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Aruba Aloe Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their refreshing qualities and effectiveness in making skin soft and hydrated. Many appreciate the high quality of the items, noting their careful formulation and natural ingredients. The ordering process is frequently described as easy, with consumers also commending the timely and speedy delivery service. However, some customers mentioned issues with product packaging, such as damaged caps or dried-out contents upon arrival. A few also expressed concerns about the price of certain items, like a makeup bag, and some noted that recent changes to sunscreen formulas were not as effective as previous versions.

What people talk about most

Product

People report positive experiences with product. Customers are consistently satisfied with the quality and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for their effectiveness, such as... See more

Order

Reviewers mention positive feedback about order. Customers consistently praise the ease of the online... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers found products to be much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bath gel and hand lotion products are so refreshing and make skin so soft! Plus, I love supporting Aruba, one of my favorite spots to visit and vacation. Aruba Aloe lets me bring a little piece of... See more

Company replied

Rated 5 out of 5 stars

Always purchase aloe products when visiting Aruba. I decided to order online after my trip this time and was pleasantly surprised by the discount. Much easier than having to travel home with all the g... See more

Company replied

Rated 5 out of 5 stars

I had the privilege of visiting Aruba and the aloe farm. I now have a greater appreciation for aloe. I purchased some products on the island and once back in Tucson AZ I purchased the sunscreen and af... See more

Company replied

Rated 5 out of 5 stars

Well, I actually been using it on my face for about 15 years. I started going to Aruba and going to the beach and wearing all of their Sun block I bought a bunch of travel small items so whichever is... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Cosmetics Store

Written by the company

Founded in 1890, Aruba Aloe is one of the few Aloe companies in the world, that grows, harvests, and processes its own Aloe on-site. This Aloe, considered to be the finest Aloe in the world, is the base of an ever-growing collection of premium skin, hair & sun care. We pride ourselves on creating products with a plant that is so prominent in our island’s culture and heritage. Not to mention so unique in its countless benefits. Aruba’s Code of Arms even features an aloe plant in one of its quadrants-nicknamed ‘Island of Aloes’ in the 1920s. Aloe Vera marked Aruba’s first source of welfare and the quality of the Aruban Aloes have been the best in the World for more than 150 years already. "For 125 years we have grown our plants to produce the World’s Finest Aloe®" Aruba’s desert-like environment intensifies the aloe plant’s natural healing qualities and produces the earth’s most potent Aloe Vera Gel. We hand cut the leaf within hours of harvest to protect its rich and powerful nutrients. Our Aloe Vera Gel will help nurture and improve the overall health and well-being of your skin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Aruba Aloe products are the best

Aruba Aloe products are the best! Every product works well and smells good! The ordering is easy and shipments always arrive timely and in tact!

November 12, 2024
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for your feedback! We’re thrilled to hear that you love our products and appreciate their quality and fragrance. It’s great to know that ordering is easy and your shipments arrive on time and in perfect condition. Your satisfaction means the world to us, and we’re always here to provide you with the best experience!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Always great service

I've never had a problem with your orders. Not the overnight delivery but it's not necessary.

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re so glad to hear that you’ve had a smooth experience with your orders. While we don’t offer overnight delivery, we’re happy to know the timing works well for you. Your satisfaction is very important to us, and we appreciate your support!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I love these products.

I love these products.

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re delighted to hear that you love our products. Your support means the world to us, and we’re here whenever you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I love the products and how fast they…

I love the products and how fast they arrive.

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re so glad to hear that you love our products and appreciate the fast delivery. Your satisfaction is our priority, and we’re here whenever you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Love your products

Love your products. Have been using them for years. Last year I got the opportunity to visit your factory. It was the cleanest & so well organized.

December 10, 2024
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Reply from Aruba Aloe


Thank you for your feedback! We’re thrilled to hear that you’ve been enjoying our products for years and that you had the chance to visit our factory. It’s wonderful to know you appreciated the cleanliness and organization—we take great pride in that! Your support means so much to us, and we’re here whenever you need anything.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Received immefisyely

I love the aloe location and soap.

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re so happy to hear that you love our aloe products and soap. Your satisfaction means a lot to us, and we’re here to keep bringing you products you enjoy!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Aruba Aloe provides high end products…

Aruba Aloe provides high end products at affordable prices.
Delivery arrives in a short length of time.
And the products bring find memories of Aruba

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re delighted to hear that you enjoy our high-quality products at affordable prices and that our fast delivery meets your expectations. It’s wonderful to know that our products bring back fond memories of Aruba—it’s truly special to be a part of that!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I love the products

I love the products. It has changed my whole cleansing routine.

