review
Reply from Arstoreclub
This order, at the name of Ana Paula. Was delivered to Purificação Duarte by CTT. We send to Ana Paula updates by mail, tracking, little delay info by Dana Storm at Spain and much more. I think she should have it a spam folder because of the address of mail sapo.pt don’t recognize our email server and send it directly to SPAM.
10/10
I can recommend the store 100%. My shoes arrived within 1 week and the customer service is super reliable and helpful! I will definitely shop there again! 🤩🤩
October 16, 2024
Unprompted review
Five stars!
Five stars!
Produto 100% original! fast shipping! The support were amazing whe I talked to him.
September 12, 2024
Great shoes
Great shoes, best offer ever! Shipping took a little longer (Germany), but absolutely okay. I will definitely order a few more shoes here!
June 18, 2024
ordered Jordan 4 retro shimmer
ordered Jordan 4 retro shimmer, it's incredible, good quality and fast delivery. I highly recommend it, also thanks for the answers to the support team, everything was at the highest level ❤️❤️❤️🔥🔥I will definitely only buy there 👟
September 11, 2024
Unprompted review
Incredible customer support
They responded super quickly to emails, incredible customer support
June 20, 2024
Quality is really nice
Really good quality and short delivery time, but communication can better: there is no way follow your delivery schedule.
May 19, 2024
Reply from Arstoreclub
Hi Andrea, thanks for you review.
Regarding what you say. And in case it helps any client. I think the error is due to hotmail. Customers who make purchases from us with Hotmail normally receive SPAM emails. This is why you may not have located our order status and update emails.
In any case, thanks for the comment. We will continue working to improve
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