I have previously brought items from this shop directly and they were great so tried online this time as not due trip into lincoln and wanted to get present for someone I knew would love the products.... See more
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Placed an order online in the 18th Oct, not received. Tried to contact via webchat with no reply, emailed with no reply, rang a mobile number given on their Facebook page, no answer (this number was... See more
I would love to review the products but as I never received them I can't. Despite several emails to the company I have heard nothing. I even attempted to phone them, but the number on the web site is... See more
Do not buy online from this company. They take your money and do not send the purchases. They do not respond to emails and their telephone number is disconnected. I spoke to somebody from the neighbou... See more
Company details
Information provided by various external sources
Ashby Aromatherapy products are all carefully blended by hand in the UK, infused with the highest quality essential oils and plenty of indulgence.
Contact info
Washingborough Road, LN5 8ET, Lincoln, United Kingdom
- ashbyaromatherapy.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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I never received my order and no…
I never received my order and no response when I emailed them to chase to see when I would.
Very disappointed and annoyed I lost money on the item I didn't receive
Good quality oils
Good quality oils. Swift and smooth service from ordering to delivery. Would recommend Ashby products 👌
Very good product and service
Company very quick to read/see my…
Company very quick to read/see my email. It was less than a minute from me pressing send, to them ringing me at home. They sorted things out over the phone and everything was finalised with my package arriving the next day.
bad experience won't order from them again
Placed an order on 22 November 2022, which after much to and fro arrived incomplete on 24 December 2022. Had been promised a replacement which did arrive post Christmas but was supposed to include additional items, christmas wrapped. No wrapping, no extra items.
Really considerate ,kept me updated…
Really considerate ,kept me updated which I appreciate.Look forward to receiving the item, thankyou
Excellent product….I purchased the…
Excellent product….I purchased the lemongrass, Geranium & Lavender lotion as my right hand had very bad sore and dry skin from working in the garden….my hands are normally rough texture due to years of hard work. After 24 hours when applying a small amount twice, the difference was definitely felt and after 2-3 days, the skin was not only smooth but the soreness had mostly gone. I’ve applied it twice a day for the past week and the difference is incredible….I most definitely 100% recommend their products…
Feel warm lotion
Friend suggested AA and I should try Feel Warm lotion. Quick delivery and have been using the lotion for a week and my skin feels so soft and smells gorgeous. Love it. Would definitely recommend them
I recently purchased a set of 3 oils…
I recently purchased a set of 3 oils from you - I absolutely love your products but one of the oils had leaked in the post and was almost empty when I received it !!!!!
Please check the bottle lids are on tight before packaging them up 😊
Impressive service
I was so impressed with the service I received from Ashby Aromatherapy
I’ll definitely be shopping with them again… the products are great too
Excellent family run business
Excellent family run business, very friendly, great service and products that work well. Would recommend the room sprays, de-stress, sound sleep and feel good work very well. Spray on your pillow before you go to bed works perfectly.
You normally receive the product before…
You normally receive the product before you are asked to rate the product 😁
Excellent service
Excellent service. received a phone call to let me know that my order would be delivered the following day by hand. And it was
I love your products as does everyone…
I love your products as does everyone I've given them to. They smell beautiful and are absorbed beautifully without leaving a greasy feel. Thankyou for a swift delivery too. Dawn Claypole
Feel good hand and body soap , Lotion
Feel good. hand and body soap and lotion, smells gorgeous like a spa . Lotion sinks into the skin leaving no sticky residue, Also prompt and fast delivery .
Excellent product & wonderful speedy…
Excellent product & wonderful speedy service will definitely be purchasing again, thank you 😀
Great service despite difficulties.
We enjoyed visiting the shop in Lincoln and bought some sprays. Unfortunately one fell out of the car back home and broke. I ordered a replacement immediately but the Royal Mail failed to deliver it so Ash sent another one with a complimentary spray as well which eventually arrived. Very satisfied.
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