Good service, products always arrive early and well packed. Also, received phone calls when things become out of stock with options for alternative brands/products or refund. Only complaint is tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Love this store for everything filipino, they have large stock and majority of the things I'm looking for that are difficult to get in asian stores in Glasgow, everything is shipped same day of order... See more
I always have such a good experience ordering from Asian Grocery. There's always a huge range, and the delivery is speedy. I tend to shop here when I have big events at work that need something specif... See more
Excellent customer service, personally text me over the weekend to ask about a substitution. Really quick delivery and a massive amount of choice. Only complaint was that coconut milk tins were dented... See more
Company details
Information provided by various external sources
Filipino, Thai, Japanese, Indian, Korean, Indonesia, Chinese and Malaysian ingredients and products
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- asian.onlineuk@gmail.com
- asiangroceryuk.com
4.4
Excellent
552 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service
Very good service, even sent me a private text message to say that the item I wanted was out of stock, and sent me a substitute. 10/10 will order again
July 2, 2024
Happy and contented with my purchased
Happy and contented with my purchased. Really recommend to try and shop with them.,they mostly have everything you need if your Asian!
June 23, 2024
Very polite staff and very fast sorting…
Very polite staff and very fast sorting and packing my orders
June 23, 2024
Unprompted review
Quick response and delivery
They respond very quickly. The package arrived the next day. The package was well-packed and secured. Will order again soon.
April 5, 2024
quick delivery
April 3, 2024
Unbelievably quick delivery
Unbelievably quick delivery! The products I bought were gifts, all of which were greatly appreciated and thoroughly enjoyed. With many more products to choose from and try out I will be ordering again whenever I can!
March 27, 2024
Everything was easy to order
Everything was easy to order, very quickly dispatched and delivered.
Excellent service. Thank you
March 26, 2024
Always very reliable & good value for…
Always very reliable & good value for money.
February 29, 2024
Disappointed of Brighton
The Website displayed for over a week that the product I required was "low on stock". If I tried to order the quantity that I needed (50) it would not allow me to complete the purchase. I waited for over a week and tried to order again. This time the site did not display "low on stock" and allowed me to order 50 of the items I required. It went to checkout and I paid the full amount that was asked for. The following day I received a telephone call to say that the items I had ordered were low on stock and would I like a replacement order instead. I refused the replacement offered as I only required the make of product that I had ordered and paid for. I was told I would have to wait between one and two weeks for my order to be dispatched. This is the third occasion the site has allowed me to order the amount I have required, has taken my money and then I am told that there is insufficient stock to dispatch my order and that I would have to wait. Surely their website is capable, through a stocktaking programme, to distinguish if a product is held in sufficient quantities before allowing a customer to order and pay without the hassle of being told "you will have to wait or have replacement products". If this kind of service is to continue, I will have to seriously consider finding another outlet that will be able to fulfil my order after taking my money. Sorry Asiangrocery but I really am fed up with this slapdash service I keep receiving from you, as to date, I have been a very loyal customer to you.
February 24, 2024
Delivery on time
Delivery on time, goods are well packaged, good service. Highly recommended! Will buy again soon.
January 29, 2024
Quality goods and order turned around on time
Quality goods and order turned around quickly and delivered on time
January 18, 2024
Great shopping experience. Great communication with seller their…
Great communication with seller their customer care department is spot on and sorted problems quickly and efficiently, a very satisfying experience.
January 17, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.