Absolutely Delighted....not only does my glass art look superb and a focal point of my kitchen but the back up support has been amazing. The team at artdesigna assisted me with a particular delivery s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The picture arrived in perfect condition & was everything I expected it to be. I was surprised that this item shipped from overseas. I may have missed it, but it would be nice to know this upfront.... See more
Absolutely love the artwork we bought for our kitchen. It looks awesome, great quality and as described. In the order confirmation email it mentions it could take up to 2 weeks for delivery, ours arri... See more
I don’t write reviews often but just need to give these guys 5 stars. I’ve been purchasing from this company for the last 2 years from their clocks, metal art, glass art, and more recently their custo... See more
Company replied
Company details
Written by the company
ArtDesigna was formed by a group of artists committed to replacing outdated art concepts with something sleeker, cleaner, and able to survive longer. Today, our ultra-clear glass prints turn ordinary art into high-quality statement pieces that are easy to clean and will survive in your home for longer.
Contact info
Favoritenstraße, 184/2/24, 1100, Vienna, Austria
- +436601581665
- support@artdesigna.com
- artdesigna.com
4.4
Excellent
436 reviews
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Choice of glass art amazing.
Choice of glass art amazing.
I wanted 5 pieces, but only ordered X1 to check quality and process.
Speed delivery, well packed and art work beautiful. Will now order my further X4 without hesitation.
January 9, 2025
Unprompted review
Reply from artdesigna.com
Hi Lorna,
Thank you so much for your 5-star review!
We always aim for a great experience for our customers.
We are excited to work on more artwork for you.
Amazing Customer Service
I bought a piece of painted glass artwork. On arrival it had a slight imperfection. I could have accepted but having paid almost €150, why should it be acceptable? I contacted customer service who responded promptly requesting some specific photos, which I supplied. A couple of options were put to me and the whole matter was resolved within hours. One of the most prompt customer service responses and resolutions I’ve experienced and the art looks amazing on my wall. Would buy again without hesitation.
Regards
Peadar
December 12, 2024
Unprompted review
Reply from artdesigna.com
Dear Peadar,
We are so glad to hear you are satisfied with our services.
We are always here to help you with your purchases at every step of the process.
Thank you for your feedback.
We are excited to work on more artwork for you.
Fantastic product
Responsive to my requests
Product came in exactly as advertised
Easy to recommend !!
December 23, 2024
Unprompted review
Reply from artdesigna.com
Dear Michael,
Thank you for choosing our products!
We are looking forward to creating more artwork for you.
Late delivery and shameful experience
Late delivery, poor customer service, shambolic experience. Do not use this company ever.
December 23, 2024
Unprompted review
Reply from artdesigna.com
Dear M Wallace,
We apologize for this experience.
We always aim to improve our services according to our customers' feedback.
Unfortunately, we do not have control over the shipping operations and we also apologize on behalf of our shipping company partners.
You can always contact us at support@artdesigna.com and we will make sure to help you with solutions.
Thank you.
I've had 3 pictures now the first two…
I've had 3 pictures now the first two were great but the last one I was disappointed looked nothink like the picture looked like! Looked like it had Been printed off a thousand times and was the last coming off the print looked Like a painting off an amateur artist not a photo blurry aswell disappointed to say the least
December 13, 2024
Unprompted review
Reply from artdesigna.com
Dear Anthony,
Firstly, thank you for choosing our products.
We want to apologize for this experience.
You can always contact our support team at support@artdesigna.com for any issues you are having with your orders.
Our customers' satisfaction is our top priority and we will help you in the best way we can!
We hope to hear from you.
Excellent work
As an artist it is vital for me to have a dependable company to print and drop ship. Superb service, prompt delivery and excellent quality. Great job!
December 2, 2024
Unprompted review
Reply from artdesigna.com
Hi REMMR!
We thank you for your trust in our products and services.
We would love to create more artwork for you!
Product exceeded my expectations
Product exceeded my expectations. Colors are vibrant and pieces are well-made. Inside the boxes is a little strip that you can use As a guide to mount the pieces where the vertically or horizontally. Unfortunately I didn’t realize that until after I mounted the first one. So giving you that hint, so you have a bit of an easier time with it. I think you’ll enjoy them.
December 5, 2024
Unprompted review
Reply from artdesigna.com
Dear Mike,
Our customers' satisfaction is our top priority!
Thank you for your feedback and for choosing our products.
Very helpful and pleasant staff
Very helpful and pleasant staff, who have a customer focused approach. The item was exactly as described, well packaged and delivered on time.
10/10 all round.
December 5, 2024
Unprompted review
Reply from artdesigna.com
Hi Glyn,
Thank you for your support!
We are so happy you are satisfied with our products and services.
We would love to create more artwork for you!
