ASAP 24/7 Plumbers Reviews 

Never use again they are thieves
They ripped off house hold especially when they realised old people in the house they start arguments.
Find out fault in boiler stupid machanic spent 45 minutes and I said what the prophet really I am looking I realised he don’t know anything so I said take call out charges and go.
He start arguments and charge me 460 pounds for nothing.next day we call another boiler man and he fix within 30 minutes and he charge me £70.it was sensor issues.
24/7 ASAP simply rubbish and I request to everyone do not use them please.

SCAM COMPANY AVOID AT ALL COSTS
Would give 0 stars if that was an option
Workers work at 1 mile per hour to make sure work trips into the next hour, one guy was like a statue I have NEVER seen anyone work so slowly
Highly unfair practice of charging for the whole hour even if they work 1 minute of an hour, gives staff no incentive to work efficiently, COMPLETE SCAM!
They add HIDDEN FEES into the small print of the invoice such as trying to charge extra for the jet wash, even though they use YOUR WATER!
The admin fee is 20% which is a complete SCAM, it costs no more to send an invoice for a £200 job than a £1000 pound job, highly unusual, should be reported to trading standards
People in the office on the phone are dishonest and do not explain honestly about how much things cost and the hidden fees
Conveniently they don't speak English when they are under pressure and are caught lying
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES THEY ARE A COMPLETE SCAM the will charge you 5x the rate of a job for what it should be, their fees are expensive, their worker are slow and inefficient and their staff are extremely rude
VERY DISHONEST PEOPLE,
DO NOT USE UNDER ANY CIRCUMSTANCES
Hopefully people read this review and avoid using them, I wish I had 🙏

Absolutely rubbish company rang up and the lady that answered the phone was not professional at all call out was £49 paid £50 no change was given invoice was £58.80 and to fix toilet £249 for a 5 min job when rang company to complain was told what do u want me to do about it please do not use this company big scammers stay away

If I could give 0 I would. Absolute scam of a company. They prey on people who are in a bind and charge exorbitant prices. £400 to fit a £3 cap at the end of a burst pipe! On site for 40 mins. They insist on a bank transfer knowing fully well that it’ll be next to impossible for customers to go through their credit card company to try and claw back the money for the sham work they did.

They have been very correct with the eta and the work aswell They came in time very respectful i will suggest them 100% to everyone

One of the best company I’ve ever called. I had a leak coming from my ceiling two other plumber came and they didn’t know what they’re doing but ASAP 24/7 plumbers sent someone very experienced. He sorted out all my problem with the reasonable price. I will 100% recommend them.

Total rip off stay away at any price.

These guys are rip off merchants. The pricing structure is unclear until the plumber is in your house, at which point they say it's £259 per hour.

After being assured a part could be sourced in 15 mins, he came back 90 minutes later, stinking of cigarettes. I was of course charged for this time, £50 for a plastic button and then an additional 20% admin fee.

Avoid at all costs - absolute bandits.

I called this company and they sent out an egineer. I was quoted £49 for the call out on the phone. When they arrived they sent me an email stating that it would be £249 per hour. At this point they were in my home and I had made arrangements for someone to be there. They didn't fix the fault I have to get an electrician out to fix it and it would have ran into thousands. Final bill was £441 for checking the problem.

Called for a PRV replacement on a hot water cylinder. Engineer quoted £269/hr and estimated 2 hours. The job took 2 hours and 6 minutes, they charged for 3 full hours. That’s an extra £269 for 6 minutes, thanks to a "per hour or part of an hour" clause buried in their T&Cs.

On top of that, a 15% admin fee (£138.90) was added to the total before VAT. Final bill: £1,277.88 for a job that any reputable plumber would charge £400–500 for.

But here’s the real concern: the invoice charges 20% VAT (£212.98) yet shows no VAT registration number anywhere. The only number on the invoice is their Companies House registration number, which is not a VAT number. If they’re not VAT-registered, collecting VAT from customers is unlawful. I’ve raised this with them directly and will be reporting it to HMRC if they cannot provide a valid VAT number.

I’m not the first to experience this, other reviews on here describe the exact same pattern: vague pricing on the phone, inflated charges on arrival, and questionable VAT practices.

The repair work itself was fine. But the pricing model is designed to extract maximum money from people in urgent situations. Avoid if you can.

Sunday morning 7am had a burst pipe called this company they sent an engineer out within 30 mins got job done in the hour and replaced the pipe that had burst reliable 10/10 timming 10/10 pricing was fair as it was emergency and stopped my house getting damaged 10/10

Very reliable plumbing and heating company. Fast response, professional staff, and high-quality work. Everything was fixed efficiently at a reasonable price. Would definitely use their services again

Great plumbing and heating service. The team was professional, arrived on time, and fixed the problem quickly. Fair pricing and excellent work. Highly recommended

We called this company out this morning complete scammers! wanted to charge us £370 for an hrs work, call out charge £69 then added VAT. We paid the call out charge and noticed no VAT number on the invoice, called for their VAT number no VAT number as not registered!! however on their invoice mentioning the charges it mentions VAT chargable! Please do not use this fake company!!!!!!!

I called asap plumbers as I had a burst pipe !
They were very prompt and professional!
They fixed the issues within minutes and got my water back on with no more leaks !
Would definitely use again 🌟🌟🌟🌟🌟

They came very quick and understood the the job did the job very well

Got an engineer in less than 1 hour . Not the cheapest service but nice to have a professional over to deal with my flood nightmare in the middle of the night.

We called up for a blocked manhole overflowing. Engineer came within a reasonable time. Well mannered and polite engineer. Was not here to waste time. Got the job done. Blood sweat and tears gone into the job. Worth every penny compared to other companies. Give the engineer a raise!!

Horrific experience. I spoke to a woman called ‘Jane’ (fake name) who despite being asked for transparency on pricing gave no information about the hourly rate only that the emergency call out fee was £69, which seemed reasonable at first blush. She said pricing would depend on the labour and whether any parts were needed etc but did not clarify that the engineer would do nothing until all charges were agreed. When the engineer turned up, he then told us that the hourly fee (excluding the call out) was £375 Plus another 15% admin fee!! Moreover, he would not even do a diagnostic unless all charges were agreed. The effective call out charge would therefore in fact have been over £500 for even 1 minute’s work. He would then not leave without payment of the misleading call out fee of £69, which we paid to get rid of him for zero service. We did not use this engineer and would NEVER EVER use this company. It is indisputably a scamming company set up to fleece people facing an urgent plumbing or boiler issue.

Do not use this service. They operate maliciously to scam people, and their pricing is predatory. The pricing is not made clear over the phone, and when the technician shows up, you must immediately sign a "contract" that says the charge is £279 per hour, but if you don't sign, you must pay £49. Among other things, you have to pay by bank transfer, which can't be refunded or disputed and you must pay before the technician leaves, which is legally unenforceable. My technician conveniently finished after 62 minutes, meaning I had to pay for a whole two hours. When asking for evidence of when he started and when he finished, they pushed back and got confrontational. On top of that, I'm not sure if he actually fixed anything.