Artlogo: handwritten signature logos 

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Rated 1 out of 5 stars

I would give less stars if I could. I ordered, paid and have a most useless person that respinds after 5 days. No order confirmation and no products. Finally, she apologized and promise results in 2 d... See more

Rated 5 out of 5 stars

We found the perfect signature very quickly. The initial prompt was sent maybe after 2 days of the order which was impressive. We made some changes and had approved within about 24 hours. Very pleasan... See more

Rated 5 out of 5 stars

They say you only get one shot at a first impression, and Artlogo absolutely nailed it! I'd been considering a signature logo for a while but was a bit skeptical. I'm so glad I took the leap – they tr... See more

Rated 5 out of 5 stars

I have been wanting a nice signature logo for my personal brand and photography/ design business for quite a while. Artlogo.co definitely came through with the design that exceeded my desires. But eve... See more

Company details

  1. Graphic Designer

About Artlogo: handwritten signature logos

Written by the company

Artlogo is a handwritten logo design and a tech company. Artlogo (artlogo.co) has been changing the game for all business professionals when it comes to their signature, logo, watermark and brand, through a bespoke experience centered on original artwork that is purely handwritten.

Whether the client is a real estate agent, photographer, CEO, business coach, accountant, doctor or business owner, Artlogo uses real calligraphers to design a signature logo that elevates a personal brand or business while simultaneously solidifying a necessary, professional outlook.

Not only do we create handwritten signature logos. We have an number of tech solutions such as (but not limited to):

1) EmailSign by Artlogo https://artlogo.co/products/emailsign - free email signature generator that allows you to create an email signature with your logos. These email signatures then can be added to most major services such as Gmail.

2) Watermark by Artlogo: https://artlogo.co/products/watermark-for-photography , which is a free photo watermark tool for photograpgy and social media that allows you to add your logo to your photos.

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(1,189)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful!

Can’t reach anyone and days passed the promise completion date. Very disappointing after reading all these comments, too. My logo was $89.

September 23, 2024
Unprompted review
Artlogo: handwritten signature logos logo

Reply from Artlogo: handwritten signature logos

We are sad to hear that you've experienced this situation with us or another company. The reason why I am saying this is that we could not find your order based on "Bee Happy" name here and that we do not have a $89 package, hence there is a chance that you've purchased from other vendor.

In any case, please provide information, i.e. your email that we have requested within this platform and we will be happy to look into the case and help you. Alternatively email us at orders@artlogo.co and we will also be happy to help. Btw, if you wrote to this email and do not see any replies, check your spam folder, in 99% of cases our reply is there and all you have to do is whitelist our email.

Rated 2 out of 5 stars

The quality of the service has gone…

The quality of the service has gone very downhill lately, so I will not hire nor recommend Artlogo anymore.

My first experience in July was very positive - I got what I wanted within days - the communication was very smooth and fast, the quality of work matched the price. I have been recommending Artlogo ever since...

Until this Septmeber, when I decided to order another signature for my business. Again, I paid extra for the fast track VIP line with a promise of delivery in 3 days.

It took 2 weeks.

And no, it's not because of many revisions - I actually asked only for one small change. During that time I also expressed my high frustration with the automated impersonal communication and not getting what I asked for (fast service). I asked for a refund, which they denied, so I just accepted for what it is with a sarcastic 'Perfect' to stop wasting any more time with Artlogo. I have gotten over 20 emails from Artlogo since my order, mostly spam.

To sum it up - I do not recommend this company anymore. They take simply 4 days to even pass on your feedback to the person working on it. It almost feels like the company has been sold to a new unprofessional team or they hired a very cheap Customer Support company.

Also their website feels so scammy with no way to log in and see your orders and progress.

I got what I needed from Fiverr in one day and half the price.

September 9, 2024
Unprompted review
Artlogo: handwritten signature logos logo

Reply from Artlogo: handwritten signature logos

Thank you for your comment. However, we could not locate any details of your order based on "miishens" or “miish” in the name provided, hence we are not able to look into the case in detail and provide any explanation here at all. Please do provide us details as per our request within Trustpilot and we will be happy to review the situation, find a solution, make sure that this situation does not have happen again, if it took place and you are our client as we have no way of checking for now.

