Ashton Lee Surveyors Reviews 

82
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and always available to answer any questions that might arise. People deeply appreciate the friendly and reassuring approach during consultations, noting that professionals take ample time to explain details clearly, making the entire journey smooth and stress-free. Consumers also highlight the outstanding quality of the services provided, emphasizing that comprehensive reports are delivered quickly and formatted for easy reading. Reviewers note that the digital portal and efficient online processing make organizing property surveys remarkably straightforward, reliable, and entirely hassle-free for everyone involved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and thorough throughout the entire survey... See more

Service

Users describe positive interactions with service, highlighting thorough and professional surveys delivered... See more

User experience

Reviewers express great satisfaction regarding user experience, highlighting that the process is super easy... See more

Customer service

Customers expressed great satisfaction with customer service, highlighting friendly staff and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the first time we have used Ashton Lee and were very impressed. The report was very detailed and issued on time, and the surveyor was happy to answer any questions we had. We would thoroughly... See more

Rated 5 out of 5 stars

We’ve used Ashton Lee twice now and have been really pleased with their service. They take the time to reassure you about which level of survey is actually right for your needs. Unlike many others in... See more

Company replied

Rated 5 out of 5 stars

We have used Ashton Lee a couple of times now, unfortunately with a few property purchases falling through, but every time they’ve been great. We used them each time because they are thorough, get the... See more

Company replied

Rated 5 out of 5 stars

The process was smooth from start to finish, with the Tanya and Lee both being helpful as I looked to get a single defect survey scheduled. The survey was booked promptly and Lee took the time to expl... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. also in
  3. Building Inspector
  4. Home Inspector
  5. Real Estate Consultant
  6. Surveyor

Written by the company

Ashton Lee Surveyors is an independent, client-focused building surveying practice providing clear, practical, and reliable property advice to homebuyers and homeowners. Founded with a modern approach to traditional surveying, we pride ourselves on demystifying the surveying process and helping clients make informed decisions with confidence. We specialise in pre-purchase surveys, including HomeBuyer Reports and Building Surveys, offering detailed yet easy-to-understand reports that highlight key issues, risks, and practical next steps. Our surveys are designed not just to identify defects, but to explain what they mean for you and your property, both now and in the future. Where appropriate, our findings can also support price negotiations, helping clients avoid unexpected costs after purchase. From the first point of contact, we place strong emphasis on communication and transparency. We take the time to discuss your property, advise on the most suitable type of survey, and remain available to answer questions before and after the report is delivered. Each client benefits from a secure online portal, providing clear visibility at every stage of the process. With extensive industry experience and a down-to-earth, honest approach, Ashton Lee Surveyors is committed to delivering professional advice with a personal touch. Our reputation is built on trust, thoroughness, and putting our clients’ interests first.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Great report

From start to finish, really professional service. Lee managed to book a survey in super quickly, I explained my concerns about the property and Lee understood I was a nervous buyer. Although my second purchase, this is my first house and I really appreciated the level of detail in the report. Everything is super clear and really thorough, lots of good pictures which is really handy anyway as a buyer but also for context of the report. Would not hesitate to use Lee again, really reasonable price, nice company to deal with and nothing is too much trouble.

November 8, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Emma,

Thank you so much for your lovely review! I’m so pleased to hear that you found the service professional and the report thorough, clear, and helpful. I completely understand how important it is to feel confident as a first-time buyer, and I’m glad I could provide you with the detail and reassurance you needed.

It was a pleasure assisting you, and I really appreciate your kind words about the price and customer service. If you ever need help again in the future, I’d be more than happy to assist.

Wishing you all the best in your new home!

Warm regards,
Lee

Rated 5 out of 5 stars

"I had a fantastic experience with my…

"I had a fantastic experience with my recent house survey! Lee was thorough, professional, and made the entire process clear and easy to understand. They took the time to answer all my questions and provided valuable insights into the property, which really helped me feel confident in my purchase decision. The report was detailed and well-organized, highlighting both key strengths and any areas to consider in a balanced way. I appreciated the friendly and approachable communication throughout. Highly recommend this service to anyone looking for a trustworthy and reliable survey!

November 6, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Anne,

Thank you so much for your kind words and glowing review! I’m thrilled to hear that you had a fantastic experience and that the process felt clear and easy to understand. Providing detailed, balanced reports that help clients feel confident in their decisions is always my goal, so I’m glad it made such a positive impact for you.

