We are just back from a 22 day trip to Vietnam Starting in Hanoi and going on to Ninh Binh, Mai Chau, LAN Ha Bay, Hue, Hoi An, Tra Nhang , the Mekong delta and Ho Chi Minh City. Emmy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 2009, Asia Pioneer Travel has become a leading travel company focusing on private tours to high-end customers in Asia. We listen carefully to our customers to craft a unique holiday filled with fun and exciting experiences, an adventure that they would talk about for years to come! For 14 years, Asia Pioneer Travel has proudly created hundreds of tours and served more than 100,000 customers from around the globe. In 2013, we were honored to receive our first 1st Certificate of Excellence from Trip Advisor. We have done our best to serve clients, always seeking new ways to make each holiday a one-of-a-kind journey, and have continued to receive the Certificates of Excellence for consecutive years. Asia Pioneer Travel has been awarded 15 certificates from reliable organizations in the tourism industry for our professional service and pioneering products.
hanoi, vietnam, 84, Hanoi, Vietnam
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Our recent journey to Vietnam and Cambodia was an unforgettable adventure, all thanks to the impeccable planning and execution by Mr. Winston of Asia Pioneer Travel - Tailor-made Tours in Vietnam and Cambodia . From start to finish, every detail was taken care of with remarkable precision, ensuring that this trip was nothing short of perfect. The attention to detail was incredible—from ensuring smooth transitions between destinations to suggesting unique experiences like exploring the bustling streets of Hanoi and cruising through the breathtaking waters of Ha Long Bay were truly magical, made even better by the well-organized tours, visiting the majestic Angkor Wat at sunrise was a dream come true, and the travel agent made sure every aspect of the visit—from guides to transportation—was flawless.
As a vegetarian traveler, meal planning can often be tricky, but the travel agent went above and beyond to ensure we had delicious and safe food options throughout. Their attention to detail and ability to anticipate our needs made all the difference. This trip was truly stress-free, allowing us to focus on soaking in the beauty and culture of these incredible countries.
I want to express my heartfelt gratitude to the tour guides (Mr. Quan, Mr. Sophat, Mr. Cuong and Mr. Phong) at each location for their extensive knowledge and for taking the time to patiently explain the history, culture, and stories behind each site, making the entire experience truly enriching and unforgettable.
A heartfelt thank you to Mr. Winston of Asia Pioneer Travel - Tailor-made Tours in Vietnam and Asia for orchestrating such a memorable trip! If you’re planning to visit Vietnam, Cambodia, or anywhere else in that region, we cannot recommend them highly enough. Their expertise, care, and dedication to their clients make them truly exceptional. We will work with them in future for our vacation planning to that part of the world.

Reply from Asia Pioneer Travel
Cherry crafted a wonderful trip for my family of 4 with private guides and drivers in several cities between Vietnam and Cambodia to celebrate Christmas and New Year's Day. Our entire trip was full of interesting information and great food! Our guides were great, all with a wealth of knowledge regarding the sites they took us to and we were even able to take a few side trips off the beaten path to see the real Vietnam and Cambodia, not just the touristy areas. Overall we had an excellent trip and would definitely use Asia Pioneer Travel to plan future holidays.

Reply from Asia Pioneer Travel
y family of 5 went to Vietnam during December 2024/January 2025. It was a 7 day trip split between Hanoi and Hoi An. We worked with Lizzie as our representative and she was nothing short of amazing. We have small children (6,4, and 2). The trip she recommended accounted for our travel needs as a family with small ones. She was accommodating, professional, and timely in her communication. A highlight of the trip as we were in Vietnam was our tour guide in Hoi An, Patrick aka Phu. He had a great personality and our kids loved him. He was very knowledgeable and made the trip! I highly recommend this company. The peace of mind they provided across the logistics associated with visiting Vietnam was unreal. From hotels, transportation, to food everything was on point and of great quality!

Reply from Asia Pioneer Travel
We had an incredible trip! It was our first time using a travel agency and guides. I was able to change and edit portions of the trip with the travel planner to make it work for our family. Having a driver and guide in various areas was so great and we learned and saw so much! Highly recommend! Chloe was so kind and patient helping us and suggesting fun activities for the whole family. She also changed some meals last minute for us based on how we were feeling. I'm so grateful and would love working with her again.

Reply from Asia Pioneer Travel
We had an amazing trip due to the excellent service from Asia Pioneer Travel. Don't hesitate to have this company plan your next trip. They were responsive, informative and flexible. We will use them again.

