asdagiftcards.com Reviews 2,254

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the ease and convenience of purchasing gift cards online, often noting the quick electronic delivery. Many appreciate the ability to use these cards for various purposes, including saving for Christmas or providing practical help to family members. The process of topping up cards and checking balances online is also often praised for its simplicity and utility. However, some people encountered difficulties with the product itself, such as restrictions on where certain gift cards could be used or issues with specific retailers. The website also presented challenges for some, with problems like payment rejections, issues with online top-ups, and difficulties checking card balances due to technical glitches or security measures. A few other people also felt that the payment process could be complicated, with some banks not recognizing certain payment processors, leading to frustration and multiple attempts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers found gift cards easy to... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the website and overall... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to use for... See more

Payment

Consumers find payment to be ambiguous, with some reporting easy transactions and quick gift card delivery.... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers found the ordering process for gift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was so easy to purchase and send electronically as a gift to someone who had just lost their job. The only reason I have dropped one star is that it was not emphasised that the gift card needs t... See more

Company replied

Rated 4 out of 5 stars

Really easy to purchase and was delivered by email on the chosen date. Really good for Christmas, birthdays etc. There are lots of places to be able to use purchase from; however it names boohoo but d... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

The gift card arrived on time but unfortunately an error occurred when the order was placed (the error was due to a mistake when the card was ordered my me )Now all has been resolved and the gift card... See more

Company replied


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

Difficulty topping up online…

Asda Christmas savings cards offer a way to build up money to spend towards the Christmas groceries, or clothing and gifts etc. However, if topping up online, it is via Worldpay. Certain banks don't recognise Worldpay, making it difficult to pay online. I don't visit Asda every week, so topping online is a must.

February 15, 2026
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Reply from asdagiftcards.com

Hi Julie, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We are hear to support you with your query relating to topping up, please can you reach out using our Contact Us form on our website whereby our team will be able to support you further. Best wishes, Libby

Rated 1 out of 5 stars

They never took my regular payment

They never took my regular payment, kept saying problems with my card or had no funds. Completely untrue, didn't matter which card I used and there was always money in my account

February 8, 2026
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Reply from asdagiftcards.com

Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Are you able to use an alternative payment card for your future gift card orders? Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

quick fast service

January 24, 2026
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Reply from asdagiftcards.com

Hi Claudette, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 5 out of 5 stars

Great experience every time

I regularly buy ASDA gift cards and honestly couldn’t be happier with the service. I purchase them quite often and always find the process really convenient and straightforward. Never had any issues and everything works as it should every time. Highly recommend 😊

February 14, 2026
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Reply from asdagiftcards.com

Hi Shanice, we're happy to hear that you find purchasing gift cards convenient and straightforward. It's great to know the process works well for you consistently. Thank you for recommending our service! Best wishes, Libby

Rated 1 out of 5 stars

This is not really about Asda as they…

This is not really about Asda as they did supply the card, I was call scammed by someone and almost lost money, this was resolved quickly when I reported it. Maybe need to be a way to prevent someone from doing this to others, no idea what but putting it out there!!

February 14, 2026
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Reply from asdagiftcards.com

Hi Michael, we are sorry to hear your frustration on this matter. We strongly recommend contacting Report Fraud with further details of your query. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Quick and easy too go

Quick and easy too go

February 13, 2026
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Reply from asdagiftcards.com

Hi Carol, we're glad you found it quick and easy. Thank you for your positive feedback; we appreciate it greatly. Best wishes, Libby

Rated 1 out of 5 stars

i was scammed never ordered a gift card…

i was scammed never ordered a gift card from asda website

February 12, 2026
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Reply from asdagiftcards.com

Hi Gabi, we are sorry to hear your frustration on this matter. We strongly recommend contacting Report Fraud with further details of your query. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 1 out of 5 stars

Frustrating

Mine was on my phone. Incredibly complicated to check the balance. I had to cut codes from the card then paste them into a balance checker that the website did not direct me to and that was only findable with the help of AI. Then it did not work. Obviously Asda cannot afford the services of a proper web designer or cannot be bothered which is usually the case with Asda. I will never buy one of these cards again.

