Ashford Investments Reviews 33

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is just one big scam, It only took 3 days before my supposed account was locked and I couldn't log in or see what had happened with the money I sent. Kevin rang me twice in the first two days... See more

Rated 3 out of 5 stars

Well i must be honest it wasn't the fastest service by no means but in their defence i DID get my withdrawal into my account within 1 day of being told so back to my cc. So dont be despondent they... See more

Rated 1 out of 5 stars

816 / 5000 Oversættelsesresultater Ashford Investments Scammers They told me they were a real bank where I would get a better return on my pension but I was called up daily !!!!! I was ca... See more

Rated 1 out of 5 stars

I really must endorse all negative feedback that I have read about Ashford Investments. My experience is that I paid the minimum $250 and immediately realised there was something wrong here. Conti... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Education is key to successful trading. AshfordInvestments is designed to boost your success through a wide range of tradable assets. Learn to trade CFDs online with our user-friendly trading platform that has been expertly designed for any trader. Whether you’re a novice, intermediate, or an experienced trader, our CFDs trading platform has all the features you need to succeed.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is just one big scam

This is just one big scam, It only took 3 days before my supposed account was locked and I couldn't log in or see what had happened with the money I sent.
Kevin rang me twice in the first two days, the first call to show me how the website worked, the next day to tell me I could never make any real money with so little invested, and that I should increase my investment . I told him about the sales pitch and that i would like to see how it went in the first 2 weeks before increasing the investment. 2 days later I have been locked out of the account and there seems like no way to even contact them.
Don't touch this company, you will lose your money!

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

wrong decision

After seeing the investment announcement made by the PM and one MP in Australia on social Media , i filled out the online form and invested minimum of $250 in trading market with Ashford wells.
Soon ,I have realized that i made a bad decision wrong because they called everyday and asked for more money, when they met my objection, they huge up the phone in an angry and aggressive manner. the last call was 5 March 2026 and again asking the same and they said with minimum investment they can't do anything for me even there is no help for closing my account from them. I endorse all of the negative comments about them.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Life saving gone to Ashford Investments

I was contacted by these people in January 2018 the person talking to me was called Basher he told me they were a very reliable company he convinced me to invest £250 straight after that he told me the noise you can hear in the background is someone has won and there manager is very happy he then talked me into investing another £750 to make it up to a grand that would open better trading platforms, he asked me to open a link on my computer so he could see what I could and help me with the platform this i did he invested some money said he would contact me the next day to see how it went on The next day he phoned me the trade had made a bit of money he then told me the firm had started a very exiting scheme were what ever I put in they would also anyway to cut to the chase so it doesn't go on to long I ended up putting £16000 altogether they allegedly also put the same amount with my amount showing £32000 that very day he told me his manager had a hot tip and we need to do it straight away so he put virtually all my money on gold to lose over the next day he did that and off he went needless to say gold didn't go down it went up and I lost all my money in 3 days have tried to get my money back over the years without any luck through different means anyone know how I can get it back ??

May 21, 2021
Unprompted review
Rated 1 out of 5 stars

They made away with almost $300,000 and I got my money back last week

They made away with almost $300,000 and shut me off. I felt all was lost and I was dammed until my niece told me to fight them using Guarantee Global Investment & Fund Recovery (guaranteeglobalinvestments.com). They did a fantastic job finding this people and have recovered almost all my money back and the scammers are willing to pay $30,000 extra as compensation for my wasted time.

March 23, 2021
Unprompted review
Rated 1 out of 5 stars

816 / 5000 Ashford Investments

816 / 5000
Oversættelsesresultater
Ashford Investments Scammers
They told me they were a real bank where I would get a better return on my pension but I was called up daily !!!!!
I was called daily by a man named Stephen Mccole to invest more money, he wanted to invest in the company Apple, said at one point I demanded my invested money back, I now spoke to a senior person named Alen Polat, who would send my deposit USD 9,950, - return, he sent me USD 2,433, - my last money USD 7,317, - disappeared and suddenly my account was closed down and they did not respond to my inquiries.

Additional people I talked to along the way
Peter Fichment Director
Veronica Peterson,
Robert Trueman
Daniel Hoffmann
Stephen Mccole
Alan Polat
All obviously conspirators scammers

February 1, 2021
Unprompted review
Rated 1 out of 5 stars

PLEASE READ THESE REVIEWS

PLEASE READ THESE REVIEWS. THEY WILL NOT LET YOU WITHDRAW THEY WILL KEEP CANCELLING THE WITHDRAW AND WILL THEN STATE INACTIVITY CHARGE AND THEN TAKE YOUR MONEY BUNCH OF CROOKS - YOU HAVE BEEN WARNED !!!