Update: you've not provided any of your details or contacted us. Hence, we have no way of locating your order and helping you out. Moreover, there is a chance you have confused us with another company, but, again, we can't confirm or deny this as you did not provide any contact information within Trustpilot after our request.

Having said this - we are still more than happy to help you and make you happy, if you are our client.

Rated 5 out of 5 stars

Beyond Sattisfied…

I have been wanting a nice signature logo for my personal brand and photography/ design business for quite a while. Artlogo.co definitely came through with the design that exceeded my desires. But even more so, fantastic service. My idea of “giving them a try” turned into a full blown fully developed package that will represent my brand.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

If you are looking for a great…

If you are looking for a great signature from a company with excellent client services....THIS IS THE COMPANY TO GO WITH!
Top Notch service! They made sure I loved my signature by taking my critiques and giving me EXACTLY what I asked for.
LOVED the experience.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Artlogo Signature Result

Oh my goodness, what a delight to at last have a signature that i can be proud of which adds that final touch to my photography work.
I reached out to Artlogo as I felt they were going to work with me to design something that we could iterate together until i was happy with the result.
Super stoked with the result, and woul definitely recommend

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

I've ordered from Artlogo before…

I've ordered from Artlogo before and as usual, they came through with a BEAUTIFUL signature for my brand. With a little tweaking and patience on their part, it came out perfectly! I couldn't be more pleased! Thank you so much for a wonderful experience!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Signature Logo …

I have just received my signature logo which I asked them to do so I could use on my photos and it looks fantastic on them. The company were very easy to use and it didn’t cost an arm and a leg to get it done. If you are looking for your own logo this one is definitely one to look at.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Use Artlogo if you want a nice looking signiture or brandname…

I ordered a lot of things from Artlogo and it was by all a pleasant experience. The ordering is easy, they let you make 3 style choices, but you only get one style for review. I asked a question about that, and apparently, the calligrapher chooses the best style out of your 3 choices that would go well with your name. This I find a bit sad I would have loved to see an example in the other 2 styles. You can make changes until it fits your taste and purpose better. In the range of speed in replying, I tried to make contact three times and got an automatic respons Sometimes they don't reach their target goal of contacting you. But all minor things aside the signature is great, and the customer service is polite and helpful.
I most certainly can recommend Artlogo if you are looking for a good-looking signature or brand name.
Best regards
Cindy V. Gutiérrez

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Not quick turn around but great

If speed is what you are looking for.. Walk away now... But if you have time on your side it was a great experience. I love it and have had great feedback already! I'm putting it on everything :)

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

Fantastic Experience. I requested a logo and it came out just perfect. It’s an elegant logo now and super pleased.

Response Time. Fantastic
Quality. A+++

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

A heart and quill for a romance author? Yes!

The final Signature Logo was precisely what I wanted--elegant and clever. It took three versions to get it perfect, and the designer and sales rep were fantastic. The work was done quickly, they communicated with me regularly, and the price was absolutely fair. I couldn't be happier with the result.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Do not WASTE your MONEY! Use CANVA.

I am beyond shocked seeing all of the positive reviews. It has been THIRTY BUSINESS days since my order was confirmed. I have had to have numerous iterations and all of them have been horrible. This company is NOT responsive at all. They take 2-4 business days depending on their mood to respond, then another 3-7 business days to actually provide their draft. They do not read emails or instructions. They do not understand basic English/basic instructions. The first iteration of my logo was beyond ridiculous. Most of their iterations have logos/icons that can be picked up from Canva or Google images; some had misspellings; some were bleeding out of the background. It has been a very disappointing experience to say the least. I have emailed several times about an escalation or a refund or speaking to a supervisor - but have received absolutely no response. It's one of the worst companies I have ever dealt with and completely regret wasting my money (over £100) on this. If you are looking for something creative and bespoke - please AVOID.

