INCOMPETENCE AT ITS WORST...This was one of the most incompetent…
This was one of the most incompetent businesses we have encountered on our travels in India. We were on a business trip fwith precious time on our hands and thankfully found the most incredible craftspeople in India. But this experience was so bad I felt I had to comment.
We commissioned ARTWALE to paint 2 miniature paintings on glass. We were told the price, we paid in full and waited to pick it up before leaving India. We were told it would take a day for each of the miniature paintings and the artist, the woman' who is the father of the woman who runs it - Shikarya. He said he could paint on glass acrylic etc - not a problem. However they failed to give them to us. They didnt even know how to do it on glass the daughter revealed later, then it was its taking too long to dry, then it was another artist is doing it, without even asking us. Do NOT use these people for a commission.
Shikarya who runs the business is utterly useless and gets EVERYTHING wrong. We have wasted time and money trying to work with them in a business capacity and got nothing in the end. And then says DEAL CLOSED. Thankfully we got our money back in the end. Is this any way to run a business?
Mr and Mrs Thorogood
Reply from Painting Store
Sorry for inconvenience! We took it by some confusion (reverse painting).. And we Refunded all the amounts.
thanks for understanding.