asdagiftcards.com Reviews 2,254

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and convenience of purchasing gift cards online, often noting the quick electronic delivery. Many appreciate the ability to use these cards for various purposes, including saving for Christmas or providing practical help to family members. The process of topping up cards and checking balances online is also often praised for its simplicity and utility. However, some people encountered difficulties with the product itself, such as restrictions on where certain gift cards could be used or issues with specific retailers. The website also presented challenges for some, with problems like payment rejections, issues with online top-ups, and difficulties checking card balances due to technical glitches or security measures. A few other people also felt that the payment process could be complicated, with some banks not recognizing certain payment processors, leading to frustration and multiple attempts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers found gift cards easy to... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the website and overall... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to use for... See more

Payment

Consumers find payment to be ambiguous, with some reporting easy transactions and quick gift card delivery.... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process for gift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was so easy to purchase and send electronically as a gift to someone who had just lost their job. The only reason I have dropped one star is that it was not emphasised that the gift card needs t... See more

Company replied

Rated 4 out of 5 stars

Really easy to purchase and was delivered by email on the chosen date. Really good for Christmas, birthdays etc. There are lots of places to be able to use purchase from; however it names boohoo but d... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

The gift card arrived on time but unfortunately an error occurred when the order was placed (the error was due to a mistake when the card was ordered my me )Now all has been resolved and the gift card... See more

Company replied


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 1 out of 5 stars

Seemed like a good idea

Seemed like a good idea, so I bought 2 online and put £30 on each. When I went to top them up (online), I was shocked to discover that they both came up as "invalid"! I contacted Asda who couldn't seem to d sort it out... very disappointed!

January 21, 2026
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Reply from asdagiftcards.com

Hi Angela, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you try removing the gift cards and re-adding to your online account. Best wishes, Libby

Rated 2 out of 5 stars

I thought the amount i bought would be…

I thought the amount i bought would be given to recipient but they didn't get the full amount ie sent £250 and they got £170

January 20, 2026
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Reply from asdagiftcards.com

Hi Alison, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet expectations. Please can you reach out using our contact us form on our website whereby our team will be able to assist further. Best wishes, Libby

Rated 5 out of 5 stars

Very easy to buy and send via e mail…

Very easy to buy and send via e mail instantly

January 19, 2026
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Reply from asdagiftcards.com

Hi Madeleine, we're happy to hear that our service was easy to use and convenient for sending via email. Thank you for your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Always friendly

September 24, 2025
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Reply from asdagiftcards.com

Hi Jo, we're glad you found our service friendly. Thank you for your feedback; we appreciate it. Best wishes, Libby

Rated 5 out of 5 stars

Asda gift card balance check/top ups

Purchasing an Asda Gift card it is vital this is from Asda website and not another spurious site advertising Asda and other stores gift cards to ensure security. Purchased for relatives with the intention of frequent top ups.

January 18, 2026
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Reply from asdagiftcards.com

Hi Chris, we appreciate you bringing this to our attention. We acknowledge the importance of purchasing gift cards from our official website for security, especially with the intention of frequent top-ups. Thank you for sharing this advice with other customers. Best wishes, Libby

Rated 5 out of 5 stars

Brilliant buying gift card from you so…

Brilliant buying gift card from you so I
can send to the grandkids.
Thank you ASDA.

January 17, 2026
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Reply from asdagiftcards.com

Hi Martin, we're happy to hear that you found our gift card option brilliant for your grandkids! Thank you for your positive feedback and for choosing us. Best wishes, Libby

Rated 5 out of 5 stars

Very easy to use.

Very easy to use.
They come in very handy.

January 17, 2026
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Reply from asdagiftcards.com

Hi Paul, we're happy to hear that our product is very easy for you to use and comes in handy. Thank you for your positive feedback! Best wishes, Libby

Rated 1 out of 5 stars

The e card was never received

The e card was never received. I emailed several times and no reply. I am down £40 and disappointed with the customer service.

January 17, 2026
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Reply from asdagiftcards.com

Hi Louise, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you reach out using our Contact Us form on our website whereby our team will be able to support you further. Best wishes, Libby

Rated 1 out of 5 stars

I havent even received it as of yet

I havent even received it as of yet

January 10, 2026
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Reply from asdagiftcards.com

Hi Gemma, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can you reach out using our Contact Us form on our website whereby our team will be able to support you further. Best wishes, Libby

Rated 5 out of 5 stars

Easy way to save and get interest…

Easy way to save and get interest depending on how much you save

January 9, 2026
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Reply from asdagiftcards.com

Hi Sandra, we're happy to hear that you find it easy to save and earn interest based on your savings. Thank you for sharing your positive experience with us! Best wishes, Libby

Rated 3 out of 5 stars

I like the idea of being able to build…

I like the idea of being able to build up christmas savings but I do wish the top up could be via direct debit or bank payment as the original information led me to believe. As last year I found this not to be true, any automatic top ups just get rejected and sadly none of the explanations made any sense
Hi Libby, thank you for getting back to me , yes i have tried different ways, but all with the same result owing apparently to my address being outside the UK, which it isn't? But a single payment goes through fine 🙂

January 16, 2026
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Reply from asdagiftcards.com

Hi Michael, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Have you tried automatic top ups with another payment card? Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Great card to have and can use all year…

Great card to have and can use all year round

January 9, 2026
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Reply from asdagiftcards.com

Hi Miss Wright, we're happy to hear that you find the card useful throughout the year. Thank you for your positive feedback; we appreciate it greatly! Best wishes, Libby

Rated 2 out of 5 stars

Christmas saver 2036

Very confusing I just wanted to save for Christmas this year and I can't always get into the shop

January 15, 2026
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Reply from asdagiftcards.com

Hi Margaret, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet expectations. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Xmas saving card

Saving on my Xmas savings card enables me to budget my Xmas spending and spread the cost over 12 months

January 15, 2026
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Reply from asdagiftcards.com

Hi Gerald, we're happy to hear that our Xmas savings card helps you manage your Christmas spending effectively by spreading the cost over the year. Thank you for your feedback. Best wishes, Libby

Rated 1 out of 5 stars

Incredibly complicated & Stressful

Incredibly complicated using their online e-gift cards. Had to link it to the Asda online - email confirmations were erratic. They didn’t produce a card that could be added to the Apple Wallet - the whole experience was stressful and complicated.👎🏽

May 25, 2025
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Reply from asdagiftcards.com

Hi Granville, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet expectations. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Very easy to set up and nice to get a…

Very easy to set up and nice to get a bonus at the end

January 8, 2026
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Reply from asdagiftcards.com

Hi Janet, we're happy to hear that the setup was easy, and you received a bonus. We appreciate your positive feedback and are grateful for your time. Best wishes, Libby

Rated 5 out of 5 stars

great easy to file out everything and as…

So easy to file out everything and as you can send by email the gift cards are with whoever you send them to instantly

January 6, 2026
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Reply from asdagiftcards.com

Hi Marie, we're happy to hear that our gift card process was easy to navigate and that the instant delivery met your needs. Thank you for your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Excellent service

Excellent service, thank you.

January 12, 2026
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Reply from asdagiftcards.com

Hi Kevin, we appreciate you taking the time to share your positive experience; we are happy to hear that you received excellent service. Best wishes, Libby

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