February 20, 2026
Unprompted review
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Reply from asdagiftcards.com

HI William, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet expectations. Please do not hesitate to reach out if you require further support on your query. Best wishes, Libby

Rated 1 out of 5 stars

Bad experience Absolutely never

Absolutely never! Not your fault but you sold a gift card to a scammer in your Leeds town centre store, who has now been reported. So no, very bad experience - sorry but will never order something like this in line - too dangerous.

February 12, 2026
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Reply from asdagiftcards.com

Hi Catherine, we are sorry to hear your frustration on this matter. We strongly recommend contacting Report Fraud with further details of your query. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

Online transaction

Very easy transaction and really quick service online.

August 20, 2025
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Reply from asdagiftcards.com

Hi Lina, we're happy to hear that your transaction was easy and our online service was quick. Thank you for your positive feedback; we appreciate it! Best wishes, Libby

Rated 1 out of 5 stars

This item was purchased fraudulantly on…

This item was purchased fraudulantly on my card. You clearly have issues to address

February 12, 2026
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Reply from asdagiftcards.com

Hi Terry, we are sorry to hear your frustration on this matter. We strongly recommend contacting Report Fraud with further details of your query. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 1 out of 5 stars

Asda only want you to top up in store

It’s impossible to set up a direct debit to load money onto the card. Your email saying maybe I have insufficient funds at the time is insulting. My bank say they haven’t received any requests from you to set up the direct debit either and there is no reason for them to reject it.

February 9, 2026
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Reply from asdagiftcards.com

Hi Kim, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great experience and are disappointed when we do not meet expectations. Please can you try using another payment card, if this doesn't work please do not hesitate to reach out and we can investigate this further for you. Best wishes, Libby

Rated 1 out of 5 stars

Never received the card will never deal…

Never received the card will never deal with you ever again. Ruined a valentines weekend

February 9, 2026
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Reply from asdagiftcards.com

Hi Andy, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet expectations. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

good for christmas

February 8, 2026
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Reply from asdagiftcards.com

Hi Andrew, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 5 out of 5 stars

Easy to do

Easy to do, Christmas saving card

January 21, 2026
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Reply from asdagiftcards.com

Hi Sam, we're happy to hear that the Christmas saving card is easy for you to use. Thank you for your positive feedback; we appreciate it. Best wishes, Libby

Rated 1 out of 5 stars

Will be NEVER buy an Asda gift card again

Will be NEVER be buying an Asda gift card again. Asda website either asda.com or @George has stopped me checking out for two weeks...IT dept (Asda, not gift cards) has not responded in 10 days... currently waiting from a w/up from a 'superior' whatever that means, been sitting here an hour. Bought the gift card to try and checkout rather than have IT issue using my debit card (which is valid as gift card purchase fine) but kismet the George item then went out of stock. I now have a gift card I cannot use either. ONCE they actually sort the checkout issue on Asda all apps will be deleted.

February 8, 2026
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Reply from asdagiftcards.com

Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter in relation to checking out. Please do not hesitate to reach out to our George customer services team on 0330 053 0111. Best wishes, Libby

Rated 5 out of 5 stars

Happy with gift card

Happy with gift card

February 1, 2026
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Reply from asdagiftcards.com

Hi Donna, we're happy you are pleased with the gift card. Thank you for your positive feedback; we appreciate it. Best wishes, Libby

Rated 5 out of 5 stars

Boab

Quick service reliable and also good to have gift cards

July 5, 2025
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Reply from asdagiftcards.com

Hi Robert, we're happy to hear that you found our service quick and reliable. We appreciate you mentioning the gift cards too. Thanks for your feedback. Best wishes, Libby

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