So far it’s been a decent run. One of the smoothest onboarding processes I’ve had this year even while firms are falling apart. Trader-friendly trading conditions ( can be better if adjust SL rule 🙏�... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Silly customer service and communication. They need to give more details about their migration to the customer. What they say is to be patient and wait. Well, we bought your products but suddenly stop... See more
Absolute joke of a firm A pathetic dashboard that can’t update Nothing more than a ponzi to take vulnerable traders money Smug, disrespectful staff Absolutely absurd rules impleme... See more
Really competitive challenge conditions and pricing. Received credentials for account quickly & also phase 2 & funded contract quickly. Support team are super active and responsive. I’ve requested... See more
Company replied
Company details
Written by the company
Ascendx Capital presents a unique two-step Evaluation Process tailored for traders. This meticulously crafted journey involves an Ascendx Challenge followed by Verification, aimed at revealing trading acumen. Upon successful completion, traders earn the opportunity to trade on an Ascendx Account, potentially with a balance of up to $200,000. While challenges may arise along the path to this achievement, our array of educational resources, Account Analysis, and Performance Coaches are primed to bolster your quest for financial independence.
Contact info
77 Marsh Wall,South Quay, E149SH, london, United Kingdom
- info@ascendxcapital.com
- ascendxcapital.com
3.5
Average
583 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've had a positive experience with…
I've had a positive experience with AscendX Capital. Their trading conditions have been excellent, and the customer support has been responsive. The CEO's active involvement is reassuring. I would recommend trying out their services—my experience has been very satisfying
August 5, 2024
Unprompted review
Reply from Ascendxcapital
Dear Adedeji,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Mo really helped me out this guy is a…
Mo really helped me out this guy is a legend thank you so much!
September 4, 2024
Unprompted review
Reply from Ascendxcapital
Dear Luke,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Their gambling rule is that you can not…
Their gambling rule is that you can not risk more than 3%. I risked 2.9% and my payout got denied I followed the rules and my payout was still rejected.
September 3, 2024
Unprompted review
Reply from Ascendxcapital
Hello Isla,
We don't breach people if they risked 2.9%. Keep in mind, the gambling rule is based on exposure to the markets. If you trade went against you more than 3% it will count as a hard breach of our gambling rule.
If you have any questions, kindly reach out to Mk@ascendxcapital.com
Thank you!
They are going to say the usual “they…
They are going to say the usual “they can’t find my details in their system” always the best way to get out of replying to a truthful review. To be honest everything was alright at the start wasn’t to fussy but now everything flipped and I don’t even know what is happening now? Payout has been requested over a month ago now $15000 and they still haven’t paid. No communication I think this is starting to be a trend with other traders aswell
September 4, 2024
Unprompted review
Reply from Ascendxcapital
Hello Gabriel,
When we respond to your review with we can't find any information for you in the system. It's as a result of requesting information via trustpilot, and you didn't respond with providing more details about you.
If you traded within our rules on the funded account then you should've been paid. However, if you breached your account, and you received an email from our risk team why you breached then that can be the reason why you weren't paid.
If you have any questions. Kindly, reach out to Mk@ascendxcapital.com
Thank you!
8 weeks I have been waiting now to…
8 weeks I have been waiting now to finally get my funded account back after they have lost mt5 and I still do not have an account image being a trader and a prop firm not giving you the account for 8 weeks!
August 4, 2024
Unprompted review
Reply from Ascendxcapital
Hello Abud,
We are doing everything possible as a business to bring back Mt5 as fast and as soon as possible. Your patience and understanding is highly appreciated.
Additionally, we appreciate that we don't get attacked by negative reviews as the issuance of the account is right around the corner.
If you have any questions, Kindly reach out to Mk@ascendxcapital.com
Thank you!
This company is a fraud they take money…
This company is a fraud they take money for the challenges but when it comes to payout they do not want to pay my hard earned money.
August 30, 2024
Unprompted review
Reply from Ascendxcapital
Hello Joshua,
I can't find any information for you in the system. If you are genuinely a client. Kindly, provide trustpilot with more information so we can investigate your issue further.
We are not fraud, and we pay every trader out that trade within the rules we have mentioned on our FAQ's.
If you have any questions. Please reach out to Mk@ascendxcapital.com
Thanks!
AscendX Capital has been an absolute…
AscendX Capital has been an absolute game-changer for my trading career. Their competitive funding program and transparent terms have provided me with the opportunity to scale my trading and achieve my financial goals. The support team is always responsive and helpful, and the platform is user-friendly and reliable. I highly recommend AscendX Capital to any trader looking to take their career to the next level
August 22, 2024
Reply from Ascendxcapital
Dear Ahmed,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Great firm I got my payout!
I was worried that they were not going to be able to payout because of the big sales they have been promoting for 50% of account deals but I requested my payout they said up to week to process I was approved the following day and the money was sent the next two days. I was told once I followed the rules that I would get my payout and that is what I did, also the support and discord were very quick to answer any of my questions great communication. Looking forward to more payouts and getting more capital with this firm they are my favourite in the industry!! Keep up the great work everyone:)
August 22, 2024
Unprompted review
Reply from Ascendxcapital
Dear Warren,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Said it before I’ll say it again
Said it before I’ll say it again, AscendX capital is the truth. My guy @fury on discord holding it down always late at night and doing the lords work. Helped me through a little issue that was an honest mistake and he had it sorted in mins. He’s a stand up dude. I mean, they all are tbh, but he’s extra rad. Cheers mate !
