I’ve been with them for over five years now absolutely amazing customer service great insurance the benefits the website. Everything is absolutely fantastic. As long as they’ll have me I’m gonna remai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The urgent reminder was great! Currently emails, snail mail and phone communications can be buried under the chaotic life I lead care giving for two parents in ill health & in their 80s… running a bu... See more
Company replied
I love the website and all of the advantages and recourses available to use such as the education site for estees. There are so many videos to watch that help you improve your business and customer... See more
Company replied
The absolute best customer service. I appreciate the customer service being local (within the USA); this makes me feel safe and sound. Anytime I call, there is always someone willing to go the extra m... See more
Company replied
Company details
- Association or Organization
- Beauty Salon
- Beauty School
- Liability Insurance Company
- Professional and Hobby Associations
Written by the company
Associated Skin Care Professionals (ASCP) is the nation’s largest association for skin care professionals, helping members build successful careers. For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. ASCP empowers you to reach your highest potential by providing innovative business solutions, unmatched quality education, vital professional liability insurance, and a dedicated team who cares about our members’ success and is always willing to go the extra mile for our members.
ASCP MEMBERSHIP
Written by the company
- It's All About You!
- Associated Skin Care Professionals is the ONLY all-inclusive source for professional liability insurance, educational technique videos, career support, and more! For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. Become a member today! www.ascpskincare.com
Contact info
25188 Genesee Trail Rd, Suite 200, 80401, Golden, United States
- 800-789-0411
- getconnected@ascpskincare.com
- ascpskincare.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Associated Skin Care Professionals
We're happy to hear that our website is easy to use. Thank you for your feedback; it's greatly appreciated.
Associated Skin Care Professionals
Customer service was exactly what it…
Customer service was exactly what it should be. Very helpful, professional and friendly.
March 5, 2026
Reply from Associated Skin Care Professionals
We are happy to hear that you found our customer service helpful, professional, and friendly. We appreciate you taking the time to leave us this positive feedback.
Associated Skin Care Professionals
Sadly,
One of the features we liked was the free access to PocketSuite, but when we were denied processing, we went somewhere else, as we needed everything to flow together, from the booking and scheduling, to services, to the billing to the payment.
On the plus side, we haven't had to use the insurance yet, so I can't comment on that.
January 29, 2026
Reply from Associated Skin Care Professionals
We're sorry to hear PocketSuite wasn't the right fit for your business. We know that having your booking, services, and payments work seamlessly together is absolutely essential, and we understand you couldn't wait on that.
We did want to clarify one thing for anyone reading: payment processing eligibility through PocketSuite is determined by Stripe, their payment processor, and falls outside of ASCP's control. If you were denied processing, it may be worth reaching out to PocketSuite directly at support@pocketsuite.io In some cases, there are paths to resolution we wouldn't want members to miss. We'd also love for you to know that ASCP members have access to an exclusive offer through Square, which may be a great fit if you're still looking for an integrated booking and payment solution. You can learn more at ascpskincare.com/ascp-x-square.
If there's ever anything we can do to support your business please reach out. We're always here.
I LOVE ASCP!!!
I love ASCP! They have so many great resources apart from having great policies! I love that they also have really great educational magazines!!! I get super excited to receive them!!!
March 4, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that you love our resources and policies! It's great to know that you enjoy our educational magazines, and we appreciate your excitement. Thank you for your positive feedback!
Associated Skin Care Professionals
affordable
February 22, 2026
Reply from Associated Skin Care Professionals
We are so glad you found ASCP to be affordable. We appreciate your taking the time to provide feedback.
ASCP - Associated Skin Care Professionals
I have been using ASCP for my insurance…
I have been using ASCP for my insurance needs for 15+ years now. I feel comfortable knowing they take care of my insurance needs. They cover a whole scope of coverage too. Highly recommend.
