Ashby Aromatherapy Reviews 

161
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I have previously brought items from this shop directly and they were great so tried online this time as not due trip into lincoln and wanted to get present for someone I knew would love the products.... See more

Rated 1 out of 5 stars

Placed an order online in the 18th Oct, not received. Tried to contact via webchat with no reply, emailed with no reply, rang a mobile number given on their Facebook page, no answer (this number was... See more

Rated 1 out of 5 stars

I would love to review the products but as I never received them I can't. Despite several emails to the company I have heard nothing. I even attempted to phone them, but the number on the web site is... See more

Rated 1 out of 5 stars

Do not buy online from this company. They take your money and do not send the purchases. They do not respond to emails and their telephone number is disconnected. I spoke to somebody from the neighbou... See more

Company details

  1. Aromatherapy Supply Store
  2. Beauty Products Wholesaler
  3. Hair Product Store
  4. Toiletries Store

Information provided by various external sources

Ashby Aromatherapy products are all carefully blended by hand in the UK, infused with the highest quality essential oils and plenty of indulgence.


Contact info

1.8

Poor

TrustScore 2 out of 5

161 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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1.8

All reviews

(161)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Company very quick to read/see my…

Company very quick to read/see my email. It was less than a minute from me pressing send, to them ringing me at home. They sorted things out over the phone and everything was finalised with my package arriving the next day.

February 3, 2023
Rated 1 out of 5 stars

bad experience won't order from them again

Placed an order on 22 November 2022, which after much to and fro arrived incomplete on 24 December 2022. Had been promised a replacement which did arrive post Christmas but was supposed to include additional items, christmas wrapped. No wrapping, no extra items.

December 29, 2022
Rated 5 out of 5 stars

Excellent product….I purchased the…

Excellent product….I purchased the lemongrass, Geranium & Lavender lotion as my right hand had very bad sore and dry skin from working in the garden….my hands are normally rough texture due to years of hard work. After 24 hours when applying a small amount twice, the difference was definitely felt and after 2-3 days, the skin was not only smooth but the soreness had mostly gone. I’ve applied it twice a day for the past week and the difference is incredible….I most definitely 100% recommend their products…

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Feel warm lotion

Friend suggested AA and I should try Feel Warm lotion. Quick delivery and have been using the lotion for a week and my skin feels so soft and smells gorgeous. Love it. Would definitely recommend them

July 11, 2022
Rated 2 out of 5 stars

I recently purchased a set of 3 oils…

I recently purchased a set of 3 oils from you - I absolutely love your products but one of the oils had leaked in the post and was almost empty when I received it !!!!!
Please check the bottle lids are on tight before packaging them up 😊

February 15, 2022
Rated 5 out of 5 stars

Impressive service

I was so impressed with the service I received from Ashby Aromatherapy
I’ll definitely be shopping with them again… the products are great too

January 17, 2022
Rated 5 out of 5 stars

Excellent family run business

Excellent family run business, very friendly, great service and products that work well. Would recommend the room sprays, de-stress, sound sleep and feel good work very well. Spray on your pillow before you go to bed works perfectly.

December 21, 2021
Rated 5 out of 5 stars

Great service despite difficulties.

We enjoyed visiting the shop in Lincoln and bought some sprays. Unfortunately one fell out of the car back home and broke. I ordered a replacement immediately but the Royal Mail failed to deliver it so Ash sent another one with a complimentary spray as well which eventually arrived. Very satisfied.

August 24, 2021

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