Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more
Company replied
I'm a landlord with a BTL property that had solar panels installed by this company before I purchased. Dealing with them and helping tenants deal with them has been really easy. Their responses are ti... See more
Company replied
We were recently contacted by ASG regarding a fault with the panels at our house, and a convenient appointment was arranged for an electrician to attend. Craig arrived exactly on time and was courte... See more
Company replied
Company details
Written by the company
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
Contact info
United Kingdom
- ashadegreener.co.uk
4.8
Excellent
3K reviews
Replied to 27% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great call. To the point and stayed on the line until I'd reconnected the panels..
March 18, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Izabela was so professional
Izabela was so professional, efficient and worked on things within 24 hours of being received. Izabela is and absolute asset to this company
March 18, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Adam is a credit to your company.
After discovering fault on the system attached to our solar panels your engineer ‘Adam’ attended our house to replace the malfunctioning inverter. He is a credit to your company very polite and extremely knowledgeable! He consulted us at every stage of the inspection and work carried out. Please make sure he is aware of both the impression he made on us his quick expert maintenance.
March 12, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
We have had shade greener for over 15…
We have had shade greener for over 15 years , never had any problems , we have recently sold our house and having the deads changed over . Izabela has been fantastic advising me what needed to be put in place for this to happen . Fantastic keeping in the loop at all times , even had an email before the solicitors telling me the deads of variation is complete ,and wished us well with our move , thanks Izabela x
March 18, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reasonably prompt replies and both…
Reasonably prompt replies and both friendly and informative.
March 9, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Really helpful
March 16, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Shannon Davies has and continues to be…
Shannon Davies has and continues to be extremely professional, helpful, responds very promptly and a pleasure to deal with.
March 17, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very nice pleasure to talk to person
Very nice pleasure to talk to person
March 16, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Quick
Quick, clear, friendly and efficient. A very pleasant young lady!
March 17, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Karen was really knowledgeable and…
Karen was really knowledgeable and described everything really well. She made sure I understood how the energy usage works
March 16, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Provision of MCS certificates
As part of the work I do, producing EPCs, I require the MCS certificates for solar PV installations for City of York Council.
The Council provided me with the relevant contact details within your company. For a number of years now, Francesca has been very prompt in replying to me, and sending me the documents. I guess she has to go back into the archive to find these, mostly dating from at least 10 years ago. This has been of immense help to me, so her rapid response has been very welcome.
March 12, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Electrician visit
The electrician Alex arrived in the time slot were given and was very friendly. He explained what he would be doing. Did what was needed and asked if there were any questions before he left. Was very friendly with our over excited puppy too!!
March 13, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Very happy customer
These guys really have been so helpful, for 4 years I've been struggling to find answers regarding the solar on my roof. I finally found these guys and they replied very quickly. Advised me on what to do then sent a form which arrived very quickly too. Sent form back and with in hours I now have all the info I've been searching for. And now I can not worry about the issues I've had. Everyone I spoke to or emailed have been super helpful polite and quick to reply.
March 13, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Positive Experience
I had the absolute pleasure of working with Izabela on a client’s sale and deed of variation, and I couldn’t be more impressed with the support she provided. She was incredibly kind throughout the entire process, and her communication was exceptional — every email was responded to promptly, and she took action straight away whenever something was needed to progress the matter.
Izabela made what could have been a complicated process feel completely streamlined. Her efficiency, clarity, and proactive approach removed all stress and ensured everything moved forward smoothly. She truly went above and beyond, and her professionalism shone through at every stage.
I would highly recommend Izabela without hesitation. She is an asset to any team and a joy to work with.
March 13, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Shannon Davies has been assisting with…
Shannon Davies has been assisting with a property transaction and I am really impressed with her prompt replies and assistance throughout
March 12, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Really helpful
Karen was really helpful and gave me lots of information I didn’t receive when we moved into the property and took on the solar panels
March 12, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Clear communication and information…
Clear communication and information before and during the maintenance. All fixed and explained by Adam on the day. Very good service. Thanks
March 12, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
Adam was brilliant
Adam was brilliant! Very polite, clean and efficient.
March 11, 2026
Unprompted review
Reply from A Shade Greener Maintenance (Solar)
Hi,
Thank you so much for your feedback. We will pass your comments along to the team.
Please don’t hesitate to contact us if you need further assistance or have any questions.
Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!
We are here to help.
Many thanks
A Shade Greener Maintenance Ltd
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