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

This company is very disgusting

This company is very disgusting. With $2700 account, the leverage is 1:300. Today I tried to trade and I can adjust the profit no more than $75 and stop loss is should be under $25. what a ridiculous!!! this is definitely designed for losing money.

July 8, 2019
Unprompted review
Rated 1 out of 5 stars

I don't even want to give 1 star

I don't even want to give 1 star. They have conned me so much money. I've lost at least 15k from them. At the beginning they were adamant that they will triple my money by the end of the month. they bullied and pushed me to put more money in all the time. i kept on saying no, but they don't stop! i gave them the deposit and after 48 hours i requested a refund as i changed my mind and they gave me every excuse under the sun!. i got to the stage where i could not make my daily payments because of them and i ended up with an IVA with my bank because they will not refund my money. in Aug 2018 i had a phone call saying that a lot of trading is happening and i said i didn't want to trade, but they pushed and pushed and promised me that it will be worth it. they finally persuaded me and with in an hour i went from 15k to 4 k. i lost everything. since then i have been asking to withdraw the rest so i can at least pay something to my IVA. Now i have IVA, I've lost my credit scores, accounts and cards. Since September i do not own the card that i used to deposit. i kept on asking what i need to do. i also gave them my new account details so they can at least fund me the money that i have left. They kept on saying that my account manager will get in touch. last time i contact them was end of Jan. In Feb i ended up in hospital for three weeks because of this. when i got out, i went back online on 5 Mar and asked for another withdrawal. They finally replied and sent me the application form. As i was filling this out, i went and double check the exact amount i have in there. i then came to find out that they took $4000 dollars of me for inactivity fee! Im am extremely angry and i feel they need to be recognise on how they like to steel people, money, lives and future. They need to be ashamed!!!

March 11, 2019
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Elaine,

We’re very concerned with your situation, so we tried to find your account in our system in order to investigate your case, but we were unable to do so.
Please provide us with additional information such as Ashford Investments account ID or an email address, we would take a closer look at your situation.

Please contact us with this information via phone: + 442038689102 or an email: complaints@ashfordinvestments.com.

Best regards,
Ashford Investments Support.

Rated 1 out of 5 stars

In July last year I opened an account…

In July last year I opened an account with Ashford Investments and invested £500. I carried out one transaction in September 2018 and, with the help of an Ashford Investments advisor, made £34.54. I was then bombarded with many phone calls asking me to invest more money. Some of these calls were from other investment companies. When I insisted that I wouldn't invest more money the Ashford Investments caller became quite annoyed and put the phone down. Due to other pressing commitments I have not made any other transactions and in February 2019 I sent an email asking for my money back. I received a reply saying that my account had only £34.54 credit and that the rest had been deducted as an "inactivity fee". I then emailed them asking that the £34.54 be refunded to my bank account and got an email back saying that the minimum withdrawal amount was £50. On enquiring about the amount of the inactivity fee was told it was £500. Need I say more.

March 2, 2019
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Malcolm,

We are very concerned with the information that you have provided here.

We tried to find your account in our system in order to investigate your case, but we were unable to do so due to lack of information in your review. Could you please provide us with additional information such as Ashford Investments account ID or an email address used for registration on our platform, we would take a closer look at your situation.

Please contact us with this information via phone: + 442038689102 or an email: complaints@ashfordinvestments.com.

Best regards,
Ashford Investments Support.

Rated 3 out of 5 stars

Be Nice.

Well i must be honest it wasn't the fastest service by no means but in their defence i DID get my withdrawal into my account within 1 day of being told so back to my cc.
So dont be despondent they are real people and do exist just be polite when dealing with them is my advice.

Charlie c.

February 8, 2019
Unprompted review
Rated 1 out of 5 stars

Scam and dishonest behaviour

I can only agree to and repeat the massive criticism of Ashford Investment.
Pls execute my withdrawal request asap. Your referring to point 12 in the T/A giving you the right to keep my balance of app 150 EUR is unbelievable.
Roland Zlobeck

January 18, 2019
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Roland,

We are sorry to hear that you were not satisfied with our services.
We identified you in our system and currently investigating your complaint with high priority.
Our representative will contact you.

If you have any questions or suggestions please contact us at complaints@ashfordinvestments.com or call us +442038689102.

Thank you.

Rated 1 out of 5 stars

Restaurant, Pub or Yacht?

They say middle -age men often desire to own a restaurant, a pub or a yacht. Thats three ways to lose your money. But because we all believe in good fortune and good luck Ive found a better way to lose your money - Ashford Investments, the biggest scam artists to ever come out of he Eastern block. DO NOT INVEST WITH THEM!!!!!!!!!!!!!

January 7, 2019
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Kane Randle,

We’re very concerned with your situation, so we tried to find your account in our system in order to investigate your case, but we were unable to do so.
Please provide us with additional information such as Ashford Investments account ID or an email address, we would take a closer look at your situation.