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re thrilled to hear that our products have made such a positive impact on your cleansing routine. Your satisfaction means the world to us, and we’re here whenever you need anything to enhance your skincare experience!

Warm regards,
Aruba Aloe

Rated 1 out of 5 stars

I still have not received my order

I still have not received my order. ☹️

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We're sorry to hear that you haven't received your order yet. This is not the experience we want for our customers. Please reach out to our customer service team with your order details so we can assist you right away and ensure your order gets to you as soon as possible.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I have always liked the products that…

I have always liked the products that Aruba Aloe sells. I have been buying them for about 20 years now. The only thing I do not care for is that you have changed the formulas on some of your products. Overall, I love the products and buying is very easy, shipping is fast and I honestly have had no issues.

November 12, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re so grateful for your loyalty over the past 20 years—it means so much to us! While we occasionally update formulas to improve quality and sustainability, we understand that change can be challenging and truly value your input. We're delighted to hear that you love the products overall and appreciate the ease of buying and fast shipping. Your satisfaction is very important to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I love their products so

I love their products so

November 10, 2024
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for your feedback! We’re delighted to hear that you love our products. Your satisfaction is very important to us, and we’re always here to provide the best experience possible.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Awesome products

The great discounts you offer and efficiency of delivery and packaging…

October 11, 2024
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Reply from Aruba Aloe

Thank you for your feedback! We’re delighted to hear that you appreciate our discounts, along with the efficient delivery and careful packaging. Your satisfaction is very important to us, and we’re here whenever you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Best Aloe Products

I love the products. We use them at La Cabana in Aruba.

October 11, 2024
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Reply from Aruba Aloe

Thank you for your wonderful feedback! We’re thrilled to hear that you love our products and enjoy using them at La Cabana in Aruba. Your support means a lot to us, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Easy to order

Easy to order, love your roduts

October 11, 2024
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for your feedback! We’re delighted to hear that you found the ordering process easy and that you love our products. Your satisfaction is our priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I love the ease of ordering

I love the ease of ordering. Merchandise is received promptly. I love the product!

October 11, 2024
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Reply from Aruba Aloe

Thank you for your wonderful feedback! We’re delighted to hear that you enjoy the ease of ordering and that your items arrive promptly. It’s fantastic to know you love the product as well! If there’s anything more we can do for you, don’t hesitate to reach out.

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

I was at the store after…

I was at the store after recommendations from my cousin and a friend. I did love the products especially the aloe gel and vitamin e one. I am enjoying all the products. They aee excellent quality.

October 11, 2024
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Reply from Aruba Aloe

Thank you for your kind feedback! We’re thrilled to hear that you visited our store based on recommendations and that you’re enjoying the aloe gel, vitamin E products, and more. It’s wonderful to know you’re happy with the quality, and we’re grateful to be part of your skincare routine. If you need anything, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

The products are wonderful

The products are wonderful! I love the shampoo and conditioner. It leaves my hair so soft and shiny. Will definitely order again!

September 20, 2024
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Reply from Aruba Aloe

Thank you for your fantastic feedback! We’re so happy to hear that you love the shampoo and conditioner, and that they leave your hair soft and shiny. We look forward to your next order, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Smells divine

I traveled to Aruba recently and purchased a few items and this one particular soap, the charcoal one blew me away when I first opened it and had to buy more. The smell is amazing.

September 20, 2024
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Reply from Aruba Aloe

Thank you for sharing your experience! We’re thrilled to hear that the charcoal soap left such a great impression on you, and we agree—the smell is amazing! It’s wonderful that you enjoyed it so much that you decided to buy more. If you ever need anything else, we’re here to help!

Warm regards,
Aruba Aloe

Rated 5 out of 5 stars

Efficient Service

Items ordered were sent efficiently and packaged well!

August 18, 2024
Aruba Aloe logo

Reply from Aruba Aloe

Thank you for your feedback! We’re glad to hear that your order was sent efficiently and packaged well. Your satisfaction is our priority, and we’re always here if you need anything!

Warm regards,
Aruba Aloe

Rated 1 out of 5 stars

Do not like it

September 21, 2024
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Reply from Aruba Aloe

Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out so we can help address your concerns.

Warm regards,
Aruba Aloe

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