Artistshot Reviews 348

Love the designs on the website but the printing quality is so bad. I do not think the t-shirt will last for more than 2 washes.

Terrible experience, paid for premium shipping, they only shipped one item (which didn’t even get here within a premium shipping time frame) and then crickets… messed them, asked where the other part of my order was and for a refund for my shipping charges. They ignored my request and they said not to worry, that they would honor the rushed shipping and it would be here soon…no tracking number was ever provided and still waiting for my order. I will have to call my cc company, file a complaint and get a new CC. DO NOT USE THIS COMPANY, they are unorganized and dishonest.

Orderd a hoodie looked at tracking it was awaiting to be received by carrier. Called after 4 days company reordered got item 4 days later. It was as advertised good communication good product

I placed an order on 7/1/22 for a GUNSMOKE license plate. I received it on 7/11/22. However when I opened the packaged was not the same as what was advertised on web page. The web page image basically covered the entire plate which is 12 x 6 but what I received was a 12 x 6 plate with an image that is 6 1/4 x 3 1/4. Not happy called customer service and also sent text requesting for what I ordered to be sent via overnight and that is at their expense. If they fix this problem I will change my opinion but as of right now I view this company as a false advertising operation that post online pictures to get you to order and then send something totally opposite. Please make sure you think twice before ordering.

I'm a huge We Bare Bear's fan and I looooove the mugs they made me. They're beyond perfect. I even customized them. They bring me much joy. Thank you. I also had a little trouble with my order and needed help, the Customer Service Manager Mr. John C. was super kind and helpful. Went the extra mile to get me exactly what I wanted. Thank you again! Basically, quality products and exceptional customer service with care and class. Thank you Artist Shot, can't recommend you enough and can't wait to shop some more. :)

They are good at sending there product when promised. Great customer service.

Horrible service. I cannot get anyone to help me with a return. The product is cheap as well. I should have read the reviews before ordering from this company.

I wish I had read the negative reviews for this lousy company before I ordered two pair of sweat pants. They were listed as 2XL, but they are more like 2XS! All their garments are too small; but yet, they ship them out anyway knowing that they are not true to size! Now, I lose money because they don’t issue return labels for refunds.

Update—they did give me a refund eventually. Shirts are fun and good quality. I hope they fix their return process.

Ordered a sweatshirt as a gift that was too small. No return label, no option to print one out online. After 3 emails I got an address to return it to. Since there was nothing to enclose from the company, I included a letter with order # asking for a refund. Many more emails; they kept saying I needed to provide a tracking number. Customer service obstructive, borderline rude. I’m out the purchase price plus shipping 3 ways since I ordered another one in a larger size. A very costly gag gift. I’m not sure if they’re just unprofessional or actual scammers.

Great customer service. Responds quickly. We ordered a baseball cap when it arrived it was not the color we ordered. I sent an email with picture showing the difference. They responded and mailed the correct color right away. I would buy from artist shot again.

Excellent product quality and customer service. The image is clear and the printing feels high-quality. I will definitely be using them again.

I had an issue with my order and it was addressed quickly within less than 24 hours.

The patches said iron on but they were not I even took them to shop and no stick at all . Patches look good I will get them sewned on

Representative was extremely helpful and took care of my issue promptly!

Ordered a millennium falcon sticker and while it didn’t go as I’d wanted the customer support was top shelf! The original order went AWOL but they were quick to send a replacement with the fastest shipping free of charge. I was also looking for a vinyl matte decal for a car and while these stickers aren’t the kind I needed, they’re fine stickers and they were not presented as car decals. And they said they’d see if their vendor could make a print in matte vinyl for me. Things don’t always work out in online sales but how a company handles these hiccups is what matters.

Artist Shot LLC is a very trustworthy online retailer. They take pride in their items as well as there customer care -- sincerely wanting their customers to be more than satisfied with their purchase
Also, the customer service representative, John, communicated well -- responding quite quickly and sincerely to any and all my inquiries

Ordered sweatpants with Ball State logo for my daughter in law's birthday which was on 3/7. I received sweat pants that said " drums, the instrument of intelligent people"? I have contacted company twice and have had no response on how to exchange. Disappointed

John Cespedes is awesome and very responsive.

Gareth.

John Cespedes was very professional and expedient in answering my questions regarding a return I had that did not work out. He followed through each and every time with professionalism and gave me options. He provided what I consider exemplary service.

Juan went above and beyond for me. He listened then sprung into action. He called the to confirm if my order has been processed and shipped. He requested the tracking information and to my surprise I'm awaiting the delivery as a type this review.