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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the apartments, highlighting their cleanliness, modern design, and comfortable amenities. Many people also appreciate the convenient locations, often noting easy access to public transport and local shops, which enhances their overall user experience. However, some customers also noted issues with facilities, such as a lack of air conditioning, problems with hot water supply, or heating not working. A few other people also felt that the cleanliness was not up to standard in some areas, mentioning dust or dirty surfaces.

What people talk about most

Location

People report positive experiences with location, highlighting its convenience for accessing public transport... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the hosts and staff for being kind,... See more

Facilities

Clients share ambiguous opinions on facilities. Many reviewers praise the apartments as spotless, beautifully... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the apartments as spotless,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful stay at this apartment! It's a great location, and very easy to get anywhere in London, with both the Tube and bus stops just a short walk away. The neighborhood is lively and full... See more

Company replied

Rated 5 out of 5 stars

Clean, Comfortable, and Perfectly Located! We had a wonderful stay at Brandon’s apartment and would highly recommend it. The location is fantastic, it’s just a short walk to the train and bus statio... See more

Company replied

Rated 5 out of 5 stars

No complaints at all. The apartment was beautiful and clean, immaculate. It was conveniently located. There is parking literally 2 mins away and getting into central London very easy. We would stay ag... See more

Rated 5 out of 5 stars

A really fantastic apartment. Good sized rooms, very comfortable bedroom, and both kitchen & bathroom very well equipped. About a 5 minute (easy) walk to Vauxhall tube station. I really enjoyed... See more

Company replied


Company details

  1. Property Management Company
  2. Condominium Rental Agency

Written by the company

At Artsy Properties, we specialise in stylish and comfortable mid-term rental apartments designed for travellers, professionals, and anyone in search of a home-away-from-home. Whether you're staying for a few weeks or a few months, our handpicked spaces combine the charm of boutique living with the convenience of modern amenities. With a focus on creativity, comfort, and character, our mission is to turn every stay into a new favourite. Wherever life takes you, trust Artsy Properties to provide a place that feels just right.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice stays

Everything is great!

September 19, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 2 out of 5 stars

10/10 location. 1/10 flat.

10/10 location. 20 minute walk to Liverpool Street.

1/10 cleanliness - dirty socks from the floors, a layer of dust and filth across the floors and a lot of the surfaces. Both showers have issues. Mouldy bathrooms with poor ventilation. Broken toaster. Broken fridge door. The toaster was mentioned to the host who clearly did not care. Rubbish curtains. Windows do not close and lock properly, it’s so noisy.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice and tidy apartment

We had a really good stay. The apartment was clean

July 9, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Amazing place to stay

Amazing place to stay. Had a great time. No complaints

February 15, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Fantastic stay and location

Had a fantastic stay. The flat was lovely and clean, had all the essentials. Convenient location close to the underground (10 minute walk). Most definitely recommend and would stay again.

August 31, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

A very wonderful place

A very wonderful place. Would surely book it again and again whenever I’m in Bristol. A very immaculately clean place!

August 29, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Unforgettable experience

Unforgettable experience and it’s very clean and lovely

August 27, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Great communication

Great communication. Clear information was given.

August 23, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Very clean

Very clean, modern and nice apartment for good price in London. Only recommend for all

August 10, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 1 out of 5 stars

We booked 6 nights and the apartment is…

We booked 6 nights and the apartment is similar to the photo except that the table was smaller only 4 chairs. There is no air conditioning. If you open the window you can hear all the train sounds so it’s very noisy 24hrs a day. The beds are bad quality. Wouldn’t recommend and wouldn’t book again.

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

We came from Australia to london

We came from Australia, and the booking instructions were very straightforward, especially regarding directions to the property and the check-in/check-out process. When my family and I arrived, we were pleased to find the apartment spotlessly clean in every corner.

The location is great only about 25 minutes from the city centre with no traffic and the area itself is quite new, so the apartment felt modern and spacious. One of the best parts was the PDF file sent in advance, which included all the necessary information, including the Wi-Fi password. It made the whole experience hassle-free.

Even though everything was clearly outlined, the host was still very responsive, replying within 10 minutes whenever we had a question.

Highly recommended!

August 4, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Great experience

Great experience, staff are responsive and really do care about experience.

July 18, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 4 out of 5 stars

Great location

Great location. Clean tidy property

August 3, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Lovely spacious place

Lovely spacious place, everything needed was there and close to Tesco which was a plus

August 2, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

Rated 5 out of 5 stars

Nice, stylish apartment

Absolutely lovely apartment, clean and bright, loved the basement. Only downside was very bad wi-fi reception, other than that would definitely rent again 😁👌🏾

July 22, 2025
Unprompted review
Artsy Properties logo

Reply from Artsy Properties

Thank you so much! We look forward to hosting you again.

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