Ashford Community Care Reviews 

10
TrustScore 4.5 out of 5

4.3

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Company details

  1. Home Health Care Service

Information provided by various external sources

Supporting independence through flexible, personalised home care services We provide quality, personalised help at home care designed to enable our clients to remain as independent as possible within their own home, safely, comfortably, and with dignity...


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4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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4.3

All reviews

(10)

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Rated 5 out of 5 stars

Thank you for the support you gave my parents.

It had became obvious that my parents were at the stage where they needed some extra help around the home. Neither of my parents were very happy about having someone in their home, but the ladies (Heather, Vanessa and Lauren) soon put them at ease and were so helpful to both of them. They not only helped with jobs around the home but spent time chatting to them which they needed as much as anything else. They were absolutely brilliant, kind and caring people. Thank you.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

The staff are so kind and caring

The staff are so kind and caring - my mother enjoyed having them around when they visited - Heather always made her laugh which was rare!! Heather always used to call me each week and give me an update as the nurses never did!! She also checked the post and did any odd jobs for me.They were my eyes and ears to what was going on in my mothers house and would always contact me if they were concerned about her or things had not been done in the house - it was reassuring for me as I live in Jersey and my Mother lived in Ashford so I needed people who I could trust

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Ashford…

I would highly recommend Ashford Community Care. They assisted my sister who had Parkinson’s and dementia for several years. I feel without them she would have needed Residential care much sooner. The staff are amazing and always go the extra mile. I also found them so helpful and always were able to reassure me, when I found the whole process so overwhelming. A kind word or email can make all the difference when you are having a bad day.

July 23, 2020
Unprompted review
Rated 3 out of 5 stars

Dad has passed only mum a live

November 25, 2019
Unprompted review
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Reply from Ashford Community Care

Sorry to hear that Debbie, just to inform you this is on a public site, so just incase you weren't aware, if you didn't want everyone seeing this then I recommend you edit/remove, but if you were aware then no problem, just wanted to inform you. I hope you are still managing to get away on your holidays, and if you require any assistance as before when you were away then we'd be more than happy to assist again. If we can do anymore to help raise our 3 star to 5 then I'd be happy to hear from you to see where we could improve. Many Thanks

Rated 5 out of 5 stars

These people are fantastic

These people are fantastic. Mum has built up a true friendship with both Sophia & Kelly and despite her initial hesitation in getting someone to help her with every day chores she was quickly put at ease. 10/10.

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Professional, cheerful, so helpful... we just feel so much better for knowing Ashford Community Care! Thank you and congratulations on your good work and kindness!

November 7, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service highly recommended

Excellent service, very thoughtful and helpful staff who work in a professional and caring way. I can happily recommend this business.

June 6, 2017
Unprompted review
Ashford Community Care logo

Reply from Ashford Community Care

Many thanks for your kind review Rickon.

It is very pleasing to know that our clients and their families are happy with the services that we provide and long may this continue. Your feedback is much appreciated.

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