Reply from Asia Pioneer Travel
Mr. Winston created a truly memorable experience. We visited so many interesting sites and cities from Hanoi, Ha Long Bay, Angor Wat, Hoi An, and the Mekong Delta to name only a few. Mr. Winston customized the trip with food tours and a lantern boat ride in Hoi An.
I will remember this trip as being one of the best.

Reply from Asia Pioneer Travel
Cherry planned the trip to our specifications. Our family visited HCM, Hanoi and Halong bay and loved every minute of it. There were last minute changes but still they found a way to accommodate the changes. Overall, good trip. Best food!! We will definitely be back.

Reply from Asia Pioneer Travel
Simply perfect. We had an amazing three weeks (albeit busy and active - as we requested!) which included a perfectly curated itinerary in Vietnam and Thailand.
From the time I connected with Stella, I knew she’d be able to do exactly as I asked. As for the pre trip/planning portion, I had researched all we wanted to do within the two countries, gave her a budget and advised of the duration of our trip. She mapped all of the logistics: arranging private transportation, English speaking tour guides and enlisted us with specialty activities (some that we joined in with other small groups some of which we did alone). The initial itinerary was “massaged” a couple times to keep everything aligned (us making various decisions) and in line with our initial ideas. Stella ran with every suggestion made! We received a an incredibly detailed itinerary that just made us even more excited for our trip.
Once we arrived, Stella continued with excellent communication by providing us with very specific info communicated on what we could expect, (meeting places, time frame, what to bring for the day, etc). In fact, many people we ran into envied our personalized situation. She left all the guess work out of our trip and we were well prepared in every instance.
Everything was wonderful-and we experienced it with a local
flair. I only wish we had a company like this in all countries we want to visit. The experience made it so carefree and we were right at budget. We greatly appreciate all of Stella’s hard work on our behalf, and her company high class, top tier company, Asia Pioneer Travel!

Reply from Asia Pioneer Travel
Chloe from Asia Pioneer travel prepared for my friends and I a wonderful trip to Vietnam and Cambodia. The planning of the itinerary was a lot of fun and we felt very much part of the process. Chloe and her team delivered everything as planned. guides, vehicles, hotels were first class and were delivered on time and as promised.
.
In Angkor Way my friend jumped off a small ledge and broke her heel. CHLOE, ASIA PIONEER AND OUR LOCAL GUIDE WENT INTO QUICK ACTION HAD HER IN VERY COMPETENT HANDS IN A MODERN HOSPITAL WITHIN MINUTES. SHE WAS WELL TREATED BUT SHE DID END UP IN A WHEELCHAIR FOR THE REST OF THE TRIP..
As they say in Vietnam every thing is possible SO CHLOE and her team went into action modified our itinerary and planned other activities compatible with a person in a wheelchair..
In the blink of an eye they made this all possible. . They ARE A WELL GROOMED MACHINE THANK YOU VERY MUCH CHLOE. for making this the trip into an unforgettable memory. I GIVE CHLOE THE HIGHEST RATING AND GIVE HER MY PERSONAL RECOMMENDATIONS AS TRAVEL PLANNER FOR VIETNAM AND CAMBODIA.

Reply from Asia Pioneer Travel
I recently went on an amazing 17 Vietnam trip planed ny Annie with Asia Pioneer Travel, and I can quite honestly say the whole experience was so much more and above my expectations and am nearly speechless. The level of detail and communication was simply perfect! I would recommend 200%! And in fact I will be planning my next adventure with Annie sooner than later! Just do it!!

Reply from Asia Pioneer Travel
We recently had the pleasure of working with Asia Pioneer Travel, and we cannot recommend them highly enough! Our trip designer, Winston, truly went above and beyond in crafting an itinerary that perfectly matched our preferences and schedule. From the moment we started planning our adventure to the day we arrived home, Winston was always available and incredibly helpful, ensuring every detail was taken care of.
One of the highlights of our experience was being introduced to local guides in each city we visited. Mr. Hang in Hanoi, Mr. Vinh in Hoi An, Mr. Eak in Chiang Mai, and Ms. Pauline in Bangkok were all exceptional! Their local knowledge and warm personalities made every tour unforgettable, and we truly enjoyed not only learning from them but also spending time in their company.
Thanks to Winston and the entire team at Asia Pioneer Travel, our journey was seamless and full of memorable moments. We can’t wait to plan another trip with them!

Reply from Asia Pioneer Travel
This Trip was organized by Asia Pioneer Travel was well organized and enjoyable, I would like to take this opportunity to thank Annie Yến for making this trip so special and enjoyable.