It was a pleasure answering your questions and assisting you with your property survey. Your recommendation means a lot to me, and I truly appreciate your feedback. If you ever need further advice or assistance in the future, don’t hesitate to get in touch!

Wishing you all the best with your purchase!

Warm regards,
Lee

Rated 5 out of 5 stars

Highly recommended!!!! I cannot express this enough.

I recently had the pleasure of working with Lee for a property survey, and I can't recommend him highly enough! From start to finish, the entire process was smooth, professional, and stress-free. Lee delivered a detailed report that was thorough yet incredibly easy to understand—he avoided overwhelming technical jargon, which is often a challenge with these types of documents.

The report was not only well-written but also paired with clear, high-quality photos. This dual-coding approach made it easy to visualize and understand the conditions he described, helping me feel confident and informed about my purchase.

Additionally, Lee was readily available when I needed clarification about one aspect of the survey. He went above and beyond by explaining the seriousness of the issue and offering practical advice on how to move forward. His expertise and approachable manner made a huge difference in helping me make informed decisions.

If you're looking for a reliable, knowledgeable, and customer-focused surveyor, Lee is the person to call! Thanks again, Lee, for making this process so much easier for me.

October 22, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi Shanay,

Thank you so much for such an incredible and detailed review! I’m thrilled to hear that the entire process was smooth and stress-free for you, and I’m especially glad that the report provided the clarity and confidence you needed. Making complex information easy to understand is always a priority for me, so it’s wonderful to know you appreciated the approach and the inclusion of photos.

It was a pleasure assisting you, and I’m glad I could help with the clarification and practical advice. Your kind words about my expertise and customer-focused service mean a lot to me. If you ever need further assistance or have questions in the future, please don’t hesitate to get in touch.

Wishing you all the best with your property!

Warm regards,
Lee

Rated 5 out of 5 stars

Would highly recommend

This is the second time that I have used Aston Lee for a survey. Lee provided very detailed and thorough reports. They were easy to follow with lots of photos. His report helped me to make an informed decision with the clear and concise information provided.

September 13, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Hi AEM,

Thank you so much for your kind review and for choosing Aston Lee again for your survey needs! It means a great deal to have returning clients, and I’m thrilled to hear you found the reports detailed, thorough, and easy to follow.

I’m glad the information and photos helped you make an informed decision. It’s always my aim to provide clarity and confidence throughout the process. If you need any further assistance in the future, don’t hesitate to reach out.

Wishing you all the best!

Warm regards,
Lee

Rated 5 out of 5 stars

The service was brilliant

The service was brilliant!
I would highly reccomend, we are buying our first home and the report was very thorough and lots of pictures.

September 27, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you very much for the detailed and kind feedback, Brierny; it means a lot to a local business like ours. If you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, great communication all the way through.

October 7, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you for the kind feedback; it greatly benefits a local business like ours. If you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Detailed report with photos received 5…

Detailed report with photos received 5 working days after inspection.

September 30, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you for the kind feedback Sharon; it greatly benefits a local business like ours. If you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

A highly experienced and stress free service

A great, stress free service and pleasure to work with. Lee is very helpful and knowledgeable and has kept me informed at every stage. The homebuyers survey is very informative with multiple pictures and has given me the peace of mind before I buy my property. I would highly recommend using Ashton Lee Surveyors :)

September 4, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you so much for your kind and detailed feedback, Caroline. It truly means a lot to us as a local business. We're pleased to have met your expectations, and if you have any further questions or need assistance in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

a very stress free service from Ashton…

a very stress free service from Ashton Lee Surveyors. From initial contact to receiving the survey report from them. I would highly recommend using Ashton Lee Surveyors to anyone. report was very detailed and thorough.

September 19, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for the great feedback, Mr Hornibrook, it does help a local business like ours :-) If you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Exceptional level of care and attention to detail

After lots of careful consideration we asked Lee from Ashton Lee Surveyors to carry out a homebuyers survey and we're so glad that we did.
We were blown away by the thoroughness and level of detail. The report covered the obvious things that you would expect from a homebuyer survey but also small things that wouldn't necessarily impact our decision to purchase but has created a lovely little snagging list of things to do when we move in.
The aftercare provided by Lee is first class. He makes himself available to answer any questions you have from the report, explaining them in layman's terms so that you don't feel blinded by terminology. He has helped us ask the right questions and offered advice/guidance on the responses received via our conveyancer.
We would not hesitate to use Ashton Lee again and would highly recommend to anyone needing a surveyor.

