ascendex.com Reviews 194

If you all really get to know more about the person I am, I don’t think you will have gut and effrontery to play with me in whatsoever way you may see it and it was just that Bryndel LLP were too peaceful to and extend they only wanted refunds because I actually just want everything to be brought down for a good reason

Worst exchange ever. My account was "temporarily" suspended somewhere in november 2024. After numerous emails I still cannot access my funds. Make sure you never get involved with this organisation.

Three days ago, Ascendex stole every coin from my Ascendex account. Costumer service wrote, that i withdraw them 2021. I even did nit have an account 2021. Be carefully or better withdraw all your coins to an other exchange.

I lost $118334.59! Some background...When my account had $65,000 in it, I attempted to transfer some USDT to Coinbase and somehow 4digits got added to the end of the transfer address. AsendEX locked my account due to "subspinous activity" and had me do a "Verification" process. I had to send pictures of my DL, a selfie and as a final verification step I was required deposit exactly 16235USDT (a little over $16200) to unlock my account. I made the required deposit, did a few trades and deposited more funds. My balance rose to over $118 thousand. I attempted to transfer 5000USDT to my Coinbase account and the transfer was "Rejected". I inquired and was told that everything appeared fine and to re-attempt the transfer. I re-attempted and was rejected again. On further inquiry I was informed that the "site was performing an upgrade of the transfer system". I was told to be patient and that I could try again after the upgrade was completed. About twelve hours later they informed me that the upgrade was completed, and the system was now ready for transfers. I again attempted to transfer USDT to my Coinbase account and I was informed that my transfer was rejected and my account has been locked because my "frequent withdrawal attempts has triggered the security protection system". I was then informed that I will be required to make a deposit of 35500.20 USDT (over $35,000.00) (equal to 30% of my current balance) by September 15, 2024 (eight days from today) or my account will be perinatally locked. Like the Hotel California...you can checkout anytime you like, but you can never leave! I highly recommend that you do not put anything in AscendEX if you ever want to see it again!!!

My instinct, AU T H O RI.ST O RE was the reason I didn't lose my fortune to this terrible set of people

Nothing good is coming out of this, had to f!le for myd!rect depos !t cla!m with 'absorbs. cloud' and it works

I had high hopes for this platform with its sleek UI and features, but wow, what a disappointment. My account's been suspended for over a year, $105k stuck with ZERO explanation. Customer support is useless. Reached out countless times, no real response. I have been with primeeightt for over a two years now and it keeps delivering flawless service and peace of mind. Stability matters.

scamming piece of exchange.
alleged dorming fee, they are literally "selling" your crypto without informing you, but it does not even appear in your trading history. imagine: they touch YOUR own crypto without telling you, no email, nothing in the exchange that your assets just dissapeared. I mean literally: THEY JUST DISSAPPEARED LIKE COPPERFIELD DID SOMETHING TO THEM. Whos gonna explain that causality hole now to my tax office? Copperfield?

Ascendex won´t let me withdraw under the pretends that it has an tech error. It has been almost 2 weeks now. I just wanted to withdraw only like 4k.
I have as of 1st December 2024 189,000 USD worth in the account in various cryptocurrency and USDT. Customer support is not replying what is going.
Only way forward is probably through a lawyer.

You can also check Reddit, so many reporting that they are not able to withdraw, account getting closed without reason etc.

Avoid Ascendex at all costs!!!!

This exchange is a scam as mentioned in many other comments. Avoid at all cost. They steal your money under a false pretext of inactivity. Nice business model.

They are stealing from their clients.
AVOID AT ALL COSTS

They stole all my crypto due to inactivity. See par.4.9 of their terms of service.

They didn’t even send an email notification. They are proper scammers.

DON’T DO BUSINESS WITH THEM

NEVER use this exchange at any cost. I created 3 accounts with AscendEx in 2021. Deposited over 11k worth of usdt on their exchange and purchased xrp, xrpt, eth, omi and bepro cryptos. Logged on 5 days ago since 2021 and all my crypto is gone along with any trace of my usdt deposits and any transaction history. Contacted service desk and got a reply with their updated TOS conditions effective May 15, 2023. Section 4.9 states if your account is inactive they will charge a $10 USD fee. It doesn't state anywhere that this is a monthly fee as it is NOT. The word "month" is only used 3 times in their TOS. A $10 USD monthly fee is for their Copy trading Service (Section 6.1 Copy Trading Service).
You do not agree to this 10USD fee until you login in to your account as this is when you acknowledge their updated TOS.
So if your account is dormant for a long time they will just assume that maybe you can't login anymore and steal your crypto. Theres no other explanation.

Dont bother with their Telegram Admins as they do not respond.
If you have crypto on AscendEx transfer it asap.

I staked Ecomi (OMI) with these halfwits in 2022, only to come back in 2024 and be told I had 'no funding' due to an 'inactivity fee'... if you stake a coin aren't you necessarily going to be inactive for a while?

My recla!mation was accomplished when the web team name on title came !n and handle everyth!ng.

Not legit exchange is scam they cheat customers even a small amount please dont used this exchange

Hi everyone,

I’m reaching out to this community because I’m facing a serious issue with AscendEX, and I need some advice or guidance. I have worth $30,000 USD in funds that AscendEX is currently holding, and I believe this might be due to fraudulent or unlawful practices on their part.

Details of the Issue:

*Amount Involved: $30,000 USD

*Date of Issue: Since 28th August 2024

*Description: Team locked my account and wiped away funds worth 30k usd citing I am involved in market manipulation whereas it was just normal limit buy or sell orders in my account at fair market prices.

*Actions Taken: Already contacted support to furnish details of transactions that they think are manipulations but they are failing to reply even after 100's of followup..It seems they just want to get away with my funds illegally.

I’ve already contacted their customer support multiple times but have not received a satisfactory response. I’ve also reviewed their terms of service and believe that their actions might not align with their stated policies.

Questions:

1.Has anyone else experienced a similar issue with AscendEX?

2.What steps should I take to escalate this matter?

3.Are there any specific authorities or organizations I should report this to?

I appreciate any advice or suggestions you can provide.If anyone has successfully resolved a similar issue or has tips on how to proceed, I’d be very grateful to hear from you.Thank you for your support.

After reading these reviews, I think I was very lucky. Joined them to take advantage of Arbitrage opportunities across several exchanges. Since these trades need to be done quickly, I used their “bank wire” offering and sent them $200 (I’m in the UK but have a UK $ account) so that I’d be ready to do some speedy transfers. According to my bank, the money hit their bank in Romania within an hour of me instigating the wire. 3 days and several emails later, still waiting to the point I’d become convinced the cash was lost. Thankfully, their wire service seems to have a bug, and, by default, my $200 found its way back into my account. Never again, if you send these people money, that very act carries a higher risk than the trading its self!

Good 👍 exchange

This exchange is a SCAM. They stole my crypto via a monthly "inactivity fee" which is not communicated to anyone.

Can someone start a class action??

Ascendex is a very good encrypted exchange. I have used it for three years and it is very safe.