A.S. Bikes Reviews 150

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, including bikes, trikes, and mobility scooters, highlighting their reliability and robust design. Many people commend the staff for their outstanding customer service, describing them as friendly, knowledgeable, and always willing to go the extra mile to assist. Consumers frequently mention the excellent after-sales support, noting that issues are resolved promptly and efficiently, often at no additional cost. The service provided is often described as exemplary, with many reviewers appreciating the personalized approach from this family-run business. Customers are particularly impressed with the team's commitment to their products and their willingness to offer free servicing and repairs, even for older items or second-hand purchases.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's knowledge,... See more

Service

Users describe positive interactions with service, highlighting the exemplary customer service and aftercare.... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had the mobility scooter for over two years now with no problems have been all round the med up glaziers in Iceland all around Canada and America /new york/Boston etc performed all aspects ne... See more

Rated 5 out of 5 stars

Peter and his family really know how to look after their customers. Our 15 year old bikes are well used and have been very reliable. Only on our second battery. A recent intermittent electrical fa... See more

Rated 5 out of 5 stars

Just like to say a big thank-you to Peter and Sam. This family run business deserves an award for their services, dropped my bike off at the Norwich motorhome show for repair and it has been returned... See more

Rated 5 out of 5 stars

Customer service was A*, every little thing was explained to us. I'm so happy with my 3 wheeler mobility scooter. I would highly recommend if you need one go visit AS. BIKES, you will not be disappoin... See more


Company details

  1. Bicycle Store

Written by the company

A family run business based in Coventry, supplying electric bikes since 2001 and now supplying fully folding electric tricycles and mobility scooters. Mainly based in the motorhome and caravan industry as all of our products fold and make traveling and exploring easier and more fun. Electric bikes can help you explore further and turns dread into joy when faced with hills.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Aftercare

Had a query about my bike I bought a few years back, answered promptly and with a solution that worked . Quality bikes with aftercare to match.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, excellent customer service before and after purchase! And of course the AS trike is a sturdy, amazing comfy cycle! I would 1,000% highly recommend this trike !!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great mobility trike

Very helpful staff. Bought the mobility trike for my partner and he is 6'2" and 16st but is very comfortable on it and it is much more sturdy than others he has tried. Delivery was the next day. Battery locks in so no worries about it getting stolen if left outside somewhere. It is heavier than some foldable scooters but a compromise for sturdiness. Very 😊 happy

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

High quality product from a great company

Bought two 20inch folding electric bikes from AS bikes in November 2024. Extremely pleased with the bikes which have far exceeded my expectations. Excellent quality from a great British company where customer service is a priority. Highly recommended.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great product and great family business

I had been looking for a folding electric bike for some time which didn’t cost a fortune. The only ones I found were either too heavy or didn’t have many good reviews plus there were many that weren’t available to ‘test drive’. But then I found out about AS Bikes, so I contact them to see if me and my partner could go and view their Electrobike MK3. They were more than accommodating and as we were in Plymouth and travelling home to the North West the next day we arrange to call in on the way. On arrival we were met by Sam and two very friendly dogs. I had forgotten to say we would be bringing our Cockapoo Ruby with us. But that was not a problem and Ruby was made to feel very welcome as were we. The bike was ready for us and Sam and her Dad, Peter, explained the workings etc and we were able to test ride the bike in their yard. We must have been there for almost a hour and a half. What a lovely family they are, they couldn’t do enough for us.
Once home we contacted Sam to order the bike and a couple of accessories and the package arrived the next day! The bike is in perfect condition and we are happy with how it rides. It is exactly what I was looking for. Plus it gives both me and my partner great satisfaction that we bought it from a lovely small family business.
I’m sure it won’t be long before we are going back to buy another for my partner as I can’t get him off mine!
I highly recommend this small family business.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Mobility scooter

Mobility scooter. Had problems with the fuse holder in the battery box. They replaced the fuse but it still blew so they took the scooter away. Whilst away they gave it a full service, replaced the throttle as that was sticking intermittently and gave me a new base cushion. This is 1st class service that you will not get from a larger company. I had a look a possibly buying anew scooter as back up. The same scooter more or less but at twice the price. Use this company well worth it.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

A big Thankyou to AS Bikes We went to…

A big Thankyou to AS Bikes We went to see them after I tried a an ETrike at a show and bought one took me a little while to get used to it. I knew this would happen as it was explained to me at the show. Now I love it and can't wait to take it on holiday. It folds up so well (a work of art) it will go anywhere and we also bought the fold up mobility scooter, again folds up so easy. The family run company are knowledgeable, helpful and friendly. I know that if we have any issues or they need a service they will help. I wish more companies were as good to deal with as ASBIKES.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