Please contact us with this information via phone: + 442038689102 or an email: complaints@ashfordinvestments.com.

Best regards,
Ashford Investments Support.

Rated 1 out of 5 stars

Put 500usd into Ashford in May

Put 500usd into Ashford in May. Because of the time difference they always rang me between 8 - 9.30pm. Had many calls but didn't accept them because of the time. Put in a refund request after 2 months, didn't hear anything. Finally had a call at 7:00pm With a very pushy lady, said had no record of refund request. Then said that they would take all the money as fees if i didn't participate in a month. Arranged a call back 2 days time, She suggested 3 options 1 made $22 the others lost $33. Said she would ring back in 2 days. Suggest 4 options - USD/DKK - said their system wasn't working properly and it wouldn't show what actually happening, lost $465USD in under a minute. Looking back on their graph history it did not line up with the losses, The graph said I should have made money! And she said she is going to ring back next week! Don't be bullied!!! Do research... Very high risk, managers do not tell you their history or experience, they are just names. Not impressed

November 2, 2018
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Stephen,

Due to the lack of information provided in your review, we cannot identify your account in our system and study your case carefully.
Please contact us by email: complaints@ashfordinvestments.com or phone number:+442038689102 and share your experience regarding services provided by Ashford Investments in more detail.

Best regards,
Support of Ashford Investments

Rated 1 out of 5 stars

After several complaints to Ashford…

I have made several complaints to ASHFORD directly using telephone and email to no avail. Their staff seem trained in all manner of tactics to avoid actually giving any service whatsoever.
I accepted a bonus and signed a TERMS & CONDITIONS agreement to keep on trading and reach a certain volume (20X my investment). I agreed and thankfully I printed out the contract, but the staff rigidly keep quoting some different version of a contract that I DID NOT SIGN. Ashford won't acknowledge they made a mistake.
I have burnt up several account managers, and nobody there knows what's really gone on, my background or trading history. They are so FAKE!
When trying to withdraw what's is left in my account I am offered all manner of reasons-the latest being that by doing short time trades I have cost them money!
It's preposterous. They make money every time I open and close a trading position as far as I know. How else can their business model be sustained? Oh, I know! Just TAKE, TAKE, TAKE the money!

October 5, 2018
Unprompted review
Rated 1 out of 5 stars

just a mean bunch useless..NEVER GIVE THESE PEOPLE MONEY.....

this still true just a mean bunch of useless morons.. they advised me so badly and lost all the money in one day one the first thing they did.. DONT TRUST THESE PEOPLE Bashar.B @ ashfordinvestments.email Bashar B you should give up your useless and a liar.. shame on you lot.. NEVER GIVE THESE PEOPLE MONEY..... update they just lost the last bit by being so gung ho when I gave them a chance to redeem themselves... Useless now there's nothing left they asking for more I should have 10 grand by now... pathetic... they tried some more to get even more money and their is plenty of information here they lie don't listen bully and madly loose money all facts...

September 29, 2018
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Paul,

Due to the lack of information provided in your review, we cannot identify your account in our system and study your case carefully.
Please contact us by email: complaints@ashfordinvestments.com or phone number:+442038689102 and share your experience regarding services provided by Ashford Investments in more detail.

Best regards,
Support of Ashford Investments

Rated 1 out of 5 stars

l just want my money out they are no…

l just want my money out they are no good, they phone you and keep bullying you to put money in. they lie and don't phone you my so call manager even tryed to get me to take out a £20,000 lone l told him NO but he keep on and on at me to try and said l will phone you in a hour and have the money in your account by then.
they keep cancelling my withdraw l am fed up with them. please DON'T put your money into this its a scam

August 25, 2018
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Denise,

We carefully read your review and already identified you in our system.
Our representative will contact you soon in order to provide with further assistance.

If you have questions or complaints, please contact us at support@ashfordinvestments.com or call us +442038689102.

Regards,
Support Ashford Investments

Rated 1 out of 5 stars

scam fraudulent company

This company is a scam. I sadly invested with a similar scam financial company and now a few months later this company is contacting me. The only way they could have got my details is from the other scam company - Markets Trading. Do not invest any money as they are not licensed to trade and are operating illegally. They contravene the Fraud Act by offering investment advice and the advice given is misrepresentation.

August 18, 2018
Unprompted review
Ashford Investments logo

Reply from Ashford Investments

Dear Jo,

Your post is definitely describes bad experience of cooperation with Markets Trading, not Ashford Investments.

If you are a customer of Ashford Investments and you have complaints regarding provided services, please, contact us at complaints@ashfordinvestments.com or by phone number +442038689102, and provide us with your email or account id so we will be able to identify you in our system.

Regards,
Support of Ashford Investments

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look