Artico Interiors Reviews 1,158

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful craftsmanship, and unique designs, often describing them as solid, well-made, and statement pieces that exceed expectations. Many consumers are thrilled with their purchases, highlighting the outstanding quality and aesthetic appeal of the furniture. The service received is also frequently commended, with people appreciating the helpful and responsive communication from the team. However, some customers also noted issues with delivery services, including significant delays that sometimes extended for several months beyond initial estimates. A few people reported receiving damaged items or experiencing problems with the delivery process itself, such as items being poorly packaged or delivery personnel struggling with heavy furniture. There were also occasional mentions of product colors differing from online representations.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the excellent quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent and superb... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the quick delivery, with... See more

Order

Consumers have mixed experiences regarding ordering. Many found the ordering process easy and... See more

Service

Reviewers highlight positive aspects of service. Customers praise the quick dispatch, white glove service,... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent product, exactly what was advertised, lovely quality, took a bit longer then stated to deliver but it really is nice. The front doors don't quite line up perfectly, out by about a cm, but it... See more

Rated 5 out of 5 stars

Good quality. I ordered 2 cabinets - Solid Mango Wood Highboard Black 100 cm and Sunset Handcrafted Solid Mango Wood Black Sideboard 177 cm. I am happy with both. Exactly what I imagined. They arrived... See more

Rated 5 out of 5 stars

Purchased the Integri Italian sintered stone table. Love the table. Had issues lining up the extending leaves with the central table. Artico responded quickly to our issues and sent detailed instr... See more

Rated 5 out of 5 stars

Really pleased with the Eleganza Italian Sintered Stone Dining Table in Grey Gold Vienna Marble - love the marbled colour through it. Whilst the table top is slim, it is solid (45kg just for... See more

Rated 5 out of 5 stars

I had to wait a few weeks for my sideboard but now it’s here I am thrilled and plan to buy the matching TV unit. There was a problem with the delivery company but I had a refund processed the same day... See more

Rated 5 out of 5 stars

I messaged Paul on numerous occasions, even before I ordered my dining table. I was worried how long it would take to arrive after ordering. But Paul was kind, informative and very precise. It came wh... See more

Rated 5 out of 5 stars

We’ve had three amazing pieces of furniture from Artico. Each item is beautifully made along with being real statement pieces. The packaging is of the highest quality and delivery is within days and e... See more

Rated 5 out of 5 stars

This is the second time I've used this young and exciting company. Last September I purchased 5 pieces for our new extension. They look fantastic. Every person whose seen them have fallen in love with... See more

Rated 5 out of 5 stars

I had good email communication regarding my order and was kept informed of availability and delivery. The bar unit is truly beautiful although, if you require perfection, these pieces may not be f... See more

Rated 5 out of 5 stars

Very impressed with Artico Interiors. I ordered 3 bar stools & 4 dining chairs last Saturday and they arrived 6 days later. The delivery was very efficient and arrived very well packaged. The chairs a... See more

Rated 5 out of 5 stars

Absolutely fabulous quality furniture. Solid wood, sturdy, beautiful and unique pieces, that look amazing. I ordered 3 big items from the stunning Scorpio range for our newly built extension. I then r... See more

Rated 4 out of 5 stars

Ordered the natural drinks cabinet, lovely quality piece of furniture. The colour was however much paler than shown online, we were expecting a mid brown but it’s more like a light ash colour. It arri... See more

Rated 5 out of 5 stars

I ordered a coffee table which was delivered before the 7 days have passed with a clear indication of time slot and date. Lovely team delivering the item, very professional and helpful. Incredible pie... See more

Rated 5 out of 5 stars

We just took delivery of a rustic wood glass topped coffee table. It's hard to tell the quality with online pictures but when it came I was amazed at the quality and build of the wood,metal legs and g... See more

Rated 3 out of 5 stars

Item is great and just looks like the photos on website. It was on a month delivery but didn’t arrive, I emailed and got a very quick answer saying it would be another month. I could either cancel or... See more

Rated 3 out of 5 stars

We are happy with how the furniture looks but not happy with how it was delivered. Sadly one of the boxes was open and damaged, the chairs inside look like they had been returned by a previous cu... See more

