ArtSound Reviews 159

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I bought the Brainwave04 earbuds. Great sound, good ANC and neat design. Swift delivery by a local European (Belgian) company. Only downside is the lack of multipoint connectivity, but this canno... See more

Rated 5 out of 5 stars

Nice, clear website. Competitive pricing for quality-products. I got an email to check if I was aware that I ordered some extra material that in fact was also included in my primary purchase. For Ar... See more

Rated 5 out of 5 stars

I've ordered and payed one remote ctrl for AI65. I received a message to tell me this part was no more availiable but a remaining part of demo will be sent to me. In the end i recieved two remote... See more

Rated 5 out of 5 stars

The Artsound R99 offers a simple alternative to the loss of radio via the coax connection by using an internet connection (LAN or WiFi), while still supporting DAB+ and FM — ideal for custom... See more

Company details

  1. Audio Visual Equipment Supplier

About ArtSound

Written by the company

De naam ArtSound zegt het: wij brengen de kunst van de klank. Want dit is sinds de jaren negentig onze passie, onze religie: het ontwerpen van luidsprekers en multiroomsystemen, waarbij kwaliteit niet onbetaalbaar hoeft te zijn. Onze R&D afdeling werkt dagelijks aan de ontwikkeling van audioproducten die aan elke situatie zijn aangepast. ArtSound is ook Belgisch en daar zijn we trots op! Wij hebben oog voor detail en Belgische know-how. En dat kan je horen in onze producten die altijd perfect klinken, zonder vervorming.

Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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Rated 5 out of 5 stars

Great value

I bought the Brainwave04 earbuds.
Great sound, good ANC and neat design.
Swift delivery by a local European (Belgian) company.
Only downside is the lack of multipoint connectivity, but this cannot be expected at this price point.
I recommend this product.

March 4, 2026
Rated 5 out of 5 stars

Pay : 1 - received :2

I've ordered and payed one remote ctrl for AI65.
I received a message to tell me this part was no more availiable but a remaining part of demo will be sent to me.
In the end i recieved two remote ctrl : a new one + the demo one.
I wrote a mail to ask where i can send back the part i've not paid and until today I didn't receive an answer.
I jheartly thank Artsound for the gift and i'll put it under the Christmas tree !

November 2, 2025
Rated 5 out of 5 stars

Internet Radio as a Coax Alternative - Internetradio als alternatief voor coax

The Artsound R99 offers a simple alternative to the loss of radio via the coax connection by using an internet connection (LAN or WiFi), while still supporting DAB+ and FM — ideal for customers switching to fiber who no longer have a coax outlet.

Currently — or in the near future — many people in Flanders are switching from coax to fiber. This device offers an affordable solution for those who don’t want to invest in a completely new (audio) amplifier or AV receiver.

______

De R99 Artsound biedt een eenvoudig alternatief voor het wegvallen van radio via de coax‑aansluiting, door gebruik te maken van een internetverbinding (LAN of WiFi), terwijl hij ook DAB+ en FM blijft ondersteunen — ideaal voor klanten die overschakelen naar fiber en geen coax‑aansluiting meer hebben.

Momenteel — of binnenkort — stappen veel mensen in Vlaanderen over van coax naar fiber. Dit toestel biedt een betaalbare oplossing voor wie geen volledig nieuwe (audio)versterker of AV-receiver wil aanschaffen.

October 10, 2025
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! One of my Brainwave3 earbuds stopped functioning. After sending an email to customer support, within 2 (!!) days, I received a brand new pair. I would definitely recommend. Thank you!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Artsound,correct service

Based on the correct service from Artsound -because they replied on my questions I"ve purchased the receiver R99. This R99 correspond completely at my expectations. Easy to install and easy to use.

August 8, 2025
Rated 1 out of 5 stars

Useless!!!!

Useless!!!!
I purchased Ri60 because the remote control of my Ri55 did not work anymore and replacement was not possible. I was hoping the new version would be better in connecting wifi. It does not. My mobile phone does a better job, so I have this useless piece of equipment and connect my radio to my hifi installation with my mobile phone...much more reliable.

December 21, 2024
ArtSound logo

Reply from ArtSound

Dear Filip,

Thank you for sharing your feedback. We sincerely regret to hear about your experience with the RI60. We strive to provide quality devices, and it’s disappointing to hear that this product didn’t meet your expectations.

The issue you’re encountering may be related to the chip responsible for receiving stations. Unfortunately, such challenges can sometimes occur due to factors beyond our immediate control, including updates from international chip manufacturers and local broadcasters. Please rest assured that we are actively working on solutions and remain committed to resolving this issue as quickly as possible.

In the meantime, we’d be happy to explore options with you to ensure you have a product that better suits your needs. Could you please reach out to us at service@houseofmusic.be? We’ll gladly work towards a resolution together.

Thank you for your patience and understanding.

Warm regards,
The ArtSound Team

Rated 3 out of 5 stars

Beautiful design, good sound, frustrating Bluetooth connection issues

I have bought ArtSound Brainwave 5 wireless headphones about half a year ago.

In general, I bought them because I loved their design and colour - which I still do. The sound quality is enjoyable too, with quite powerful speakers.

However, my pair has a weird bug, which they had from the very start, when sound randomly disconnects when i am using them on my laptop. They do not disconnect the Bluetooth connection, but the sound just disappears; the only fix i found for this is manually disconnecting and connecting them every single time.
Additionally, the microphone quality is terrible. Initially I bought these headphones hoping they can be great swap for my Urbanear Plattan 2s which are now discontinued, but with these issues, I will continue my search for the other pair of headphones.

November 26, 2024
Unprompted review
ArtSound logo

Reply from ArtSound

Dear Aušrinė Dapkevičiūtė,

Thank you for taking the time to share your experience with our ArtSound BRAINWAVE05 headphones. We’re glad to hear that you appreciate their design, colour, and sound quality, but we’re sorry to learn about the issues you’ve encountered. This is certainly not the experience we want for our customers.

We have not received similar feedback regarding the BRAINWAVE05, so it seems your pair may have a rare defect. To resolve this, we would be happy to provide you with a replacement. Please contact us at info @ artsound.be, and our team will assist you with the process.

We appreciate your feedback and hope to resolve this quickly for you.

Warm regards,
ArtSound Team

Rated 5 out of 5 stars

Incredible customer service

Nice, clear website. Competitive pricing for quality-products.
I got an email to check if I was aware that I ordered some extra material that in fact was also included in my primary purchase. For Artsound it was no problem to substract this unnecessary side-order and give me a refund, before they sent my order. (Thank you Tim 🙏🏻).

February 3, 2024

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