Reply from Asia Pioneer Travel
I had a wonderful 10 days trip covering South, Central and North Vietnam. I was assigned Gina from Asia Pioneer Travel as my travel designer and she was exceptional throughout the whole planning of the trip together and during my trip where she would regularly remind me of tour/pickup times, give me insightful tips and info too.
The tours were punctual and well organized and the tour guides were knowledgeable and accommodating when I needed a photo taken considering I was a solo traveler. I had an amazing experience in beautiful Vietnam!
I highly recommend Asia Pioneer Travel and look forward to planning more trips with them.
OH MY GOODNESS .... WHAT A TRIP!!!!!
Firstly, a massive Thank you to Winston... Winston dealt with all my quirks and changes with absolute professionalism.. He completely tailored our amazing trip to Vietnam to include all our requests... Culture, History, Food, Activities, 5 star accomodation and the list went on...
What an amazing country, and the tour that Winston organised allowed us to see Vietnam in all its honesty and traditions...
We travelled from South to North over 14 days visiting Saigon/Mekong Delta/Can Tho/Hue/DaNang/HoiAn/Bana Hill/Hanoi/Lan Ha Bay/Ninh Binh...
All our tour guides were knowledgable and well spoken.. there wasnt a question they couldnt answer..
We cannot thank Winston and Asia Pioneer Travel enough for our memorable holiday...
We'll be sending our kids to you next year for their Vietnamese adventures..

Reply from Asia Pioneer Travel
We had the most magnificent trip to Vietnam ever. And it truly was all thanks to Asia Pioneer travel and MOST IMPORTANTLY their travel agent Cherry. She could not have been nicer, more helpful, and accommodating. She was always reachable even late at night and was always ready to help make our trip more enjoyable and more comfortable. Best travel agent we’ve ever experienced.

Reply from Asia Pioneer Travel
Our 15 day trip to Vietnam has been spectacular! Am writing this while I'm our hotel at Hanoi! Annie our organiser has been exceptional! From beginning to end she has planned our trip to our interests. Everything has run like clockwork..all drivers, tour guides and accommodation has been A+. Even little touches like welcome flowers and cake for our Anniversary! Annie has made sure our trip has been one to remember! I cannot recommend Annie and Asia Pioneer Travel enough. If you are thinking of going then contact them and they can plan it for you!!

Reply from Asia Pioneer Travel
Our trip to Vietnam was absolutely amazing!! Elly Do with Asia Pioneer Travel arranged the entire trip for our family of 4 adults and 3 kids and it was absolutely perfect! Our week in Vietnam included visiting Hanoi, Ha Long Bay, Hue, Da Nang and Hoi An. Every day was planned and executed perfectly! We could not have asked for better accommodations, drivers, and tour guides. We have recommended Elly Do to all of our friends. Thank you Elly for the trip of a lifetime!!

Reply from Asia Pioneer Travel
What a fantastic vacation. The entire trip was customized to our interests. The sites the guides took us to were exactly what we wanted to see. The hotels chosen were perfect. The driver and guide were prompt, courteous and provided water for the entire party. Thank you for such a wonderful vacation.

Reply from Asia Pioneer Travel
We had an incredible trip to Vietnam and Cambodia, all thanks to Asia Pioneer Travel. From the detailed itinerary to the excellent hotels, memorable experiences, and fantastic restaurant recommendations, everything was perfect.
A special mention to our agent, Annie Phung. Her attention to detail and dedication made our trip truly unforgettable. If you get the chance to work with Annie, you are the luckiest traveler in the world.
My wife and I highly recommend Asia Pioneer Travel. Their exceptional service made our adventure remarkable. Thank you, Asia Pioneer Travel and Annie, for a fantastic journey!

Reply from Asia Pioneer Travel
This was my first international trip and I’m so happy I made the decision to use Asian pioneer travel. Cherry is the best! She was with me from beginning to end answering every question and accommodating different arrangements perfectly. She even checked up on me during my trip. Roni, my tour guide and driver did an amazing job in Bangkok with me. They are so proud of their country and even took me shopping on their spare time. Beautiful souls. Then when I traveled to Chang Rai and Mai my next tour guide Dare and Johnny are the best duo to have. Dave is so funny and make sure I was happy. Johnny provided snacks from his hometown and they were delicious. I will definitely be planning to use this company again and highly recommend. Hotels are beautiful. Food spots are up to par and overall completely stress free and comfortable!

Reply from Asia Pioneer Travel
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.