Rated 5 out of 5 stars

I made an enquiry about a folding chair and received a video the same day containing all the information I needed. The chair arrived within a few days and was really well packaged and is of superb qua... See more

Rated 5 out of 5 stars

Really pleased with the sideboard. A good solid piece of furniture. That is very well made and heavy. The delivery was quick and efficient. I had been searching everywhere for a unique sideboard. I th... See more

Rated 4 out of 5 stars

The floating dinning dresser was delivered well packaged and fully assembled. It is well crafted and looks wonderful in its location. As with all floating elements it does require attaching to a wall.... See more

Rated 2 out of 5 stars

Sunset mango bar cabinet delivered with damage. The delivery guys seemed very organised in taking photos to add to the file and to feed back to Artico. I also called them to reinforce the issue but... See more

Rated 5 out of 5 stars

Bought a beautiful Nemesis extendable table for christmas and my god did it live up to expectations!! It is absolutely beautiful and the quality is 2nd to none. Cant wait to have family around to enj... See more

Rated 5 out of 5 stars

I was looking for a 2m media unit with an industrial vibe and, after much research, I finally found it on the Artico website. (There aren't many of this length around). The ordering/delivery process w... See more

Rated 5 out of 5 stars

Popped into the Whiteley store to look at the tables and was approached by the helpful sales chap. Went through the different designs and options and we purchase the sintered stone table. Delivered wi... See more

Rated 5 out of 5 stars

Ordered 2 items. Had to wait for one of them to come in stock but the kept me up to date with the delivery and even paid a little compensation because I had to wait longer than expected. Items deli... See more

Rated 5 out of 5 stars

Very pleased with our leather dining chairs, comfortable and well made, although the colour is slightly lighter than appears on the website. We have received many compliments from friends. Customer se... See more

Rated 5 out of 5 stars

I was very pleased that after placing an order, all further communication was very responsive. The item (a coffee table) was delivered very quickly and looked exactly as shown online. The delivery dri... See more

Rated 5 out of 5 stars

It was definitely worth the wait! We love our new chest, the quality and design is perfect. My only quibble is the absence of communication from Artico Interiors to keep us informed on delivery timing... See more

Rated 5 out of 5 stars

From the moment we saw the item we bought on your website knew it was just right. Now it's here it's perfect. Unique design. Very happy. Great delivery communications and delivery.

Rated 5 out of 5 stars

The customer service is 5 star rated could not fault this company . We ordered a dining table and coffee table both products were excellent value and very pleased with the design and the quality of p... See more

Rated 5 out of 5 stars

Wonderful piece of furniture, we purchased the sunset sideboard in black and it's undoubtedly a piece of standout furniture giving us the look we were after. Overall, a well made item with a quality l... See more

Rated 4 out of 5 stars

I’ve ordered from Artico before and been more than delighted. Unfortunately this time the item arrived damaged after waiting 4 months for it to arrive (hold up at customs). The outer box was in perfec... See more

Rated 5 out of 5 stars

Product is outstanding quality. When we couldn’t get the doors to align, customer services were quick in advising what we needed to do to correct it. Definitely recommend.

Rated 1 out of 5 stars

We bought our table from Artico February 2025. Within 6 months rust was forming on the stand. My wife emailed Artico a week ago and they have not responded, so I have visited the showroom today,... See more

Company replied

Rated 5 out of 5 stars

We recently purchased a mango wood dining table from Artico Interiors and couldn’t be happier with it. The quality is outstanding — solid, beautifully crafted, and even better in person than we ex... See more

Rated 1 out of 5 stars

The table had a slight warp causing it to rock, an easy solution was given to there customer services who ignored it resulting in me having to repack the heavy table for its return. This could have b... See more

Company replied

Rated 1 out of 5 stars

This is the first review I have felt I needed to write, I’m not a moaner and as a business owner myself fully understand the impact of a bad review. Very poor service- I waited 5 months for this... See more

Rated 5 out of 5 stars

Superb quality of the chairs, soo soft and comfy leather chairs. We went to the showroom personally to sit in them and then even got a great discount! LOVE this company! Great customer service too, ve... See more

Rated 5 out of 5 stars

Very similar to other reviews, the wait time for the chairs is long — and although you’re made aware of this upfront, two months still feels like a considerable wait. That said, the communication f... See more

