Artforma Reviews 203

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First my wife and me were a little bit sceptical. This price and this quality described on the homepage. As well as we compared similar bath furniture at local companies dealing with bath mirrors... See more

Rated 4 out of 5 stars

I love your webpage and the whole ordering system. The mirror which can unfortunately doest not fulfil my quality expectations. There is dust between the mirror and light strip and the whole cover... See more

Company replied

Rated 3 out of 5 stars

Overall, I was quite disappointed with the mirror. The lighting (probably the biggest reason for me buying the mirror) is mostly decorative (despite choosing the pricier Philips LED) as opposed to the... See more

Company replied

Rated 3 out of 5 stars

The mirror is OK but I was highly dissapointed with the LED panel. It is very weak because the panel is only indirectly lit by light strip, there´s more light going to the ceiling than to the difuser... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

203 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The Bluetooth stopped working

The Bluetooth stopped working after a year. It is not discoverable anymore. Otherwise nice :)

April 25, 2025
Unprompted review
Artforma logo

Reply from Artforma


Hello,


Thank you for sharing your feedback. We are sorry to hear that the product is not working properly. We will of course help to resolve the situation. Please email us at hello@artforma.com so that we can check the situation and offer a suitable solution.


Regards

Rated 2 out of 5 stars

Challenging to mount on the annoying hooks

Mounting on two simple hooks is very frustrating - to drill the holes exactly level and straight (so that the hooks are not angled), to screw the hooks in (if you do not have good pliers, you will not be able to), to get the wall distance right (one turn is about 3mm, you cannot really make the hooks equal distance), then to actually hang the mirror on that. The bottom of the mirror is hanging freely, wobbling - we will have to fix it by a tape.

For the very premium price I would expect a wall piece with the lighting screwed to the wall with some more convenient way to attach the mirror (side screws?) - like you get on some better lights.

We managed to mount it perfectly but it took literally hours and we feel quite experienced doing such things.

We paid for the more expensive Philips LED option but the light is quite dim, even on a clear white wall - not suitable as the only source of light.

I feel that the web presentation of the product is simply much better than the product itself. The product is not too bad but not as expected for the high price.

January 9, 2024
Artforma logo

Reply from Artforma

Dear Lucie,
We sincerely apologize for any difficulty you encountered during the installation. However, we'd like to highlight that both the mirror and the correct installation method are clearly presented in our paper instructions, on our website, and through our YouTube channel.
All our mirrors are designed to be mounted using hangers and screws. When the hanging is done according to our recommendations, the mirror should be stable, and the installation process should not pose any challenges. In fact, it's possible to install the mirror independently.
Regarding the lighting concerns, it's important to note that you chose the L58 AmbinetLine mirror model, as per the specifications on our website. This model does not feature front lighting but instead has decorative backlighting behind the mirror. It should not be interpreted as the PremiumLine version, which provides facial illumination.
We appreciate your understanding and value your feedback.
ARTFORMA TEAM

Rated 1 out of 5 stars

Zrcadlo dorazilo poškozené

Zrcadlo dorazilo poškozené. Kontaktoval jsem společnost a nedostal jsem odpověď.

August 5, 2023
Artforma logo

Reply from Artforma

Dobré ráno,
Po ověření vidíme, že proti našim doporučením pověsila poškozené zrcátko, takže reklamace nebyla uznána.
Na zadní straně zrcadla, na ramínkách a na první straně návodu je informace, že po zavěšení zrcadla nebudou reklamace z důvodu mechanického poškození uznány.
S pozdravem a přáním hezkého dne.
TÝM ARTFORMA

Rated 4 out of 5 stars

Ordering process was easy

Ordering process was easy. Arrived well packaged. The mirror is very nice. The blue tooth speaker sound quality is not the best, but good enough for a bathroom. The mirror was as specified which was quite large for our bathroom space. I think the price was fair for the size and quality. Thank you.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great Mirrors!

Great Mirrors!

The website was great and I was able to choose exactly the size and options for the perfect mirrors. The arrived quickly and well packaged. They look great! Thank you.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Mirror looks great

Mirror looks great - just as expected! We also had success with email support - they got back to us the next day and made sure we were all set up and everything was working as expected. the smart display is great!

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

The product itself is absolutely…

The product itself is absolutely fantastic top of the range, packaging I don't think a bomb could of damaged the product it has been well thought out.
Communication from the company ask them a question and they answered overall very very good.

December 18, 2022
Unprompted review
Rated 1 out of 5 stars

Don't purchase, worst company!

Worst company to buy products, customer service very rude and unprofessional, long time for delivery, no refund or exchange policy even if product not as described. I would never recommend this company to anyone.

December 15, 2022
Rated 5 out of 5 stars

Customer service

Good customer service 👍

January 9, 2023
Unprompted review
Artforma logo

Reply from Artforma

Hello, We are sorry that you are not satisfied with the locker you have received. Please remember that the products have a warranty, so you can contact us if something does not work properly.

Regards,
Artforma Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look