REVIEW of ELECTROTRIKE and A.S BIKES 2024

REVIEW of ELECTROTRIKE and A.S. BIKES. Nov.2024.
I don’t usually write reviews, so this one is somewhat unique for me.
As with many of the reviews I read before dealing with this company I would repeat that they give an excellent service and nothing seems too much trouble for them.
After many questions from me, which were answered swiftly and comprehensively, I decided to travel to Coventry to have a look for myself.
Although I don’t like travelling, I am so glad that I did this journey as the whole experience of meeting this team was such a pleasant experience. I would give them 5 stars just for that.
However, the purpose of the journey was to thoroughly examine and try their Electrotrike, which I was able to do at length with the guidance and assistance of Sam’s dad.
It should be said that I had previously looked at many other possible candidates for my purchase of an Etrike, so I had a good idea of what I did and did not want.
This Electrotrike seemed very well thought through and designed by someone who knew what they wanted from such a machine and I appreciate many of the details in the design. Fortunately, most of the design features appealed to me, so I purchased the trike there and then.
I particularly liked the way the trike’s back wheels fold, as this (along with the fold-down handlebars) allows me to park it in a narrow access at the side of my house, so that I can still walk past it.
I also liked the thought of it being able to stand upright in a vehicle. However, this was not possible in my wife’s Mini but was easily achieved in my Citroen.
Having now road-tested it at home in testing terrain and conditions, I can confidently give the trike a 5-star rating to match the service.
Now for the relatively minor things that I might have wished for that this trike did not have at this juncture and those things I have altered since returning home.
1) The trike felt a bit on the heavy side, so I’m glad I knew that before the purchase.
2) I would have liked it to have one or two USB ports & a socket so that I could tap into the battery power for other things like lights, phone charging, tyre inflation etc.
3) The trike came with two reflectors on the back mudguards, which I have changed for indicator lights (which I have also put on the handlebars).
4) Having removed the only reflectors, I am now in the process of putting reflectors on the main back frame. (The law states that in the UK, bikes and trikes should have both lights and reflectors to ride at night).
5) This trike ‘can’ be wheeled along when folded but it only wheels on one of the back wheels because the other is a drive wheel. I am presently designing a ‘bogey wheel’ for that side whereby this minor inconvenience can be easily overcome.
6) I liked the available option of having the trike as a two-seater but felt that the present option would not suit my wife’s preferences for seating, so I intend (at some time) to design a second seat to suit her needs.
PLEASE NOTE: None of these additional comments detract from my assessment that this folding Etrike is probably the best available E trike on the market at this time and at a very reasonable price compared with others on the market.
Hence: I give them 5 stars for service and 5 stars for the Etrike (10 stars in all) and I wish them well for the future.

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. A great firm who really go out of their way to look after their customers. The mobility scooter we bought folds up so easily it makes others a joke. It’s even easy to move folded up.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

New battery

Just collected a new battery for my bike. Also a repair done. Great service, Sam her dad and uncle very helpful. A coffee while I waited. Cannot fault the service.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

This was the only trike for us because…

This was the only trike for us because we needed to keep it in a passage-way with the bicycles and put it on the back of our motorhome. It will fit in the back of the quite small Kia Picanto!
But it was also a very good choice - its wider than any other trike and more stable. Its mechanically simple and probably more reliable than most. The front-drive system is simple but reliable and encourages very tight turns on pavements and in tight parking spaces.
AS Bikes is a family firm delivering legendary service. They are based in Coventry but also visit Motorhome Shows all round the country (see the list on their web-site) and do any minor servicing needed for you there. Customers seem to be universally happy.
The trike does not have its own Facebook page - fans simply took over "UK ADULT TRIKES". Second hand Electrotrikes come up occasionally and seem to be snapped up at relatively high prices.
Most trikes come with a wire basket, Electrotrike give you that option but, because of the trike width, most people choose a particular smart and removable motorcycle top-box (known as the "double-helmet").
Remove the box and you can fit a platform and a big plastic bin for serious amounts of shopping - or even camping equipment.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

We would give more stars if we could

We would give more stars if we could. Wonderful customer service. Only too happy to let us take time, and 2 visits, before we made our purchase. We are thrilled with our electric folding bikes, which are easy to fold and great to ride

October 9, 2024
Unprompted review

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