Rated 3 out of 5 stars

This a great product unfortunately it is significantly better than the drinks cabinet we bought last year which had a rough finish (which we had to sand down) and a little warped. Somewhat disappointe... See more

Rated 5 out of 5 stars

Though there was a delay in delivery, Artico were fantastic in keeping me updated when they had received the furniture from their suppliers. In fact they kindly offered alternatives and their customer... See more

Rated 5 out of 5 stars

The sun sideboard is fantastic. The only downsides were the box that smelly really bad and had to be stored in garage until bin day and the delay in receiving the item. Delivery was delayed twice an... See more

Rated 5 out of 5 stars

Excellent service . I wanted to buy a sideboard but for the delivery to be delayed as moving house. This was done without any issues and delivery was easy and well organised . Thanks

Rated 1 out of 5 stars

I ordered a cabinet mid September and fully expected this to arrive before Christmas as we had 3 months!! The company have just pushed out the date continually and we are now not due 'til mid Jan. Th... See more

Company replied

Rated 5 out of 5 stars

Our cabinet is gorgeous. It did take a good while to come but that's because it's hand made. Few minor issues but I have to say the customer service has been exceptional. This is the 2nd product we've... See more

Rated 1 out of 5 stars

I ordered my furniture – the Scorpion Solid Mango Wood Highboard Cabinet and the Scorpion Mango Wood Natural Brown Sideboard 177 – on 1st May 2025. As of 15th September, I still have not received... See more

Rated 5 out of 5 stars

Table arrived as planned and it’s exactly what we expected. This is our second purchase from ARTICO and if needed would definitely use again

Rated 5 out of 5 stars

Excellent service, I had to deal with customer services due to me being on holiday when the table was due to be delivered. The staff were very helpful a sorted a new date immediately. The table is exc... See more

Rated 5 out of 5 stars

Brilliant company selling beautiful furniture. Id already waited 3 weeks with another well known company. I ordered with Artico and my chair arrived 4 days later. Definitely recommended.

Rated 1 out of 5 stars

Irony of this review is remarkable. It has been 3 weeks now, 6 failed deliveries, complete breakdown of communication between Artico interiors and AIT logistics, neither of them owning upto deli... See more

Company replied

Rated 5 out of 5 stars

Although we had a slight hiccup with delivery of one of the items, this was quickly resolved with good email communication The furniture is lovely - just what I was looking for

Rated 5 out of 5 stars

Lovely furniture both sideboards excellent only thing disappointing was they didn’t take any cardboard away and didn’t have time to check they were ok before the drivers left and one very heavy unit w... See more

Rated 4 out of 5 stars

We ordered 3 leather chairs and a matching bench seat. Unfortunately the chairs were out of stock but we decided to take delivery of the bench seat. When the chairs were delivered they didn't match... See more

Rated 1 out of 5 stars

I ordered a dining table back in February with the understanding it would arrive at the beginning of June. As that date approached, I had to contact the supplier myself, only to be told the deli... See more

Company replied

Rated 3 out of 5 stars

Ordered some bar stools that weren’t quite the colour we’d expected. However, the customer service has been great and the returns process straight forward with no issues. Thank you very much.

Company replied

Rated 5 out of 5 stars

Nothing was too much for this company. I waited longer than expected but when it arrive it was well worth the wait.. I had a slight damage to a table leg which I shared with the seller and within t... See more

Rated 2 out of 5 stars

I can’t recommend this company, I ordered a sideboard on 5th Aug, accepting that it would be delivered in 8 weeks, October. No communications from the company unless I chased up asking when can I exp... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Interior Designer
  6. Living Room Furniture Store

Written by the company

Artico Interiors offers designer and luxury furniture, lighting and accessories. Many of our first-rate furniture pieces are modern interpretations of entrancing antiques. Most of our furniture is handmade of solid wood and absolutely unique as quality craftsmanship is one of our core values. Where art meets furniture.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Good quality. I ordered 2 cabinets - Solid Mango Wood Highboard Black 100 cm and Sunset Handcrafted Solid Mango Wood Black Sideboard 177 cm. I am happy with both. Exactly what I imagined. They arrived with a very slight delay, although I expected them for Christmas. I was a little worried because I read in many reviews that they are quite late with deliveries, but it is understandable around Christmas. I am already considering ordering again.

