ARTISTS UK Reviews 14

TrustScore 4.5 out of 5

4.3

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Company details

  1. Art Dealer
  2. Book Store
  3. Poster Store
  4. Prints and Signs Store

Information provided by various external sources

Apart from agency and publishing work related to fantasy and sci-fi art, ARTISTS UK has been supplying customers all over the world with art posters and prints since 1994. These incluide artists such as Ed Org, Brian Froud, Alan Lee, Roger Dean, Frank Frazetta, MC EScher, Patrick Woodroffe and subjects ranging from children's illustration to heroic fantasy and science fiction. There are well over 2000 products on the www.artistsuk.co.uk website with a sophisticated search engine. There is an updates page showing the latest additions and best sellers etc. There is also an information site at www.artistsuk.net with opportunities for artists and a range of interesting articles and a blog. ARTISTS UK also owns what was probably the first ever fantasy art website - Abandon Art - that was set up by Steve Jackson of Games Workshop fame at www.abandonart.co.uk.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brilliant Company

Brilliant Company
I have bought 2 prints in total from ArtistsUK and they haven't let me down. Beautiful quality prints and well packaged.

I am worried though as I had many more purchases to do but it seems as though the website is gone and all traces of the company seemed to have vanished. If this is the case, I will be greatly disappointed as can't find anywhere else that sells unique prints like these guys did.

May 21, 2023
Unprompted review
Rated 4 out of 5 stars

Website currently down

I have used artists.co.uk over the last few years, they are a great place to get prints from classic fantasy artists. Their website has been down for the last couple of months. Has the business stopped trading, or is this going to be temporary issue?

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

You will Love the prints!

I ordered 4 prints for my daughter's nursery. I was blown away at the print/presentation upon receipt. The prints were gorgeous! The colors were much more lively and crisp in person. I can't quite explain it, but you will not be disappointed if you purchase from Artists UK! I live in the US and I was pleased with packaging and the care taken to ensure my prints arrived damage free. I contacted customer service for a quick question and received help immediately. I will definitely be back for future prints!

October 4, 2022
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

That's very kind of you. Thank you for taking the time to write this review. It is really good to know we are getting these things right for our overseas customers.

Rated 5 out of 5 stars

Very good experience

Very good experience for this first purchase. The framework is tasteful and elegant.

Very well packaged and shipped quickly.

Important point : although artistsuk has nothing to do with it, the risks customs fees are present for european countries since brexit.

January 20, 2022
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thanks for posting this. We are very glad you are so happy with your order and sorry you had to pay import duties. You can be sure that nobody here voted in favour of Brexit. We wish someone would invent the NEU (New European Union) and we could rejoin :-)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, emails to make sure I got my tracking and when to contact if I didn't. Great attention to carefully protecting my art for shipment across the pond to Canada and it arrived faster than ordering something from the east coast of Canada to the west coast.

July 9, 2021
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thank you for your kind review and giving so much praise for our service. We do work hard to try to make sure that customers get their orders in perfect condition and as quickly as possible no matter where in the world they are and it is always nice to be appreciated afterwards. :-)

Rated 5 out of 5 stars

They did a great job

They did a great job! I got Ciruelo's "Fairies and Dragons " book cheaper then anywhere else. I loved that they included a Ciruelo poster, and a paper about him. Very well packaged and shipped quickly. ☆☆☆☆☆

June 29, 2021
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thank you for leaving this kind review. Yes, we have been working with Ciruelo and Daniela for about 20 years so we can give our customers a bit more for their money. :-)

Rated 5 out of 5 stars

Couldn't Have Been Better

I was thrilled just to find the print in the first place. Then it arrived quickly (in the US) in bulletproof packaging that included bonus matting. A great experience.

January 20, 2021
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thanks Mike. Very kind of you to review us. We have been shipping matted prints (which are rather fragile) all over the world for almost 30 years with extremely low levels of damage in transit although I doubt our packages are actually bulletproof so I would rather that wasn't tested :-)

Rated 5 out of 5 stars

Great service

I have bought several signed and framed prints from Artists UK and am rapidly running out of wall space, the quality of the framing, customer service and prints is second to none. Keith appears to go that extra mile and replies quickly to all enquiries. Artisits UK knocked it out of the park with my last order which I placed late as a Christmas gift from my Wife and didnt expect until Jan , this was dispatched the day after my order and has arrived today, well in advance of Christmas- Thank you:)

December 21, 2020
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

I'm really pleased we were able to put a smile on your face in these rather challenging times and thank you so much for your kind words. Christmas is always a lot of pressure but over the 25 odd years we have found ways to make sure we get orders out quickly and try to get everything to its destination well before Christmas. I hope you all have an enjoyable and safe time over Christmas and New Year.

Rated 5 out of 5 stars

Fantastic customer service!!

I reached out to Artist UK to purchase a Christmas gift for my wife this year. I live in the U.S. and time was short! In my correspondence with Keith, he did everything possible to make sure that I was not only aware of all of my options but to also assure me that he was doing everything on his end to make sure that my order was placed on the truck in time and would arrive in time for Christmas! He was friendly and responded promptly to each and every question I had and he even provided a bit of additional background information for me on the piece I purchased! This experience has been fantastic and I did receive the piece yesterday! It's absolutely beautiful and my wife will love it! Thank you so much for helping to make our holiday special!

December 18, 2020
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thank you for the very kind comments you have made here. We always do our best to ensure every customer gets what they want and it is always nice when that is appreeciated. It's also really great to see the care a dedication you showed in finding the perfect gift for your wife.

Rated 5 out of 5 stars

I ordered 2 Ed org framed prints

I ordered 2 Ed org framed prints and I am very happy with my purchase. Keith gave an excellent service from start to finish answering my questions immediately and the prints arrived within 4 days of my order. I will definitely order from ArtistUK again.

November 20, 2020
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thanks for the kind comments Mike. We do the best we can, even under these current crazy circumstances and I'm glad we pleased you. These two certainly look very good in that frame.
Hope you have an enjoyable time over the festive season and new year.

Rated 5 out of 5 stars

Escher puzzle

I was looking for some puzzles from the artist MC Escher and manage to find it on artistsuk.co.uk.

The price for the items and the postage was good. It came very quickly and I was happy with the service.

October 26, 2020
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Thank you for taking the time to leave your kind review. We do our best to offer things that are really hard to find otherwise and I'm glad we had what you wanted.

Rated 2 out of 5 stars

Poor customer service - do not use this company

I was happy enough with the delivery and price but customer service is abysmal. I contacted this company three times by phone, to arrange replacement of an item that was the wrong colour, and had no reply to my messages. Common courtesy would have been appreciated but this company obviously do not care about their customers. Do not expect anything good from ArtistsUK and do not use them.

October 21, 2020
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

We have been having some issues with our phone mesage service recently and did not receive your messages. Please contact us through the contact form at www.artistsuk.co.uk and we'll sort out your problem asap. Alternatively, please return the item in its original packaging for replacement or refund. Sorry you have had this problem but it was a technical fault rather than unwillingness to help.

Rated 5 out of 5 stars

Great shop

Great service, good price, quick delivery and very well packaged “love is” prints received . Thankyou, will shop again .

August 3, 2020
Unprompted review
ARTISTS UK logo

Reply from ARTISTS UK

Hi Aggie
Thankyou for the lovely comments - always nice to be appreciated :-)

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