February 18, 2026
Reply from Associated Skin Care Professionals
We appreciate your long-term trust in us for your insurance needs. We're happy to hear that you feel secure with our comprehensive coverage options. Thank you for recommending us!
Associated Skin Care Professionals
Reply from Associated Skin Care Professionals
We're glad our service is invaluable to your business. Thank you for your positive feedback; we appreciate it very much.
Associated Skin Care Professionals
Mahalo
Customer service answered all my questions. Easy process to start my membership and coverage.
February 13, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that our customer service team was able to answer your questions! We're also glad the membership process was easy for you.
Associated Skin Care Professionals
Professional organization dedicated to our industry
Insurance directed to my needs, plenty of education and support. When I decide to add something new to my tool box, I check with them and if they say if under my license and state I can add this device or practice.
February 8, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that our insurance met your needs and that you found our education and support helpful. Thank you for trusting us to help you with your practice. We appreciate your feedback!
Associated Skin Care Professionals
Amazing service
I’ve been using ASCP for my esti insurance for the entire 5.5 years I’ve been licensed :) love the resources
November 8, 2025
Reply from Associated Skin Care Professionals
We're happy to hear that you've had a great experience with our esthetician insurance and resources for so long! Thank you for sharing your positive feedback with us.
Associated Skin Care Professionals
Reply from Associated Skin Care Professionals
We're happy to hear that you've had great member benefits since 2001. Thank you for your long-term membership and positive feedback!
Associated Skin Care Professionals
customer service is always great
customer service is always great, and easy to renew my insurance with your company.
February 2, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that you consistently receive great customer service! We appreciate you taking the time to let us know that renewing your insurance is easy.
Associated Skin Care Professionals
Professional
Professional, easy process and a lot of information in the tip of your hands.
March 1, 2026
Unprompted review
Reply from Associated Skin Care Professionals
We're happy to hear that you found the process easy and informative. We appreciate you taking the time to share your positive experience with us.
Associated Skin Care Professionals
Love the fact you can get a real person…
Love the fact you can get a real person the line if needed. Always keep member up to date on the industry. Super magazine too!
February 3, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that you appreciate being able to speak to a real person and that you find our industry updates and magazine valuable. Thank you for your positive feedback!
Associated Skin Care Professionals
So easy to use and honestly some of the…
So easy to use and honestly some of the best customer service I've found.
January 31, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that our product is easy to use. We truly appreciate your kind words regarding our customer service. Thank you for the feedback!
Associated Skin Care Professionals
ASCP is always on top of the new…
ASCP is always on top of the new trending ingredients and technology in the field. As an instructor; I recommend my students to refer back to ASCP for education assistance!
January 27, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that you find our resources helpful and up-to-date! It's great to know that you recommend ASCP to your students for educational support. Thank you for your positive feedback!
Associated Skin Care Professionals
I love everything about ASCP
I love everything about ASCP! The continued education, the blogs, the podcasts, everything is very convenient and efficient! Thank you all!
January 28, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that you find our continued education, blogs, and podcasts convenient and efficient! Thank you for your positive feedback; we appreciate it!
Associated Skin Care Professionals
Great experience!
Everything was great signing up was easy and quick plus I love all the extra perks we get like the continued education options we have online!
January 26, 2026
Reply from Associated Skin Care Professionals
We're happy to hear that signing up was easy and quick for you. It's great to know you love the extra perks and continued education options we provide. Thanks for your positive feedback!
Associated Skin Care Professionals
Renewed without permission
January 25, 2026
Reply from Associated Skin Care Professionals
We’re so sorry for any confusion around your renewal. Your account was set to auto-renew, which is why it processed — but as soon as you reached out the next day, we issued a full refund right away.
We completely understand how unexpected charges can be frustrating, and we’re always happy to help review or update account settings anytime.
ASCP - Associated Skin Care Professionals
Easy to renew
January 18, 2026
Reply from Associated Skin Care Professionals
We are happy to hear that you found our membership easy to renew. Thank you for your feedback; we appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.