January 6, 2026
Rated 5 out of 5 stars

Lovely product Easy to assemble Did…

Lovely product Easy to assemble Did have a washer missing but not vital and easy to substitute
Probs with delivery weather not company orientated but good communication of the problems and clear delivery protocols

January 6, 2026
Rated 2 out of 5 stars

Sunset mango bar cabinet delivered with…

Sunset mango bar cabinet delivered with damage. The delivery guys seemed very organised in taking photos to add to the file and to feed back to Artico. I also called them to reinforce the issue but have heard nothing in over a week. This is adding insult to injury as the cabinet was ordered in September, was delayed twice and then delivered 4 1/2 months later damaged. If you can find what you like elsewhere I would urge you to do that as there is no customer service to speak of here.

January 18, 2026
Unprompted review
Rated 3 out of 5 stars

Absolutely jaw dropping furniture

Let's start of with a 5 Star Review for the product.
It looks amazing, it fits perfect, it came built. Fantastic.
What led me to provide 3 stars was the experience of buying from this supplier and the delivery. I ordered on the assumption that it would be delivered 15th November. I ordered the second week in October, Notification email followed confirming.
On the 15th November, I was checking the website, and noticed the delivery date on the product page was 15th December, I emailed to ask if there was tracking information, it took 3 days to reply to say - yes, your order is due to be delivered 15th December, we're sorry and it will be 100% with you before Christmas. I wasn't hugely concerned as they had promised it would be here. 15th December, I emailed again, and they replied after a day saying, no, it's now going to be January.

I was offered a paltry £20 refund, but not really happy with that either to be fair.

Just to reiterate though, the product itself is stunning.

January 6, 2026
Rated 5 out of 5 stars

Beautiful Furniture

My highboard arrived in absolutely perfect condition and brilliantly packaged. It’s gorgeous.

The lead times are long and it is probably worthwhile keeping in touch with the team if you see it change as that doesn’t necessarily mean your actual delivery has changed - potentially a little confusing as they do direct you to the website to check delivery however it is is a gorgeous piece of furniture and really happy with it and the customer service received.

January 6, 2026
Rated 1 out of 5 stars

Came damaged

Came damaged

December 29, 2025
Artico Interiors logo

Reply from Artico Interiors

Hi Mojahid,

Thank you for taking the time to leave a review, and we’re very sorry to hear that your item arrived damaged. This is certainly not the experience we aim to provide.

Please contact our customer care team directly with your order number and photos of the damage, and we’ll make this right for you as quickly as possible, whether that’s a replacement or another suitable solution.

We appreciate you bringing this to our attention and look forward to resolving it promptly.

Kind regards,
Artico Interiors Team

Rated 5 out of 5 stars

Fabulous item

Despite an unexpected delay, the service was exceptional from start to finish. Communiactions were professional and precise, making the experience easy. When the item was delivered, we were more than happy with the sideboard. It is beautiful and well manufactured and has become a focal point of our house

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Good communication

Ordered 2 items. Had to wait for one of them to come in stock but the kept me up to date with the delivery and even paid a little compensation because I had to wait longer than expected.
Items delivered well and the communication on that was perfect.
Items themselves are excellent and super solid. Should last a very long time.

December 23, 2025
Rated 5 out of 5 stars

Beautiful Nemesis table

Bought a beautiful Nemesis extendable table for christmas and my god did it live up to expectations!! It is absolutely beautiful and the quality is 2nd to none.
Cant wait to have family around to enjoy it with us and show it off. Would definitely recomend!!

December 22, 2025
Unprompted review
Rated 3 out of 5 stars

Nearly great

Should select a delivery company that is aware of the weight of what it is delivering and offer assistance (even if it has to be paid for) to deliver to the destination room (ours was ground floor no steps) and possibly assembly.
Some marks on the table do not look natural

December 9, 2025
Rated 2 out of 5 stars

Disappointing

I can’t recommend this company, I ordered a sideboard on 5th Aug, accepting that it would be delivered in 8 weeks, October. No communications from the company unless I chased up asking when can I expect delivery. Finally arrived in December, damaged, they collected it 10 days ago and I am still awaiting my full refund. Not a good way to treat customers.

December 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look