Contacting the company has been difficult. I ordered a pair of boots which didn’t fit me as I’d hoped. I wanted to exchange for a different, more expensive pair. No response, so I ordered the second p... See more
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Review summary
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Reviews shaping this summary
Unlike past purchase experiences with A.S.98 US, received several confusing and/or contradictory emails from A.S.98 Canada. Reply to my queries from Customer Service regarding these emails have been... See more
Company replied
While I love these products, n o one got back to me in time to help me avoid paying for return shipping. While I understand you being extremely busy I found your customer service lacking. I did appr... See more
Company replied
Bought boots, beautiful but too big. Wanted to exchange for size smaller, made refund/ exchange request Nov. 11th and request not granted until Nov. 17th. Why is there a wait to process return? Wise t... See more
Company replied
Company details
- #15 of 15 best companies in Online Marketplace
- #3 of 3 best companies in Handbags Shop
- #3 of 3 best companies in Footwear Wholesaler
Written by the company
AS98.ca is an online retail company based in Canada, specializing in Italian-made products crafted from genuine Italian leather.
Contact info
3.3
Average
150 reviews
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy purchase and all went well…
Very easy purchase and all went well the purchase. Company kept me up to date on shipping and timeframes.
October 30, 2024
Reply from A.S.98 Canada
Thank you for your wonderful feedback! We’re delighted to hear that your purchase went smoothly and that you appreciated the updates on shipping and timeframes. Providing a seamless shopping experience and clear communication is our priority, and we’re thrilled to know we met your expectations. We look forward to serving you again in the future!
AS98.ca Customer Service
Product is amazing and as advertised
Product is amazing and as advertised. I received it promptly with no issues
Thank you very much
November 12, 2024
Reply from A.S.98 Canada
Thank you for your kind words! We’re so happy to hear that you love the product and that it arrived promptly without any issues. Your satisfaction means the world to us, and we look forward to serving you again in the future. Enjoy your purchase!
The AS98.ca Team
Shipping is so fast
Shipping is so fast. I have several pairs of their boots and shoes. Best quality and the details are amazing. Will definitely continue to shop this store
September 11, 2024
Reply from A.S.98 Canada
Hello, thank you for your review! Sincerely, A.S.98
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