August 15, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you so much, Jay, for your thoughtful and detailed feedback! Your kind words truly mean the world to our local business. We're delighted to have met your expectations and are always here to assist you with any further queries or needs. Please don't hesitate to reach out anytime. Wishing you all the best!

Warm regards,
Lee

Rated 5 out of 5 stars

Would recommend to anyone and everyone!

Just received our survey from Lee for our new house in Surrey. Wow! So much detail, helpful context and so many pictures! Even answered very random niggling questions in my head such as ‘What are my kitchen worktops made of?’
We only looked at our house once before offering so we’re so appreciative of such a thorough survey and feel armed with all the information we could possibly need to proceed with completion. Thank you so much Ashton Lee Surveyors! Professional, reliable and detailed. Would recommend to anyone and everyone. 🏡✅

September 3, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you very much for the detailed and kind feedback, Abbie; it really means a lot to a local business like ours. If you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Great Company!

Fantastic and friendly service, completed and sent within 7 days which was amazing reasonably priced for the detailed report given! Would definitely recommend

August 17, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for the great feedback Shannon, it really does help a local business like ours :-) if you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

A detailed and informative survey

Lee has just completed a survey for my purchase of a flat. The survey itself was very informative and detailed and Lee has been really helpful in discussing it all with me and answering my questions. He has given me great confidence in making the purchase and I would highly recommend him.

August 8, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for the kind feedback Anne, if you have any further queries or if you feel we can help in any way, please do not hesitate to get back to us.
Best wishes, Lee

Rated 5 out of 5 stars

The Go-to Surveyors

We would recommend Lee Robinson as a Surveyor without hesitation. Having met him and spoken to him on occasions we can say we have confidence in his clear and objective advice.

July 26, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you for your kind feedback, Mrs S; I was glad I could help.

Rated 5 out of 5 stars

Lee surveyed a Art Deco house for me

Lee surveyed a Art Deco house for me
I was really pleased with the overall survey which was informative loads of photos and good advice would definitely recommend

July 12, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for the great feedback, Carol, it does help a local business like ours :-) If you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Ashton Lee surveyor

Lee recently did a survey on a maisonette for me .
He did the report in a sensible no nonsense way listing any faults and highlighted in an easy to understand way, anything that could be improved on the property and why it should be done .
I would recommend him to anyone and have already suggested to a friend he surveys a property they are buying .


June 27, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for your kind feedback Paul, if you have any further queries, please do not hesitate to get back to us. Best wishes, Lee

Rated 5 out of 5 stars

A detailed and comprehensive report

A detailed and comprehensive report. A good understanding of the salient points which the survey raised. He answered our questions clearly in a coherent manner

July 1, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thank you for your kind feedback Mr Baker, it does help a local business like ours :-)

Rated 5 out of 5 stars

Fantastic surveyor

Lee provided us with an extremely detailed review in a very timely manner. His costs were very competitive and he was able to schedule the survey promptly and provide the report in good time. The report was well explained and Lee also provide further feedback to assist with some queries.

June 24, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for your kind feedback Richard, if you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Lee surveyed a property I was looking…

Lee surveyed a property I was looking to buy. He was really professional and explained from start to finish .I would highly recommend the company he took his time and was really through. I felt the report was really informative and helpful. We are now buying the property so thankyou.

July 1, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for the great feedback Victoria, it really does help a local business like ours :-) if you have any further queries, please do not hesitate to get back to us, best wishes, Lee

Rated 5 out of 5 stars

Excellent

We recently had our survey with Ashton Lee and they were really quick and helpful.
We hadn’t needed a survey like this before and we were so impressed with how comprehensive it was and the level of detail.
It’s hard to know if you are getting your moneys worth, especially if you haven’t been through the house buying process before, but we felt this was worth every penny.
Thanks all at Ashton Lee.

July 1, 2024
Unprompted review
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Reply from Ashton Lee Surveyors

I'm glad I could help Sydney, thanks for your kind words, if you have any further queries, please do not hesitate to get back to us, best wishes, Lee

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