Fantastic art
This art work is absolutely stunning and beautiful, especially the Secret World collection. Well made and easily installed. Superb colours with great depth. Seriously impressed with this collection.
November 26, 2024
Unprompted review
Reply from artdesigna.com
Dear Peter,
Thank you for choosing our products!
We are so happy to hear you are satisfied with our services.
We are always here to help you with more artwork.
High end quality products and good…
High end quality products and good delivery
November 14, 2024
Unprompted review
Reply from artdesigna.com
Dear Ivan,
Thank you for your kind feedback.
It made our day to hear you are satisfied with our products and services.
We are looking forward to your next purchase from us.
Poor quality
The Image qulaity is not anywhere near is you see it on social media or on the website
November 12, 2024
Unprompted review
Reply from artdesigna.com
Hi there,
We are sorry to hear you are not satisfied with your product.
Our inks come from one of the finest ink brands in Japan.
And to print the pieces, we use a Mimaki® machine from Japan, which is known as the highest-quality UV printing machine on the market.
We can't see your contact or order information here. Could you please email us at support@artdesigna.co? Our customers' satisfaction is our top priority.
We are looking forward to hearing from you and improving your experience with us.
Perfect service and top quality and…
Perfect service and top quality and very attractive products. Thousand thanks!
Highly recommend to everyone!
November 9, 2024
Unprompted review
Looks great!
I bought 5 of these glass art products... amaizing! nice material, nice size, arrive on time, looks incredible! super happy with my purcharse
November 9, 2024
Unprompted review
Excellent service and beautiful glass…
Excellent service and beautiful glass pictures… great quality..thank you ArtDesign 💙
November 7, 2024
Unprompted review
This team are amazing
This team are amazing, quality second to none, and i am fussy!
November 4, 2024
Unprompted review
Very good service good paiking and very…
Very good service good paiking and very nice artwork 🖼️ Thanks so much i Byers again love ❤️
October 16, 2024
Unprompted review
A must read..
Only two stars for the art because it is simply amazing. HOWEVER, DONOT AND I REPEAT DONOT ORDER WITH your DEBIT CARD. If you must because that is your only option, once you make your purchase get a new card. I noticed my credit card had been compromised after making a purchase from them. luckily, I never purchase items online with my debit card otherwise the bank wouldn't be responsible. credit covered my butt now cover yours.
August 1, 2024
Unprompted review
Reply from artdesigna.com
Dear Tiffany,
Thank you for sharing your feedback, and we sincerely appreciate your kind words about our artwork. However, we are very concerned about the issue you’ve raised regarding your payment method.
We want to assure you that this scenario is simply not possible. Our payment processing system is handled by a secure, third-party provider that meets the highest security standards in the industry, and we do not have access to any sensitive payment information. All transactions on our website are encrypted and processed securely through trusted payment gateways to protect our customers' personal and financial data.
We take these concerns seriously and would like to investigate this matter further. However, we were unable to locate any order under your name. Could you kindly provide us with your order number so we can look into this more thoroughly?
Please rest assured that our team is committed to maintaining the highest standards of security, and we will do everything possible to ensure your peace of mind.
Looking forward to your reply.
Best regards,
Artdesigna Customer Support Team
I know it can seem risky ordering…
I know it can seem risky ordering online from companies you are not familiar with, however I’ve ordered three glass pieces that I’ve been absolutely delighted with! They are well packaged and super high quality and I can recommend them without reservation. Thanks for the great service - love your variety!!!
September 16, 2024
Unprompted review
Reply from artdesigna.com
Dear Mike,
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot! We’re delighted to hear that you’re thrilled with your glass pieces. It’s wonderful to know that the quality and packaging met your expectations.
Your recommendation means the world to us, and we're grateful for your support. If there’s ever anything else we can assist you with or if you’re looking for new additions, we’re here for you!
Warm regards,
Unique product, great company!
I was looking for something "unique" to put in my apartment and saw the usual menu of various print art, but again wanted something unique. So glad I found this site offering a different look with numerous thematic options, sizes and all at fair prices.
The ordering was simple, the turnaround to delivery was great, and the packaging to avoid any damage to my piece was incredible. And again, all at a fair price.
I'm not sure what more you could really ask for, but I have a feeling I'll be purchasing again and would have *NO* problem recommending this site/company to others also interested in something "unique."
September 10, 2024
Unprompted review
Reply from artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
Dream Town Artglass
The artwork was as described and didn't do it justice,Fantastic vibrant colours.The packaging and communication was first class and we can't wait to choose our second piece.
We would have no hesitation recommending this company.
August 21, 2024
Unprompted review
Reply from artdesigna.com
Your support has been invaluable, and your kind words about our product and service are highly appreciated. Your review is a testament to our hard work and lets us know that we're going in the right direction. We're deeply grateful for customers like you and are delighted to have you with us for the long haul.
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