Nov 2024 Update: I have been hounded by this company since end of September to update this review. After I wrote my review (above), they offered a 50% refund. They then continued to make mistakes (and take forever to respond) and offerred a full refund. I didn't get something decent until 20 September (which is completely ridiculous). I wasn't actually happy with it but confirmed because I was sick of continuing to deal with them (they were pretty incompetent) and I had already wasted a lot of time on it. I then had issues with the logo on their own business card template - that took another few weeks to resolve. I am still not able to print the cards but have pretty much given up. While I am using the logo - the email signature doesn't work well on Macs/iMail. The background on my LinkedIn is pretty basic - they didn't have many options. So overall - I'm still pretty dissatisfied. The only reason I'm even updating this review is because they have been hounding me since 20 September (since I accepted a logo) to update this review. I would not ever use them again. ARTLOGO - I would appreciate it if you stopped emailing me, contacting me, or messaging me. I've now updated this review, as requested.

July 31, 2024
Unprompted review
Artlogo: handwritten signature logos logo

Reply from Artlogo: handwritten signature logos

Hi Dina, thank you for your review. We are sad to hear that you were unhappy with our service.

I apologise for the fact that we could not meet your demand of paying you for your time as per your request: "Are you going to reimburse me for all the time I have wasted on this". I do understand that you are not happy, but unfortunately, we simply can't pay our clients for getting them a product that they use.

I did check our correspondence and I can see that most of the replies have been made within 1-2 working days, not 2-4 working days apart from the moment where the case has been escalated to a senior advisor. However, I apologise for any delays we have had in replying.

I fully understand that when you are not 100% sure what you want and get something that you feel does not represent you can make you frustrated, i.e. when we created a first version of the graphic element you did not like and and we went though a number of iterations, however, we did not have any input from you on what you would like and that could have added extra frustration and time in getting the version you are using right now. I apologise for this point as well.

Also, we are more than happy to redo the logo if you are unhappy with it. We are always happy to do that for all of our customers, just let us know what direction you want us to move in and we will do it. However, given your last replies, we have assumed that you did like the logo.

"I then had issues with the logo on their own business card template" - as I can see you did not bring this point to us, we would have been happy to help and we still are - just get in touch.

"While I am using the logo - the email signature doesn't work well on Macs/iMail" - this was also not brought to our attention, we are more than happy to help. Just talk to us.

"The background on my LinkedIn is pretty basic - they didn't have many options" - again, we are more than happy to create any backgrounds for you that you may want. Just contact us.

"The only reason I'm even updating this review is because they have been hounding me since 20 September" - we've only asked you to update your full experience of shopping with Artlogo. At no point of time did we ask you to write a positive review. Also, at no point of time did we "hound" you. We did send follow up emails from time to time, not more than 1 a week as we did not get a reply from you and assumed that you simply missed our messages as you did not reply.

Last but not least, I would like to point out that:
1) We are happy to make any changes adjustments you would like
2) We are happy to help with any unsolved issues
3) We did provide a full refund and while you claim "I wasn't actually happy with it but confirmed" you are using this logo on your linked in profile and as you've mentioned on your business cards.
4) Unfortunately, we could not meet your demand of paying you.

We fully understand that you've been using Trustpilot to express negative opinions about businesses that you did not enjoy working with 13/15 of your reviews are negative, but do give us a chance and we won't disappoint as you simply did not bring most of the points you've mentioned to our attention.

Rated 5 out of 5 stars

Very happy with results

The site was easy to use. The first attempt at my professional signature wasn’t quite right but I was able to explain the tweaks I wanted and they implemented them in a timely manner. I am very happy with the finished product.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Artlogo Came Through!

Artlogo produced a professional, beautiful looking signature for my emails and social media. Their customer service has been top-notch and they answered all of my questions quickly and courteously. I am very pleased and will recommend their services to anyone.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

I came across Artlogo on Instagram as…

I came across Artlogo on Instagram as I’m starting to grow my photography portfolio,and I must say there services are top notch😍 contact and help from them was superb I highly recommend👍🏼 the hand written signature has taken my new business to the next level

September 2, 2024
Unprompted review

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