September 2, 2024
Unprompted review
Reply from Ascendxcapital
Dear Bertram,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Top Tier Support
Hats off to Team Ascendx support team! I must say the responses were lightning fast and don't let me get started on courtesy and efficiency ✨️ Big shout out to Asta and Diamond! You guys are the real MVPs 🙏🏽
September 3, 2024
Unprompted review
Reply from Ascendxcapital
Dear Hilton,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Great Prop firm
I'm still working on passing Phase 2, but so far, the conditions have been great. The cTrader platform is good, although they will soon transition to MT5. The pricing is fair, and the profit targets for Phases 1 and 2 are much more achievable compared to other prop firms. Hope they keep getting better and better
September 2, 2024
Reply from Ascendxcapital
Dear Maz,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Website platform trading.
My name is Asliddin,email aergashevi**@inbox.ru (so your automatic response will not be like “we can’t find your details bla bla”,when I was purchasing I wasn’t notified that dxtrade platform goes only on website,if I knew I wouldn’t purchase that,it’s hell to trade on the website to login again again and again.I texted to the discord group I didn’t promote any other prop firm or I didn’t blame for something that didn’t happen,I said okay,if I didn’t place any trade can I request refund because I don’t want to waste my time and nervous for website trading,and was told that I can request only on my 1st payout,and was kicked out of the discord group.isn’t it a stupidity?all the propfirms allow traders to request a refund as long as the didn’t place an order,how come you guys are special?All the new traders who want to start to work with them,don’t,don’t waste your time.
September 2, 2024
Unprompted review
Best propfirm out there .
Best propfirm out there .
The support system is crazy fast and reliable.
The payouts are always well timed.
Can’t wait to buy a few more with these guys,
Best in the business
September 2, 2024
Unprompted review
Reply from Ascendxcapital
Dear Jlew,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Reply from Ascendxcapital
Hello Azharudheen,
I can't find any information for you in the system. If you are genuinely a client. Kindly, provide trustpilot with more information so we can investigate your issue further.
If you have any questions. Please reach out to Mk@ascendxcapital.com with subject line (Spreads)!
Thanks!
Customer support is very enthusiastic
Thank you so much, Falcon, for your enthusiastic assistance in completing my verification.
I got funded account much faster than anticipated.
February 9, 2024
Unprompted review
Reply from Ascendxcapital
Dear Tran,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
My honest review trading with AscendX
This will be long, but bear with me. I have tried trading through several prop firms in the past 3 years, but all of them turned out to have some shady things going on in the background. Payout denials, KYC issues, bad support, stupid rules against honest traders. Ascendx has none of these! If you check integrity in the dictionary, you will find the URL of AscendX Capital. These guys are running a prop firm so transparently, that even a newly joined member can feel like they are part of the company. The owners makes us feel that we are on the same level, they care about every person and don't go chasing profits, instead giving away lot of money to real traders. The trading conditions is top of the shelf, you will always kmow what is going on. You can be assured, if you pay for the service, they are going to deliver their promises as long as you play by the rules.
I want to thank AscendX for helping me reach a new level in trading and the community, support moderators as well. AscendX feels like a big family to me, and I'm glad to be a part of this family.
This review is based on my 3 and a half month experience with this company.
August 10, 2024
Reply from Ascendxcapital
Dear Akooos,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Great firm and everything is very fast…
Great firm and everything is very fast and easy...I highly recommend it.
September 3, 2024
Unprompted review
Reply from Ascendxcapital
Dear Priyanshu,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Amazing prop firm
Amazing prop firm, made easy and simple for
Us traders!!
September 2, 2024
Unprompted review
Reply from Ascendxcapital
Dear Ish,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
Spreads...
The actual prop firm is good, the support team is good. But the spreads on c-trader are genuinely shocking. Way too many times my limits didn't get triggered eventhough I gave a few pips to accommodate for spreads. In fact there's not point of setting limits, there might as well just be a market execution option. Hopefully that changes because everything else is calm.
September 2, 2024
Unprompted review
Reply from Ascendxcapital
Hello Ytd,
Thank you for sharing your experience with us. We have thousands of people praising our trading conditions, and we do appreciate your feedback.
I would like to understand more about what happened in your case. Kindly reach out to Mk@ascendxcapital.com with a title Spreads.
Once again, We thank you for taking the time to review us, and we look forward to earning your 5 star reviews in the future!
I just dont have words for this…
I just dont have words for this beautiful company and propfirm. The community is so nice, the staff members are so sweet and even the owners are nice. Thank god i find this propfirm 💚🖤
September 2, 2024
Reply from Ascendxcapital
Dear Soufyane,
Thank you so much for your kind review. Supporting our traders is at the heart of everything we do, and we’re excited to continue being a part of your journey as you grow with us.
Please feel free to reach out to me directly at MK@ascendxcapital.com with the subject line "5-Star Review," and share any feedback on how we can continue to improve our services. As a token of our gratitude for your generosity, we have a special surprise waiting for you!
Thank you again for your support!
Warm regards,
Mk - Head of Operations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.