Artemest provides great customer service I ordered a coat stand and I was provided An update when it was ready to ship with Photos. Product arrived pretty fast And it arrived in excellent conditi... See more
Company replied
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Artemest provides great customer service I ordered a coat stand and I was provided An update when it was ready to ship with Photos. Product arrived pretty fast And it arrived in excellent conditi... See more
Company replied
I spent over $11,000 on a chandelier at Artemest and the experience exposed a serious gap between brand image and reality. Communication was the first failure. I asked time-sensitive question... See more
Artemest not only has the most incredible, beautiful, high design and esteemed quality products... also their customer service is exceptional. I will be a loyal customer for a very long time and look... See more
Company replied
They followed up with me for all my questions and helped me customize my chandelier. The first chandelier came damaged from shipping, their customer service was great and they sent me a new chandelier... See more
Company replied
Artemest is the online destination for luxury Italian furniture and home décor. Get interior design ideas and shop unique collections from fine artisans.
Via Savona 97, 20144, Milano, Italy
Replied to 100% of negative reviews
Typically replies within 24 hours
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Our Metrica Bookcases just arrived and we are already in love with them. We ordered them in January 2023 from the U.S. and we received them safe in the best possible packing and wood boxing in May 2023. It was worth the wait for such a beauty and elegance of art work. Shout out to the artist/s, your friendly and prompt customer service, and excellent shipping.
Sahar & William
My experience was great! The items I ordered were gorgeous, and they were delivered earlier than expected. No trouble whatsoever!
I bought a beautiful glass from Artemest....at every step the staff were very helpful and couldn't do enough to make the whole process very easy. Thankyou.
Great customer service, everything was taken care of fast and efficiently. When my order arrived all was in order.
Thank you
The chair I ordered versus what arrived was incorrect. I raised this with the post sales support team who looked into it. They were super accommodating and came back with a few options to rectify the situation. Eventually they provided a solution that was extremely well received. The customer service was excellent and they turned around what was initially a 1 star review into a 5 star review.

Reply from ARTEMEST
The customer service always available for support and products always are in high quality
Artemest helped me successfully purchase a matching Ceramica tile. I own an Ceramica tile I purchased in the 1980s in Maryland USA. The tiles Artimest presented showed a tile with a similar scene. Its outdoor scene was perfect!
Love the plates I order for my daughter’s upcoming wedding. They are beautiful.
Artemest offers exquisite products from Italy and excellent online service. I always know the status of an order and items come very well packaged to avoid damage.
I placed a order on the website and the item was delivered on the date stated.
Really pleased with the item looks beautiful in my bedroom.
Brilliant company who have a fast turnaround.
It’s highly professional, excellent communication and smooth transaction
Absolutely wonderful experience. The purchase was smooth and shipping fast via DHL. Items were imprecisely packed and arrived in one piece. I’m very happy with my purchase.
The service of Sales Concierge was very good, polite and helpful.
I received the goods much more earlier than anticipated.
Product arrived very well packaged and a lot earlier that expected.
Great knife , very pleased.
I have ordered the MIMI clutch bag, light blue, for myself and I couldn’t be happier. Such great quality, the leather is absolutely fantastic quality and the handcraft is fabulous. I am so happy with this purchase and couldn't recommend it enough!
This is one of the best companies of which I have had a consumer experience. The furniture I ordered is beautiful and exactly as described. I had an issue with the shipping and some damage and the problem was dealt with immediately and to my satisfaction. I would do business with this company again and would recommend them to everyone.
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